Joseph Sheppard

Senior Field Engineer at Raytheon
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas-Fort Worth Metroplex, US

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Bio

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Experience

    • Senior Field Engineer
      • Mar 2017 - Present

      Supporting with installation, integration, testing, operating, maintaining, and the repair and modification of the SPY-1A, B, B(V), D, D(V) radar systems and the MK99 Fire Control System (FCS). Works hand in hand with Lockheed Martin supporting testing at Production Test Center (PTC) Moorestown, NJ on SPY-1D(V) system for new construction ships. Travel domestically and internationally to support ORDALT installations and technical assistance. Operate, maintain, align, troubleshoot and repair… Supporting with installation, integration, testing, operating, maintaining, and the repair and modification of the SPY-1A, B, B(V), D, D(V) radar systems and the MK99 Fire Control System (FCS). Works hand in hand with Lockheed Martin supporting testing at Production Test Center (PTC) Moorestown, NJ on SPY-1D(V) system for new construction ships. Travel domestically and internationally to support ORDALT installations and technical assistance. Operate, maintain, align, troubleshoot and repair SPY-1 variants and MMSP transmitter and Fire Control Systems onboard AEGIS destroyers. Conduct face to face meetings with the customer and other companies daily and weekly in regards to production progress. Conduct daily face to face interactions with sailors to train them on proper installation, maintenance, troubleshooting, and alignment procedures. Participate in the installation and planning phase of shipboard equipment. Analyze equipment failures to determine root causes in order to then recommend and implement corrective actions. Perform backplane and chassis wiring modifications as well as mechanical modifications to all SPY and FCS hardware. Prepare and submit reports of equipment discrepancies and possible solutions. Provide guidance and training to Navy technicians on all facets of the SPY radar. Assist in developing and implementing preventative and corrective maintenance procedures and actively keep performance and maintenance records on equipment. Consolidated, organized and updated all Raytheon SPY-1 A, B, B(V), D and D(V) and FCS drawings, parts list, schematics and testing requirements. Follows all OSHA standards, shipyard requirements, and US Navy requirements while on location. Daily identify hazards that can cause problems to personnel or equipment in shipyard and facility. Excellent role model for community, contributed over 60 hours of off time to community service as a youth basketball coach. Show more Show less

    • Field Service Engineer
      • Sep 2015 - Mar 2017

      Responsible for initial installation, maintenance, troubleshooting with test equipment on tooling and automation of fluid hydraulic compression and rubber injection press machines. Knowledgeable programmer with Siemens and Bachman operating systems, via remote terminal or onsite. Follows all OSHA standards while on the job site and checks for discrepancies to report to onsite supervisor. Develops a plan for implementing strategies for reducing machine down time and while performing… Responsible for initial installation, maintenance, troubleshooting with test equipment on tooling and automation of fluid hydraulic compression and rubber injection press machines. Knowledgeable programmer with Siemens and Bachman operating systems, via remote terminal or onsite. Follows all OSHA standards while on the job site and checks for discrepancies to report to onsite supervisor. Develops a plan for implementing strategies for reducing machine down time and while performing preventative, corrective or installation of customers machine(s). Provides extensive technical support and training to customers and other technicians via distance support or in person. Develops customers relations with face to face interaction, to ensure resolution and proper follow-up, leading to 100% customer satisfaction. Completes various reports such as service reports, time sheets, expense reports and parts lists in a timely, accurate and legible fashion. When required, I travel regionally or internationally to the facility to provide training or help resolve production related challenges. Orders and negotiates prices for repair parts while on travel or in the office for machine rebuild, overhaul or installation. Show more Show less

    • Financial Representative
      • Apr 2009 - Jul 2015

    • AEGIS SPY 1 Lead Technician / Ballistic Missile Defense Weapon System Supervisor
      • Apr 2002 - Jul 2015

    • Legal Clerk
      • Jun 2011 - Apr 2012

    • AEGIS SPY 1 Lead Technician / Ballistic Missile Defense Weapon System Supervisor
      • Nov 2009 - May 2011

    • AEGIS SPY 1 Lead Technician/Supervisor
      • Nov 2007 - Sep 2009

    • Recruiter
      • Jan 2005 - Oct 2007

    • AEGIS SPY 1 Technician
      • May 2002 - Dec 2004

    • AEGIS SPY 1 Technician
      • Sep 1997 - Apr 2002

    • Student
      • Nov 1998 - Jun 1999

    • Student
      • Jun 1998 - Sep 1998

    • Student
      • Nov 1997 - May 1998

    • Freight Coordinator
      • Oct 2006 - Jul 2007

      • Typically work overnight stocking merchandise on to shelves to remain in stock, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by customer demand.

Community

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