Experience

Yakult Australia Pty. Ltd.

• Australia
• Food and Beverage Services
• 1 - 100 Employee

• Sales Representative

  • Jul 2023 - Present

  ~ Maintain strong customer relationships through exceptional service and communication. ~ Handle stock rotations and merchandising tasks. ~ Manage sales paperwork and stock inventory. ~ Optimize shelf space and inform customers of upcoming campaigns. ~ Achieve monthly sales targets and open new accounts. ~ Maintain strong customer relationships through exceptional service and communication. ~ Handle stock rotations and merchandising tasks. ~ Manage sales paperwork and stock inventory. ~ Optimize shelf space and inform customers of upcoming campaigns. ~ Achieve monthly sales targets and open new accounts.



Auckland University of Technology

• New Zealand
• Higher Education
• 700 & Above Employee

• Teaching Assistant in Marketing Department

  • Jul 2019 - Present

  ~ Bring real-world business experience into classroom for 3rd YR/Level 7 undergraduate students' capstone projects in Strategic Marketing. ~ Deliver innovative tutoring for 1st YR/Level 5 undergraduate students in Marketing Principles. ~ Supervise research thesis/projects for postgraduate Master of Marketing students. ~ Currently pursuing a PhD in Marketing, expected to complete by early-mid-2024. ~ Bring real-world business experience into classroom for 3rd YR/Level 7 undergraduate students' capstone projects in Strategic Marketing. ~ Deliver innovative tutoring for 1st YR/Level 5 undergraduate students in Marketing Principles. ~ Supervise research thesis/projects for postgraduate Master of Marketing students. ~ Currently pursuing a PhD in Marketing, expected to complete by early-mid-2024.



New Zealand Skills and Education College

• New Zealand
• Education Administration Programs
• 1 - 100 Employee

• Lecturer-Tutor-Course Developer in Business Programs

  • Oct 2019 - Jun 2023

  ~ Course and assessment developer and moderator at NZSE College for business programs (levels 5-7). ~ Create and refine course content and assessments for various subjects, i.e., Accounting, HRM, Leadership, Marketing, and Sustainable Business. ~ Integrate content and assessments into the Canvas Learning Management System. ~ Provide essential lecturing and tutoring to students, ensuring an effective understanding of the subjects. ~ Course and assessment developer and moderator at NZSE College for business programs (levels 5-7). ~ Create and refine course content and assessments for various subjects, i.e., Accounting, HRM, Leadership, Marketing, and Sustainable Business. ~ Integrate content and assessments into the Canvas Learning Management System. ~ Provide essential lecturing and tutoring to students, ensuring an effective understanding of the subjects.



The Marketing Interchange

• United States
• Market Research
• 1 - 100 Employee

• Regional Sales & Business Development - Competitive Intelligence Solutions for Retail/FMCG

  • 2018 - 2021

  ~ Solutions & Services: BrandTrack, PriceTrack, RangeTrack, RetailTrack, InsightTrack & Custom Research ~ Market research, sales, and business development in MY, SG & NZ ~ Sourcing Director & C-level leads, qualifying potentials, acquiring new customers ~ Up-selling, cross-selling, and servicing existing clients ~ Project timeline, metrics, milestone, report, and deliverable management ~ Working in a multi-cultural, cross-functional work environment. ~ Solutions & Services: BrandTrack, PriceTrack, RangeTrack, RetailTrack, InsightTrack & Custom Research ~ Market research, sales, and business development in MY, SG & NZ ~ Sourcing Director & C-level leads, qualifying potentials, acquiring new customers ~ Up-selling, cross-selling, and servicing existing clients ~ Project timeline, metrics, milestone, report, and deliverable management ~ Working in a multi-cultural, cross-functional work environment.



TDCX

• Singapore
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Program Head - Google Workspace | Google Cloud ASIA

  • 2015 - 2018

  ~ Responsible for managing Google Cloud Asia (G-Suite/Workspace) in Vendor-Principal relationship. ~ Leading and managing the Sales Development Asia team on a daily basis. ~ Ensuring efficient collaboration with principal and territories' Google stakeholders for effective client engagement. ~ Providing strong leadership in recruiting, coaching, mentoring, and supporting team members. ~ Focusing on quality interactions with HoD/C-level business leaders for digital transformation using ~ Google Cloud technology (SaaS) solutions in South East Asia to North Asia Region. Show less



Google

• United States
• Software Development
• 700 & Above Employee

• Sales Development Lead - Google Workspace (formerly G-Suite) | Google APAC

  • 2015 - 2018

  ~ Manage and lead a team of SDRs on achieving daily, weekly and monthly activities KPIs ~ Consult C-level business leaders in digital transformation and streamlining business operations ~ Focus on Google Cloud technology solutions (IaaS/PaaS/SaaS) in South East Asia and North Asia regions ~ Offer expertise in compute, storage, databases, networking, big data, machine learning, management and developer tools as well the collaborative productivity tools, such as Workspace (formerly G-Suite) Show less



Etihad

• United Arab Emirates
• Airlines and Aviation
• 700 & Above Employee

• Global Contact Center: Sales & Guest Experience Consultant | Team Lead

  • 2011 - 2015

  ~ Delivered exceptional customer-focused experiences globally in sales and customer services. ~ Managed ambitious sales pipelines, consistently exceeding targets by multiples ~ Achieved top ratings in guest experience and recognized as top achiever in Etihad's Global CC. ~ Delivered exceptional customer-focused experiences globally in sales and customer services. ~ Managed ambitious sales pipelines, consistently exceeding targets by multiples ~ Achieved top ratings in guest experience and recognized as top achiever in Etihad's Global CC.



Dell Technologies

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Inside Sales Manager, SMB Transactional

  • 2008 - 2009



Isentia

• Australia
• Public Relations and Communications Services
• 700 & Above Employee

• Regional Business Development | Head of International Sales

  • 2006 - 2008

  ~ MediaBanc Group South East Asia (2006/07) ~ Media Monitor Asia (2007/08) ~ MediaBanc Group South East Asia (2006/07) ~ Media Monitor Asia (2007/08)



The Princeton Review

• United States
• Education Management
• 700 & Above Employee

• Country Manager

  • 2003 - 2005



New Horizons Computer Learning Centers

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• National Sales And Marketing Director

  • 1998 - 2002