布琪明Abu

cloud services director at Utopa
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Contact Information
us****@****om
(386) 825-5501
Location
Guangzhou, Guangdong, China, CN

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5.0

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李小培xiaopei li

Abu is good at ITIL and Help Desk System .He is well experienced in management(althought this point he never admitted )or employee training.I learned a lot from him,he always keep in a low profile,I enjoyed work with him,and I would like to play together with him again.

LinkedIn User

Abu is professional IT Service Manager. His professional knowledge, proactive attitude and service oriented methodology impressed me during the whole life cycle of the project. He will be a very suitable candidates for IT service manager or IT manager.

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Experience

    • Hong Kong
    • Leasing Non-residential Real Estate
    • 1 - 100 Employee
    • cloud services director
      • Jun 2018 - Present

      1、根据公司整体部署及部门定位,制定部门整体全年工作规划及阶段推进 计划,明确部门组织架构并进行相应调整(包括云服务部及软件开发组数字 化管理及MDOS产品开发实施的相关工作); 2、配合管理部门,针对部门全年工作,制定相应的考核激励方案,为计划 的顺利实现提供相应保障; 3、协调公司内外部资源,推动并参与部门整体工作按计划执行,对阶段过 程进行管理、监督,确保部门各阶段目标的顺利达成; 4、对所属部门相关工作中的问题及时进行调整,对疑难杂症采取相应的整 改措施,保证问题的及时解决; 1、根据公司整体部署及部门定位,制定部门整体全年工作规划及阶段推进 计划,明确部门组织架构并进行相应调整(包括云服务部及软件开发组数字 化管理及MDOS产品开发实施的相关工作); 2、配合管理部门,针对部门全年工作,制定相应的考核激励方案,为计划 的顺利实现提供相应保障; 3、协调公司内外部资源,推动并参与部门整体工作按计划执行,对阶段过 程进行管理、监督,确保部门各阶段目标的顺利达成; 4、对所属部门相关工作中的问题及时进行调整,对疑难杂症采取相应的整 改措施,保证问题的及时解决;

    • 云服务总监 CLOUD SERVICE DIRECTOR
      • 2018 - Present

      主要负责云平台建设,云机房建设 集团信息化工程维护管理 负责地产智能化数字化落地工作 物联网规划和落地工作 负责地产,商业,业态三集团信息化和智能化运维支撑工作 主要负责云平台建设,云机房建设 集团信息化工程维护管理 负责地产智能化数字化落地工作 物联网规划和落地工作 负责地产,商业,业态三集团信息化和智能化运维支撑工作

    • 副总经理
      • Oct 2017 - Present

      负责公司数字地产业务 负责公司云平台建设 负责公司对外投资子公司管理工作 负责公司数字地产业务 负责公司云平台建设 负责公司对外投资子公司管理工作

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • DCP in SouthChina
      • Apr 2016 - Oct 2017

      负责数据云事业部华南区销售支持资源整合。 Support CC SU team IDC business. Manage south china IDC resources. Provide scheme and quote. Make Retailers-Suppliers Relationship Management in SouthChina channel operations. Plan and implement various market activities. 负责数据云事业部华南区销售支持资源整合。 Support CC SU team IDC business. Manage south china IDC resources. Provide scheme and quote. Make Retailers-Suppliers Relationship Management in SouthChina channel operations. Plan and implement various market activities.

    • Commerce Director
      • Mar 2015 - Mar 2016

      In charge of all project bid.

    • IDC Profession Director
      • Jan 2013 - Apr 2015

      builded the BU for IDC operation.Builded the BU for ICT project.

    • IT Outsoucing Services Director
      • Jan 2012 - Jan 2013

      In charge of ITSM and IT Oursoucing bussiness, consulting and implementation. Project inclued implementation, management consulting, ITIL, ISO20000, COBIT. Landed 2 Service Center for tier2 of professional and technical personnel of the daily operation and management, performance management and construction of the second tier professional technical team training for the provision and management of Yun Weidi third-party service management business BPO and it second tier professional technical service (minicomputers, servers, storage, networking, security, IDC computer room environment, and) the pre-sales support and project implementation Show less

    • Line Manager (Consultancy and Delivery Centre)
      • Jan 2011 - Jan 2012

      Lead the team configuration and ideas into(training) ITSM products. BMC Remedy & Yuway OMS Consultant IDC and Bank ITSM Project Projects History GDS Remedy Migration and Development Operation Management new functions. GuangZhou GOV Information & Network Centre Lead the team configuration and ideas into(training) ITSM products. BMC Remedy & Yuway OMS Consultant IDC and Bank ITSM Project Projects History GDS Remedy Migration and Development Operation Management new functions. GuangZhou GOV Information & Network Centre

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Games Support System Manager
      • Jul 2009 - Jan 2011

      The Games system included Helpdesk System and Devices Management System and Document Management System and System Health Monitoring. I in charge of the Games Support System Group Applications selection, interface, define and implementation with GAGOC IT department. Get Official certification from each function. And Training and provide support for Asian Games 54 venues IT Support and Helpdesk use the Helpdesk System and Devices Management system in multiple location. Manage the support database and CMDB, consultation and communication with different vendors of Asian Games IT services Provider. Show less

    • China
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Techical Servicesdesk Teamleader
      • Nov 2006 - Jul 2009

      o Responsible for the GE Money and Nokia, MCD, MTR, peace and other international support for the enterprise call center. o Responsible for the call center hardware and software support, including Avaya \ Huawei, familiar with the CTI, communications, networks, databases and other technical o Responsible for the IT outsourcing services PCCW desk design, construction, operation o Responsible for the operation of the IT help desk issues related to the project management o Responsible and involved in architecture and prototype implementation of assessment o Responsible for user training and outsourcing support team o Responsible for the design of system monitoring and support, equipment management system o Update, interpretation and guidance development and quality assurance processes o Responsible for project management related issues in o Responsible for the architecture and prototype implementation review o Responsible for user training and outsourcing support team o elf-management counseling mechanism project team o Update, interpretation and guidance development and quality assurance processes Show less

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