Experience

TatvaCare

• India
• Hospitals and Health Care
• 1 - 100 Employee

• CEO's Office

  • Jun 2023 - Present



LeadSquared

• India
• Software Development
• 700 & Above Employee

• Sr. Manager - Founder's Office

  • Sep 2022 - May 2023

  – Led and executed transformational initiatives for major key accounts, which led to a remarkable 7-9% growth in MRR and a significant increase in CSAT scores across various accounts – Working closely with product teams to provide a holistic perspective and valuable analytics leading to strategic pricing recommendations for 15+ SKUs. Successfully implemented change management protocols to transition from PU pricing to usage-based pricing – Successfully developed and implemented a comprehensive GTM (Go-to-Market) strategy, including the launch of a new product line aimed at enabling small enterprises to drive business growth. It resulted in a substantial revenue increase of $ 10K MoM Show less



BYJU’S Learning

• United States
• E-Learning Providers
• 700 & Above Employee

• Associate Director - CEO's Office(Global Planning & Excellence)

  • Apr 2022 - Sep 2022

  – Implemented sales process and created a playbook in all non-English speaking countries. This enabled conversion growth from 9% to 11% in Mexico and from 6% to 9% in Brazil.– Managed license optimization for all sales & support tools like TalkDesk, Salesforce, and Zendesk across the organization saving $50K MoM.

• Sr. Program Manager - CEO's Office(Global Planning & Excellence)

  • Nov 2020 - Mar 2022

  – Evaluate Global SaaS Vendors(Fortune 500) to optimize Sales & Ops processes + Costs. Implement them across the organization. – Responsible for all growth initiatives. Instrumental in rolling out Minecraft, Scott Kelly, Code-a-satellite initiatives globally, which led to end-to-end change management.– Consistently outperformed expectations and have proven to be a versatile PMO, by working on multiple projects of different natures simultaneously.



Nestaway

• India
• Consumer Services
• 700 & Above Employee

• Program Manager II: Supply

  • Oct 2019 - Oct 2020

  – Reduced the cash burn of $250K YoY by completely removing organization-wide usage of the CRM tool Salesforce.– Currently implementing new supply acquisition processes by identifying gaps, developing product flows, and building SOPs for the Central Business function thereby, improving operational efficiencies. This has shown early results of improvement in House Live TAT to 5 days and increased the house live conversion by 2%.– Overseeing management, performance, and execution of the above program. Collaboration with multiple functions: Business, Marketing, Product, SCM, Analytics, and City teams within the organization for the successful launch. Show less

• Program Manager: Demand

  • Jun 2018 - Oct 2019

  – Implemented a CRM tool LeadSquared to automate and optimize the process flow.– Managed a sales team of 23 members, PAN India for improving the sales conversion process.– Demonstrated a continuous MoM 10% growth in the number of Beds booked.– Designed processes and BRDs working in collaboration with the Product and Technology team.– Worked on short term projects like retention, enhancing the user experience at the product level, quick sales hacks, and many more.

• City Manager - Marketing & BD

  • Mar 2017 - May 2018

  Responsible for offline & online marketing campaigns, corporate positioning & strategic partnerships by venturing into new market domains, overseeing a team of 10 members.Key Achievements:– Developed and launched integrated web and direct marketing campaigns that propelled sales by 15% in the recent quarter– Leveraged strengths in cost-effective marketing management and vendor negotiations to end last quarter by an average of 13% under-budget (without compromising business growth goals).– Responsible for campus ambassador program in Colleges of North India by building a campus ambassador ecosystem impacting the top line by 7%.– Responsible for cross-marketing deals for business alliance with major brands like Airtel, Zomato, Grofers, Safexpress and many others. Show less



Uolo.com

• India
• E-Learning Providers
• 200 - 300 Employee

• Head - Expansion

  • May 2016 - Mar 2017

  Uolo is an ed-tech startup aimed at bridging the gap between teachers, students and parents. Uolo has secured two rounds of funding from venture capitalists and angel investors.Responsibilities:-Headed a team of Key Account Manager’s and Sales Executives.-Expanded and started business operations in the cities like Delhi, Lucknow, Kanpur, Chandigarh and Patiala.-Supervising all channel partners for the states of Gujarat, West Bengal, Maharashtra, and Karnataka.-Representing the firm at National Conferences to generate highly qualified leads and develop the firm's presence among the customer base. -Prepare and present sales pitches and product demonstrations in person and through web-accessed exhibitions. Show less

• Business Development Manager

  • Jun 2015 - Apr 2016

  - Identifying prospective clients and working on making them a part of the Uolo Network.-Pitching offerings, conceptualizing & finalizing experiences & onboarding new customers.-Conducted market research, studied emerging market trends, and introduced marketing strategies.-Managing Client relationships.