Teacher of Mathematics

• Apr 2022 - Present

Lay Representative

• Sep 2015 - Present

Supporting the recruitment, training and assessment of NHS junior doctors and dentists by providing an independent oversight of the following processes: Annual Review of Competence Progression (ARCP); Quality Management visits to Teaching Hospitals to assess the progress of trainee doctors, Recruitment (interviews for doctors choosing or changing specialty); and Appeals. Supporting the recruitment, training and assessment of NHS junior doctors and dentists by providing an independent oversight of the following processes: Annual Review of Competence Progression (ARCP); Quality Management visits to Teaching Hospitals to assess the progress of trainee doctors, Recruitment (interviews for doctors choosing or changing specialty); and Appeals.

Company Director

• Jul 2015 - Present

Design and produce public engagement tools for NHS Commissioners. Co-Inventor of "The Commissioning Maze", a board game designed as a public engagement tool to engage patients and the public in some of the challenges of NHS budgeting, in a simple and fun way. Bespoke versions produced for Bradford, Wakefield and Scarborough Clinical Commissioning Groups so far. Also used as a training tool for newly qualified GP’s and other NHS staff not directly involved in commissioning. – www.commissioningmaze.co.uk. Facilitating team building sessions, away days, problem solving workshops, personal development, and “outside the box” thinking exercises. All using bespoke public engagement tools designed for each activity. Responsibilities that come with Directorship of any company, including preparing and submitting company accounts, developing strategies, and diversifying income generation for sustainability.

Teacher of Mathematics

• Sep 2018 - Jul 2022

Teaching Mathematics to Secondary & Sixth Form pupils (KS3/4/5 - 11 to 16 & Post 16) Longcroft School and Sixth Form College is a community secondary school situated in Beverley, East Riding of Yorkshire, England. For over 65 years we have been making our students feel welcome, safe and part of a community; as well as supporting students to achieve excellent GCSE and A-Level results. Teaching Mathematics to Secondary & Sixth Form pupils (KS3/4/5 - 11 to 16 & Post 16) Longcroft School and Sixth Form College is a community secondary school situated in Beverley, East Riding of Yorkshire, England. For over 65 years we have been making our students feel welcome, safe and part of a community; as well as supporting students to achieve excellent GCSE and A-Level results.

Business Development Manager

• Apr 2016 - Sep 2018

Age UK North Yorkshire is an independently registered charity and company limited by guarantee, providing products and services for people aged 50plus to large part of North Yorkshire county, including Harrogate Borough, Craven District, Hambleton District, and Richmondshire District. My role includes: • Managing the implementation of new business and overseeing its successful delivery to time and budget. • Diversifying income streams and identifying and writing funding bids, PQQs and tenders for service delivery contracts • Overseeing the development of good practice, guidelines, systems and procedures. • Developing new business partnerships and broker joint working opportunities. • To continuously improve, change and develop services, generating and recognising imaginative solutions and innovations. • Assist with managing organisational change and an on-going culture of continuous improvement. • Assisting managers and staff in managing the performance and delivery of services and monitoring and evaluating the outputs and outcomes. • Produce reports on a timely basis for the Senior Management Team and Board of Directors meetings as required. • Oversee and support the organisational communications channels ensuring that these are maintained to meet the needs of the organisation, stakeholders and others affected by its action. • Managing teams of both front line staff and project managers.

Partnership Coordinator

• May 2013 - Nov 2015

Healthwatch is the independent consumer champion for Health and Social Care services in England, with statutory responsibility for ensuring the involvement of patients and the public in the planning and delivery of Health and Social care. Responsibilities and Achievements include: Positively transforming the image and reputation an organisation which had a questionable legacy in its previous guise as the Local Involvement Network (LINk), to becoming one that is trusted and respected by all key stakeholders as relevant and effective. Enabling patient and public involvement in shaping local Health and Social Care policy and influencing improved service provision. Build and sustain partnership working with key stakeholders and system leaders across 5 NHS Clinical Commissioning Groups, 4 NHS Acute Trusts, 2 Mental Health Trusts, 2 tier local authority systems (County Council and 7 District Councils), 6 Voluntary and Community Sector infrastructure organisations, and statutory organisations like the Care Quality Commission and Monitor.

Founder and CEO

• Feb 2011 - Apr 2013

Community Integration Network (CIN Ltd) is a Social Enterprise, which designs and delivers bespoke training, coaching and mentoring (life-skill) programs that can be adapted to the statutory and voluntary sectors. These programs are designed to assist people with their personal and professional development, and in so doing help tackle deprivation factors affecting the communities. We ultimately aim to empower communities to integrate and increase their contribution to the wider society. Enabling the integration of ethnic minorities, including Eastern European communities, into mainstream culture and British values, using the medium of employability training, public engagement and welfare support. Designed and delivered bespoke equality and diversity coaching for staff and students of East Riding College to help myth-bust inherent prejudices but in an open an honest forum that invokes the “Chatham House rules”, using the notion of “we are all equally different”. Preparing company accounts to meet companies house requirements, like profit and loss statements, cash flow forecasts and managing payroll. Evaluating and reporting on projects to funders, as well as monitoring and reporting on business progress to the rest of the board Recruitment, training and personal development of staff and volunteers Managing and motivating staff and volunteer teams to perform, using appraisals and personal development plans to improve performance and support personal and professional development. Developing and implementing a robust marketing strategy Initiated and developed a partnership project jointly delivered by Humberside Police, Hull City Council and the voluntary and community sector to improve community safety among minority ethnic communities. Experience of conflict resolution, dealing with potentially aggressive situations and mediating competing interests by trying to persuade different parties to reach a consensus.

Communications Manager

• Jul 2009 - Mar 2011

Design and maintain the company website, and manage external communication and general fundraising for the business. Customer service – dealing with enquiries and being sensitive in the provision of a range of information services tailored to the different sectors of the community, including ethnic minorities. Marketing – to customers and potential service providers and sponsors, via website/email, media and direct approaches. Ensuring that the message and the method of delivery is appropriate to the target group Organising and facilitating launch events, fundraisers, and festive activities for children and young people from local special needs school. Recruitment and training of staff (including apprentices and trainees with learning disabilities) to carry out various duties including customer services and IT. Financial record keeping and maintaining the business contact database.

Sales and Service Manager

• Jan 2005 - Apr 2009

Responsible for managing the whole process life cycle in financial services products, from application for loans to collection of repayments; with the motive of minimizing delay and releasing tied up business. Performance management to ensure business targets are achieved, through coaching staff team, also through monthly one to one's and half yearly appraisals with a team of between 12 and 24 staff, and having contingencies in place to maintain expected service levels in periods of high staff turnover. Regular presentations of business progress against Key Performance Indicators to company directors Develop and implement improvement programmes from project initiation to completion, always focusing on outcomes measurement. Preparing robust plans and producing business forecast for various departments in line with the overall company objectives Performance management and personal development of first line managers, also mentoring management trainees through the professional development cycle. Applying prudence in planning and administering budgets. Anticipating and mitigating against problems before they arise, e.g. contributing to increased productivity by identifying business bottle necks, then proposing to department head and receiving approval to setup and manage a new department with the primary purpose of speeding up the processing of loans and releasing tied-up business. Manage relationships with and between stakeholders, resolving conflicts between different stakeholders and mediating competing interests. Financial Services Authority (FSA) certified and trained in Credit Industry Fraud Avoidance Systems (CIFAS).