Chelsea Plummer

Administrative Director at Vineyard Road Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Keene, New Hampshire, United States, US

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5.0

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Emily Benson, MBA, PhD

Chelsea is a fantastic person and very dedicated to her career and education. She has managed to juggle a full-time and part-time job while maintaining a 4.0 GPA. She has an easy rapport with new people and would make a fantastic addition to any team.

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Credentials

  • WSET Level 1
    WSET — Wine & Spirit Education Trust
    Mar, 2021
    - Nov, 2024
  • Lean Six Sigma Green Belt Certification
    Management & Strategy Institute
    Sep, 2020
    - Nov, 2024
  • Lean Six Sigma White Belt Certification
    Management and Strategy Institute
    Oct, 2019
    - Nov, 2024

Experience

  • Vineyard Road Inc.
    • United States
    • Wholesale
    • 1 - 100 Employee
    • Administrative Director
      • Feb 2022 - Present

      Apprise ERP System Customer Invoicing & Billing o Warehouse flow support o Match and File invoices General Office Support Compliance o COLA Management o Inbound Container Preparation o Certificate of Compliance Management Administrative projects as needed o Apprise ERP system assistance and integration. o SOP and Work Instruction development. o Negative inventory reconciliation. o Whole Foods VIP monthly pricing and information updates. o Pine State dba Mariner Beverage account management. Sales Team Support o Wine tasting events, attend and assist in organizing company marketing and promotional events. Show less

  • Granita Enoteca
    • Keene, New Hampshire, United States
    • Server
      • Jul 2020 - Mar 2022

      A casual to fine dining atmosphere, this position is continuously providing new challenges in the world of service. It consistently introduces opportunities to improve my skills of service and wine education. By partaking in the fine dining service trainings, history of wine and wine tasting classes, I am able to serve our guests efficiently while having a well rounded understanding of how to pair the guests wine and spirit preferences with the Chef's Italian fusion cuisine. A casual to fine dining atmosphere, this position is continuously providing new challenges in the world of service. It consistently introduces opportunities to improve my skills of service and wine education. By partaking in the fine dining service trainings, history of wine and wine tasting classes, I am able to serve our guests efficiently while having a well rounded understanding of how to pair the guests wine and spirit preferences with the Chef's Italian fusion cuisine.

  • Spoonwood Dental Partners
    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Human Resources Generalist
      • Aug 2021 - Jan 2022

      Managed multiple facets of human resources including but not limited to recruiting, selection and compensation, training, benefits, onboarding, coaching, maintaining employee records through the company's Paychex HRIS; assist the HR Manager with employment law and compliance and payroll when needed. Managed multiple facets of human resources including but not limited to recruiting, selection and compensation, training, benefits, onboarding, coaching, maintaining employee records through the company's Paychex HRIS; assist the HR Manager with employment law and compliance and payroll when needed.

  • C&S Wholesale Grocers
    • United States
    • Wholesale
    • 700 & Above Employee
    • Project Coordinator
      • May 2013 - Aug 2021

      o Support project initiatives equaling an annual budget of ~$40M. o Responsible for all project funding requests, issuing vendor contracts and agreements and communicating/solving any negotiations or issues that arise to all stakeholders. o Aid in developing and continuous improvement with FileMaker database; proficient with MS Office, Workday (front office), Maximo, Micromain, Lawson o Effectively oversee and organize department functions, as well as the C&S annual golf charity event for the Facilities department, where our department raised $160K in 2019. o Successfully develop and facilitate process trainings to a team of 60+ people quarterly and individually as needed, both electronically and in-person. o Develop SOP’s, work instructions, and PowerPoints to aid the team in their success when carrying out project initiatives. Show less

  • Fireworks Restaurant
    • Keene, New Hampshire, United States
    • Server
      • Dec 2011 - Jul 2020

      A casual dining experience for our guests, the most important role I partook in at this restaurant was ensuring our guests had an enjoyable experience, while essentially managing my own business in regard to payments received, cash flow and checks/balances, inventory and closing the restaurant in a cleanly fashion, at the end of the night. This position helped me become a multi-tasking, problem solving professional who can make the best of any situation. A casual dining experience for our guests, the most important role I partook in at this restaurant was ensuring our guests had an enjoyable experience, while essentially managing my own business in regard to payments received, cash flow and checks/balances, inventory and closing the restaurant in a cleanly fashion, at the end of the night. This position helped me become a multi-tasking, problem solving professional who can make the best of any situation.

  • Nicolas Trattoria
    • Keene, NH
    • Server
      • May 2019 - Feb 2020

      A fine dining atmosphere, this position took my serving skills to another level and introduced a polished level of service to my skillset. By partaking in several fine dining service trainings, history of wine and wine tasting classes, I learned how to better serve the guest by having a well rounded understanding of how to pair the guests preferences with what our restaurant had to offer. The business was sold and closed to renovate the space and introduce a new restaurant with Mediterranean cuisine. Show less

  • The Lane Hotel
    • Keene, NH
    • Front Desk Agent
      • Jul 2011 - May 2013

      o Executed highest level of customer service o Flexible in high-demand situation o Critical to achieving high Guest Satisfaction Survey (GSS) scores each quarter o Executed highest level of customer service o Flexible in high-demand situation o Critical to achieving high Guest Satisfaction Survey (GSS) scores each quarter

  • Waxy O'Connors Irish Pub and Restaurant
    • Keene, NH
    • Function Coordinator
      • Apr 2011 - Nov 2011

      o Promoted to manager to coordinate staff during opening months of the restaurant o Managed eight-person wait staff, o Event coordinator for large events and private parties o Promoted to manager to coordinate staff during opening months of the restaurant o Managed eight-person wait staff, o Event coordinator for large events and private parties

  • The Common Man Family of Restaurants
    • Concord, NH
    • Internship
      • May 2010 - Aug 2010

      o Organized Red Cross Gala – 500 guest event – essential in planning, organizing and executing event, Banquet Event Order development o Organized multiple functions such as weddings receptions, reunions etc of 50+ people o Organized Red Cross Gala – 500 guest event – essential in planning, organizing and executing event, Banquet Event Order development o Organized multiple functions such as weddings receptions, reunions etc of 50+ people

Education

  • Southern New Hampshire University
    Bachelor of Science (B.S.), Human Resources Management and Services
    2015 - 2017
  • NHTI-Concord's Community College
    Associate's degree, Hotel/Motel Administration/Management
    2008 - 2010

Community

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