Miranda Clarke
Human Resources Director at Charity Link- Claim this Profile
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Topline Score
Bio
Dee Kaul
I had the pleasure to work with Miranda, we were both members of the Consumer Leadership Team in Vodafone UK. Miranda is an excellent leader, she understands the operational content of the department and is able to couple this very effectively to provide strong HR council and direction. She is always actively involved and is able to drive the business forward to exceed challenging targets, her leadership to aggressive opex challenges, keeping an objective mindset and close engagement are key attritbutes. I endorse Miranda as a great addition to any orgnisation.
Mark Hopkins
Dee Kaul
I had the pleasure to work with Miranda, we were both members of the Consumer Leadership Team in Vodafone UK. Miranda is an excellent leader, she understands the operational content of the department and is able to couple this very effectively to provide strong HR council and direction. She is always actively involved and is able to drive the business forward to exceed challenging targets, her leadership to aggressive opex challenges, keeping an objective mindset and close engagement are key attritbutes. I endorse Miranda as a great addition to any orgnisation.
Mark Hopkins
Dee Kaul
I had the pleasure to work with Miranda, we were both members of the Consumer Leadership Team in Vodafone UK. Miranda is an excellent leader, she understands the operational content of the department and is able to couple this very effectively to provide strong HR council and direction. She is always actively involved and is able to drive the business forward to exceed challenging targets, her leadership to aggressive opex challenges, keeping an objective mindset and close engagement are key attritbutes. I endorse Miranda as a great addition to any orgnisation.
Mark Hopkins
Dee Kaul
I had the pleasure to work with Miranda, we were both members of the Consumer Leadership Team in Vodafone UK. Miranda is an excellent leader, she understands the operational content of the department and is able to couple this very effectively to provide strong HR council and direction. She is always actively involved and is able to drive the business forward to exceed challenging targets, her leadership to aggressive opex challenges, keeping an objective mindset and close engagement are key attritbutes. I endorse Miranda as a great addition to any orgnisation.
Mark Hopkins
Experience
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Charity Link
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United Kingdom
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Fundraising
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1 - 100 Employee
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Human Resources Director
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Sep 2017 - Present
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Vodafone
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United Kingdom
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Telecommunications
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700 & Above Employee
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HRD Consumer UK
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Sep 2014 - Sep 2017
A strategic member of the UK Consumer Board: leading the people agenda for the UK market.Led the people acquisition of 900 Phones 4u employees following the acquisition of 150 stores.Led the people programme of Vodafone's new business areas: Home Broadband, TV and Big Data - from attraction through to retention policiesLed the reorganisation of the Consumer operating model resulting in both simplification of process across the organisations saving significant operating costs.Transitioned the commercial operating model from product led to segment led, supporting the customer faced business strategy
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British Gas
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United Kingdom
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Utilities
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700 & Above Employee
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HRD - Customer Services
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Sep 2011 - Sep 2014
Led the people agenda of 6000 customer facing employees: both on and off-shore through a time of significant transformation.Effectively led the highly sensitive and complex site closure of our complaint contact centre.Led the strategic cultural development programme; year one success noted through strong engagement and leadership results.Reorganisations of the Residential business; ensuring operational effectiveness for the future and realising cost savings through eradication of duplication.
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Dun & Bradstreet
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United States
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Information Services
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700 & Above Employee
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UK HR Director
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Jul 2009 - Sep 2011
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Three UK
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United Kingdom
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Telecommunications
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700 & Above Employee
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HR Director - Retail
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Aug 2008 - Mar 2009
Leading a team of 32 including 9 direct reports, this highly visible and pivotal role led people agenda across the retail estate of 315 stores.Developed the 3 year retail strategy in support of the commercial vision and goalsTransitioned the HR team from a silo operation to a"one team" approachLaunched a resourcing strategy that shifted the employee demographic profile to mirror the customer profile.Lead the successful closure of underperforming units ensuring 100% redeployment of impacted employees
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Kraft Heinz
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United States
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Food and Beverage Services
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700 & Above Employee
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Head of Talent Management
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Aug 2005 - Aug 2008
This role was all about leading the design and delivery of the talent strategy for the UK&I business encompassing attraction, recruitment, identification, development, utilisation and retention of talent at all levels starting at Board level. This role was all about leading the design and delivery of the talent strategy for the UK&I business encompassing attraction, recruitment, identification, development, utilisation and retention of talent at all levels starting at Board level.
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HR Director - Property Services Division
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Feb 2004 - Aug 2005
Through the leadership of a team of 6 this role successfully developed and implemented the people strategy within this complex but exciting department of 450 employees.
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Head of Resourcing
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Mar 2002 - Feb 2004
Responsibility for all resourcing strategies across the Tesco Group, including both UK/I divisions (Stores, Distribution, Office) and International.
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Tesco
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United Kingdom
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Retail
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700 & Above Employee
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Head of Capability; Commercial Team
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Feb 2001 - Mar 2002
Reporting to the Main Board Director for Commercial this role developed cross-commercial capability; encompassing both the people agenda and Commercial process. Reporting to the Main Board Director for Commercial this role developed cross-commercial capability; encompassing both the people agenda and Commercial process.
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HR Business Partner - Express
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Mar 1998 - Feb 2001
This role successfully lead the HR strategy increasing the format from 10 stores to over 1,000.
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HR Controller
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Apr 1996 - May 1998
This role acted as the key interface between all stores co-ordinating central policy and procedures whilst managing projects generating continuous improvement in stores.
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