Project Supervisor

• Feb 2017 - Present

- Establish effective project communication plans and ensure their execution. - Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. - Obtain customer acceptance of project deliverables. Manage customer satisfaction within the project transition period. - Conduct post-project evaluation and identify successful and unsuccessful project elements - Managed and support project delivery schedule, product quality, and information updates - Managed customer satisfaction within the project transition period. - Obtained customer acceptance of project deliverables. - Advocated for the customer and engaged with the appropriate staff to ensure project is meeting SLAs and timelines. - Built relationships with clients to maintain sales goals and create new opportunities.. Show less

Business Associate

• Jan 2015 - Present

I.T support staff

• Aug 2014 - Oct 2016

- Customer Care Support - Web hosting - Sales of internet products - 247 IT Support to customers online - Customer Care Support - Web hosting - Sales of internet products - 247 IT Support to customers online

I.T Manager

• Apr 2014 - Jul 2014

I managed and coordinated every IT process and equipment deployed in the organization to ensure the smooth running of operations. - I gave quarterly reports on the efficiency of such processes or technology acquired over time and made recommendations for its overhauling or redundancy I managed and coordinated every IT process and equipment deployed in the organization to ensure the smooth running of operations. - I gave quarterly reports on the efficiency of such processes or technology acquired over time and made recommendations for its overhauling or redundancy