Charles Dietz
Mid-Market/SMB CIO | VP IT | Chief Information Officer| ERP, Manufacturing & Supply Chain Consultant at SMB Value Partners, Inc.- Claim this Profile
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Bio
Gregory Fina
While I was the Sr. Director at Shaklee, Charlie was the Info IT Senior Project Manager for our implementation of ERP-LX for Shaklee’s Japan subsidiary. In addition to leading the Infor and 3rd party resources on this project, he was key to designing and implementing two-way interfaces between ERP-LX and Shaklee’s web application supporting the Multi-Level Marketing/CRM application which received orders from the independent sales agents, calculated pricing and commission payments, and received updates from LX on order status and commission tracking. In addition, Charlie also designed and led the implementation of interfaces between the LX ERP system and the Japan subsidiary’s 3PL company’s Warehouse Management System.
John Coursey
I was VP sales at Ekco Housewares when Charlie was in charge of the IT group. He was extremely cooperative with my department and others while I was there and moved the IT function out of the "dark ages". EKCO and other suppliers to the major consumer product retailers were under ongoing pressure to deliver value-added services and information to key accounts. Charlie led the EKCO IT team in building and sourcing new applications to meet these needs. EDI electronic commerce was introduced and extended to over 100 customers, handling orders, shipment notices, invoices, inventory position, and forecasts. Vendor Managed Inventory and Store-Level Packout were developed by IT and Operations to enhance EKCO’s total service offerings. A Customer Relationship Management system was brought in to provide a repository of customer related data to the Sales, Marketing, Operations and Finance teams. A Field Sales Forecasting system was developed to provide more discipline and accuracy to the S&OP process. Charlie’s leadership and understanding of these tools made key contributions to the operation of the EKCO Group companies. I would not hesitate to recommend Charlie for a senior IT position. John Coursey Senior VP Sales & Marketing/Co-Owner Arrow Plastic Manufacturing Company
Gregory Fina
While I was the Sr. Director at Shaklee, Charlie was the Info IT Senior Project Manager for our implementation of ERP-LX for Shaklee’s Japan subsidiary. In addition to leading the Infor and 3rd party resources on this project, he was key to designing and implementing two-way interfaces between ERP-LX and Shaklee’s web application supporting the Multi-Level Marketing/CRM application which received orders from the independent sales agents, calculated pricing and commission payments, and received updates from LX on order status and commission tracking. In addition, Charlie also designed and led the implementation of interfaces between the LX ERP system and the Japan subsidiary’s 3PL company’s Warehouse Management System.
John Coursey
I was VP sales at Ekco Housewares when Charlie was in charge of the IT group. He was extremely cooperative with my department and others while I was there and moved the IT function out of the "dark ages". EKCO and other suppliers to the major consumer product retailers were under ongoing pressure to deliver value-added services and information to key accounts. Charlie led the EKCO IT team in building and sourcing new applications to meet these needs. EDI electronic commerce was introduced and extended to over 100 customers, handling orders, shipment notices, invoices, inventory position, and forecasts. Vendor Managed Inventory and Store-Level Packout were developed by IT and Operations to enhance EKCO’s total service offerings. A Customer Relationship Management system was brought in to provide a repository of customer related data to the Sales, Marketing, Operations and Finance teams. A Field Sales Forecasting system was developed to provide more discipline and accuracy to the S&OP process. Charlie’s leadership and understanding of these tools made key contributions to the operation of the EKCO Group companies. I would not hesitate to recommend Charlie for a senior IT position. John Coursey Senior VP Sales & Marketing/Co-Owner Arrow Plastic Manufacturing Company
Gregory Fina
While I was the Sr. Director at Shaklee, Charlie was the Info IT Senior Project Manager for our implementation of ERP-LX for Shaklee’s Japan subsidiary. In addition to leading the Infor and 3rd party resources on this project, he was key to designing and implementing two-way interfaces between ERP-LX and Shaklee’s web application supporting the Multi-Level Marketing/CRM application which received orders from the independent sales agents, calculated pricing and commission payments, and received updates from LX on order status and commission tracking. In addition, Charlie also designed and led the implementation of interfaces between the LX ERP system and the Japan subsidiary’s 3PL company’s Warehouse Management System.
John Coursey
I was VP sales at Ekco Housewares when Charlie was in charge of the IT group. He was extremely cooperative with my department and others while I was there and moved the IT function out of the "dark ages". EKCO and other suppliers to the major consumer product retailers were under ongoing pressure to deliver value-added services and information to key accounts. Charlie led the EKCO IT team in building and sourcing new applications to meet these needs. EDI electronic commerce was introduced and extended to over 100 customers, handling orders, shipment notices, invoices, inventory position, and forecasts. Vendor Managed Inventory and Store-Level Packout were developed by IT and Operations to enhance EKCO’s total service offerings. A Customer Relationship Management system was brought in to provide a repository of customer related data to the Sales, Marketing, Operations and Finance teams. A Field Sales Forecasting system was developed to provide more discipline and accuracy to the S&OP process. Charlie’s leadership and understanding of these tools made key contributions to the operation of the EKCO Group companies. I would not hesitate to recommend Charlie for a senior IT position. John Coursey Senior VP Sales & Marketing/Co-Owner Arrow Plastic Manufacturing Company
Gregory Fina
While I was the Sr. Director at Shaklee, Charlie was the Info IT Senior Project Manager for our implementation of ERP-LX for Shaklee’s Japan subsidiary. In addition to leading the Infor and 3rd party resources on this project, he was key to designing and implementing two-way interfaces between ERP-LX and Shaklee’s web application supporting the Multi-Level Marketing/CRM application which received orders from the independent sales agents, calculated pricing and commission payments, and received updates from LX on order status and commission tracking. In addition, Charlie also designed and led the implementation of interfaces between the LX ERP system and the Japan subsidiary’s 3PL company’s Warehouse Management System.
John Coursey
I was VP sales at Ekco Housewares when Charlie was in charge of the IT group. He was extremely cooperative with my department and others while I was there and moved the IT function out of the "dark ages". EKCO and other suppliers to the major consumer product retailers were under ongoing pressure to deliver value-added services and information to key accounts. Charlie led the EKCO IT team in building and sourcing new applications to meet these needs. EDI electronic commerce was introduced and extended to over 100 customers, handling orders, shipment notices, invoices, inventory position, and forecasts. Vendor Managed Inventory and Store-Level Packout were developed by IT and Operations to enhance EKCO’s total service offerings. A Customer Relationship Management system was brought in to provide a repository of customer related data to the Sales, Marketing, Operations and Finance teams. A Field Sales Forecasting system was developed to provide more discipline and accuracy to the S&OP process. Charlie’s leadership and understanding of these tools made key contributions to the operation of the EKCO Group companies. I would not hesitate to recommend Charlie for a senior IT position. John Coursey Senior VP Sales & Marketing/Co-Owner Arrow Plastic Manufacturing Company
Credentials
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CPIM (Certified Practitioner in Inventory Management)
AOM / APICS -
Lean / Six Sigma Green Belt
Chicago Deming Society -
MPM (Master Project Manager)
AAPM / IPMC
Experience
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SMB Value Partners, Inc.
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United States
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Information Technology & Services
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1 - 100 Employee
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Mid-Market/SMB CIO | VP IT | Chief Information Officer| ERP, Manufacturing & Supply Chain Consultant
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2011 - Present
I am a CIO / VP IT at SMB Value Partners, helping Small-to-Medium Businesses SMB, Mid-Market and non-Profit organizations build relevant customer and business value via Information Technology, Marketing solutions & Business Transformation. ★Our clients work with us to ensure they are offering the most relevant products, services and solutions to their customers. This effort retains and expands the business with existing customers, and supports their marketing, sales and IT efforts to obtain new customers. ★Our facts-based, integrated, modular process begins with market research and data analysis, and builds a bridge from market and customer insights into our client organization's strategic and tactical plans. We partner with our client's Marketing, Sales, IT, Finance, and customer-facing business units to help them ‘Connect-the-Dots’, insuring they have an understanding of their portfolio's financial results (sales trends and profitability), as well as customer / market needs, wants and behaviors. Using these insights, we help our clients build a bridge from insights to strategy, assisting them in delivering relevant value: the products, services and solutions customer want, and will pay for. ★Our SMB modular process is scalable. Clients can 'Plug-n-Play', leveraging our expertise just where they need it, on a project basis or as an out-sourced partner. Contact me at cdietz@smbvaluepartners.com or visit www.smbvaluepartners.com to learn how we can improve your business. ★Our full-spectrum services: ►Information Technology Strategy, ERP & Applications Implementation, Integration, Business Transformation, Fractional CIO Leadership and Project Management ►Market Research and Analysis ►Strategic Planning ►Database Segmentation and Targeting ►Portfolio/Product Management ►New Product Development ►Channel Management ►Integrated Marketing Communications ►Sales ►#Business Transformation ►KPIs and S&OP (Sales & Operations Planning) ►Operational Process Improvement Show less
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What I Can Do For Your SMB / Mid-Market Company or nonProfit Organization
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Greater Chicago Area
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Mid-Market/SMB CIO | VP IT | Business Transformation | Manufacturing & Supply Chain Consultant
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2011 - Present
As a principal and consultant at SMB Value Partners, I rescue value from your Information Technology investments, and lead cross-functional initiatives in support of your corporate strategy. ★ I am a Chief Information Officer, SMB CIO, a Business Transformation leader, and a Senior IT Consultant on ERP, WMS, SCM, CRM, S&OP and integration. ★ I help SMB (Small & Mid-Sized) and Mid-Market businesses and non-profit associations use their existing and future Information Technology to solve problems and grow the business: ► Be responsible for leading the planning, implementation, integration and support of the IT solutions ► Lead the development of the IT strategy. Collaborate with the company senior management and key user to develop a strategic and tactical IT plan for applications and infrastructure improvements ► Mentor the IT staff to become a trusted partner in helping the users in resolving their business problems ★ Recent multi-industry IT manufacturing and supply chain experience (CPG, food, manufacturing), health care and applications software industries). #CPG, #SMB, #smbvaluepartners, #SMBERP, #smb_erp, Show less
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SMB Value Partners contracted to Complia Health
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Greater Chicago Area
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Healthcare Applications Development Manager (Contract)
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2015 - 2016
Application Development Manager responsible for managing an on/offshore team of 25+ IT professionals; designing, developing and deploying enhancements to a major SaaS Healthcare solution, using C# and VB.Net. (Contract through SMB Value Partners, inc.) Application Development Manager responsible for managing an on/offshore team of 25+ IT professionals; designing, developing and deploying enhancements to a major SaaS Healthcare solution, using C# and VB.Net. (Contract through SMB Value Partners, inc.)
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SMB Value Partners, Inc. contracted to Patina Solutions
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Greater Milwaukee Area
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ERP Consultant / IT Applications Analyst / ERP Integration / Business Transformation (Contract)
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2012 - 2013
As a member of Patina Solutions’ diverse portfolio of accomplished and specialized professionals, I help organizations achieve their goals by performing leadership, business transformation and consulting roles in the planning and execution of important special projects. Patina Solutions works in flexible ways across industries and functions. ERP and applications systems integration. Analysis and Development of a high-level plan for integrating a new front-end Oracle Configurator module for the Sales team with the Oracle and legacy Sales and Financial modules; and feeding the combined results to the downstream manufacturing ERP applications (including SAP, other current and legacy ERP applications). (Contract through SMB Value Partners, inc.) Show less
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Trillium Solutions Group, an E78 Partners Company
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United States
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Information Technology & Services
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1 - 100 Employee
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Trillium Solutions Group Advisor
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2011 - 2013
Serving as an IT Executive Advisory Member to Trillium Solutions Group, a national Information Technology Consulting firm. Sharing IT experience and guidance as it relates to Trillium's consulting and project initiatives, including discussion of future technology trends and challenges. Serving as an IT Executive Advisory Member to Trillium Solutions Group, a national Information Technology Consulting firm. Sharing IT experience and guidance as it relates to Trillium's consulting and project initiatives, including discussion of future technology trends and challenges.
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Infor
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United States
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Software Development
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700 & Above Employee
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CIO, Chief Information Officer, VP IT, Product Architect, Senior IT Manager ERP/WMS/SCM
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1997 - 2011
I was a Business Unit CIO / Chief Information Officer, Associate VP IT, Product Architect, Sr IT Manager. Infor acquired SSA Global in 2006; SSA acquired the Acacia division of Computer Associates in 2002. Private Equity PE company Accomplishments include : • Leader of the successful completion of the largest software development release to the flagship PRMS ERP application. Responsible for the full system development life-cycle (SDLC) for the ERP and WMS applications. • Leader of the successful completion of two new releases of an Advanced Warehouse Management System (WMS) product. • Key speaker at User Conferences, including leading workshops to understand customers' application needs. Input from conferences and key accounts was incorporated into the products' development roadmaps. • Extended the ERP systems, and increased software sales by designing and leading software development teams building Java-based, web-enabled supply chain management / distribution applications (SCM, SRM, and CRM) with integration to ERP. • Designed and led the development of enhancements and extensions to multiple ERP (PRMS, BPCS / LX, KBM) and Warehouse Management / Distribution systems for multi-industries, including RFID, a CPM and a VMI offering, support for the Bioterrorism Act of 2002, and a Java-based Yard Management System. Maintained the products in compliance with government requirements and emerging industry trends. • Hands-on leader of development teams for multiple applications-linking projects for two ERP solutions, interfacing to WMS, SRM, Distribution, and Transportation Management applications; resulting in incremental revenue. Utilized Java, XML, and legacy technologies to achieve results. • Managed the product support teams for the ERP and WMS systems. • Mergers and Acquisitions (M&A) - Managed the acquisition integration of the development team of the EXE company Show less
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Corelle Brands
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United States
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Manufacturing
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500 - 600 Employee
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SMB CIO, VP IT, VP Information Technology - ERP/WMS/SCM/CRM/MDM, Business Transformation
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1988 - 1997
CIO, VP IT, VP Information Technology CPG Public Company, 1000+ employees, $270M sales, EKCO Group acquired by World Kitchen in 1999. Accomplishments include: • Replaced legacy applications with modern ERP, on-budget and ahead of schedule. • Hands-on IT leadership driving profitable growth and customer satisfaction by expanding new ERP software with enhancements to better support the changing requirements of the CPG business, including: Sales & Operations Planning, Customer Service Level Reporting, Outbound Logistics Management and Tracking, Master Data Management (MDM) and CRM Data Warehouse applications; all with integration to the ERP system. . • Decreased Customer Service overhead by 8%, and increased sales volume by implementing electronic commerce ( eCommerce ) with over 100 retail trading partners using twelve different EDI documents. Led the development of a Vendor-Managed Inventory ( VMI ) system and a UCC-128 Shipping Container Label Tracking system to support major retailers’ supply chain / distribution requirements. • Increased warehouse labor productivity by 20%, and improved the accuracy of both inventory and shipment contents to above 99%. IT Leader of the automation of the finished-goods warehouses with a RF-based warehouse management system ( WMS ). • Provided leadership and mentoring to the IT staff, managing the applications, infrastructure and computer operations. • Mergers and Acquisitions (M&A) - Managed the IT acquisition integration for two acquired companies, and the startup of a new business. Show less
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IT Management: IT Director, IT Manager - ERP/WMS/SCM/CRM
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1981 - 1988
Prior IT Management positions: ► Zenith Electronics - Senior IT Manager leading the teams responsible for maintaining and enhancing the company-wide ERP systems, including plants in the USA and Mexico. ► Baxter Healthcare - IT Manager-Corporate Applications - Managed a team of IT professionals maintaining and extending corporate-level applications. ► Cummins Engine Company / Diesel Recon - Promoted from the Columbus,IN PDC operation to become the IT Manager for this division in the remanufacture (REMAN) and distribution of diesel engines and parts. Show less
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Education
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University of Louisville
BME, with Honors, Mechanical Engineering -
University of Louisville - J.B. Speed School of Engineering, Bioengineering Department
BME with Honors, Mechanical Engineering -
Microtrain
ITIL Foundation v3 -
Microtrain
PMP PMBOK Education -
St. Xavier College Prepatory High School
Diploma, College Prepatory
Community
