American Heritage Landscape

• Jul 2022 - Present

Branch Manager

• Jan 2020 - Jun 2022

Branch Managers at LandCare provide vision and leadership for the branch, and are responsible for all aspects of the business in their local market. Branch Managers manage strong teams to ensure we delight our customers and generate strong business results. The position has ownership of our landscape quality, client service and retention, new business development, safety, and the overall culture of the branch.

Account Manager

• May 2016 - Dec 2019

Client Service and Retention New Business Development Thought Provoking: Capable of making others think deeply on a subject. Innovative: Consistently introduces new ideas and demonstrates original thinking. Team Player: Works well as a member of a group. Enthusiastic: Shows intense and eager enjoyment and interest. Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well. Motivations Goal Completion: Inspired… Show more Client Service and Retention New Business Development Thought Provoking: Capable of making others think deeply on a subject. Innovative: Consistently introduces new ideas and demonstrates original thinking. Team Player: Works well as a member of a group. Enthusiastic: Shows intense and eager enjoyment and interest. Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well. Motivations Goal Completion: Inspired to perform well by the completion of tasks. Self-Starter: Inspired to perform without outside help. Growth Opportunities: Inspired to perform well by the chance to take on more responsibility. Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business. Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization.

National Sales Manager

• Aug 2014 - Apr 2016

-Select, develop, and coach a sales team to meet or exceed specific goals for profitable revenue growth. Ensure communication of Electronic Data Interchange as well as delivery of inventory. -Implement the company's sales process to assist partner companies make sales of Mobo brand product and to grow the partners category. -Nurture and maintain effective business relationships with decision makers in large accounts. -Pursue business prospects; contribute actively in the development… Show more -Select, develop, and coach a sales team to meet or exceed specific goals for profitable revenue growth. Ensure communication of Electronic Data Interchange as well as delivery of inventory. -Implement the company's sales process to assist partner companies make sales of Mobo brand product and to grow the partners category. -Nurture and maintain effective business relationships with decision makers in large accounts. -Pursue business prospects; contribute actively in the development and sales process for new business opportunities. -Perform all other duties as needed or required to maintain and grow profitable business within the assigned account base --Effectively carry out all other duties as needed or required to maintain and grow business within the account base. -Travel and lead team at trade shows during set up of booth, check in for flights and rooms. Assist but not limited to travel arrangements, planning, and purchasing of goods for shows. -OSHA Forklift certified

Account Manager

• Jan 2014 - Aug 2014

-Generate sales for a portfolio of accounts and reach the company's sales target. - Exceptional customer service and follow through while creating rapport with assigned accounts. - Account receivable and payable, ship, pack, and track orders. Keep inventory stable for business. - Electric Data Interchange (EDI) for standardized communication with Partner Company. Work with third parties such as Commerce Hub, SPS Commerce, and GSI Commerce. - Completed data entry of new accounts… Show more -Generate sales for a portfolio of accounts and reach the company's sales target. - Exceptional customer service and follow through while creating rapport with assigned accounts. - Account receivable and payable, ship, pack, and track orders. Keep inventory stable for business. - Electric Data Interchange (EDI) for standardized communication with Partner Company. Work with third parties such as Commerce Hub, SPS Commerce, and GSI Commerce. - Completed data entry of new accounts, verification of terms and contracts. -Account receivable and payable, ship, pack, and track orders. Keep inventory stable for business. - Identify new sales opportunities within existing accounts. -Fork lifts operation in a safe manner; arrange merchandise in warehouse to streamline shipping, and picking procedure for attendant. -Travel in professional manner to Trade Shows and Corporate Headquarters of client to procure business. - Identify new sales opportunities within existing accounts.

Assistant Store Manager

• Mar 2009 - Jul 2013

-Recruit, hire, train, evaluate and counsel store employees. Schedule, organize and direct assignments. -Develop and implement employee performance evaluations and improvement plans. -Effectively manage employee turnover. Provide a positive working environment and handle employee issues appropriately and in a timely manner. -Resolve customer problems or complaints by determining optimal solutions. -Ensure interior and exterior of store is maintained to company standards… Show more -Recruit, hire, train, evaluate and counsel store employees. Schedule, organize and direct assignments. -Develop and implement employee performance evaluations and improvement plans. -Effectively manage employee turnover. Provide a positive working environment and handle employee issues appropriately and in a timely manner. -Resolve customer problems or complaints by determining optimal solutions. -Ensure interior and exterior of store is maintained to company standards. -Utilize labor management tools, including effective scheduling, to maximize productivity, profitability and margins. -Communicate, execute, and manage marketing and merchandising programs. -Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank. Show less -Recruit, hire, train, evaluate and counsel store employees. Schedule, organize and direct assignments. -Develop and implement employee performance evaluations and improvement plans. -Effectively manage employee turnover. Provide a positive working environment and handle employee issues appropriately and in a timely manner. -Resolve customer problems or complaints by determining optimal solutions. -Ensure interior and exterior of store is maintained to company standards… Show more -Recruit, hire, train, evaluate and counsel store employees. Schedule, organize and direct assignments. -Develop and implement employee performance evaluations and improvement plans. -Effectively manage employee turnover. Provide a positive working environment and handle employee issues appropriately and in a timely manner. -Resolve customer problems or complaints by determining optimal solutions. -Ensure interior and exterior of store is maintained to company standards. -Utilize labor management tools, including effective scheduling, to maximize productivity, profitability and margins. -Communicate, execute, and manage marketing and merchandising programs. -Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank. Show less

Community Services

• Dec 1999 - Nov 2009

- Assisted in coordinating adult sport leagues; duties included, but not limited to: hiring of referees and scorekeepers, scheduling of game times and locations, investigate complaints/recommend solutions - Assisted with field allocations for community user groups - Assisted at City wide special events -Supervised and trained subordinate staff on running and organizing community sponsored events, sports leagues, camps - Planned, organized and implemented youth day camp activities… Show more - Assisted in coordinating adult sport leagues; duties included, but not limited to: hiring of referees and scorekeepers, scheduling of game times and locations, investigate complaints/recommend solutions - Assisted with field allocations for community user groups - Assisted at City wide special events -Supervised and trained subordinate staff on running and organizing community sponsored events, sports leagues, camps - Planned, organized and implemented youth day camp activities and led children on excursions -Trained staff members in general costumer service skills - Completed general office duties, including but not limited to: accounting, spreadsheets, reports, answering telephones, and conflict resolution with youth and adult sports participants -Oversaw facilities ensuring that the correct user groups were conducting their operations accordingly, identified small and major problems to the facilities as well as insuring general operations ran smoothly -First responder assistance to problems and incidents at facilities - Create permits for picnic park rentals - Recommended and ordered equipment and supplies based on budget - Answered phone calls from community members voicing their concerns and commits, answered their questions with solutions based off rules and regulations as it dealt with codes, laws, and ordinances set forth by the City Show less - Assisted in coordinating adult sport leagues; duties included, but not limited to: hiring of referees and scorekeepers, scheduling of game times and locations, investigate complaints/recommend solutions - Assisted with field allocations for community user groups - Assisted at City wide special events -Supervised and trained subordinate staff on running and organizing community sponsored events, sports leagues, camps - Planned, organized and implemented youth day camp activities… Show more - Assisted in coordinating adult sport leagues; duties included, but not limited to: hiring of referees and scorekeepers, scheduling of game times and locations, investigate complaints/recommend solutions - Assisted with field allocations for community user groups - Assisted at City wide special events -Supervised and trained subordinate staff on running and organizing community sponsored events, sports leagues, camps - Planned, organized and implemented youth day camp activities and led children on excursions -Trained staff members in general costumer service skills - Completed general office duties, including but not limited to: accounting, spreadsheets, reports, answering telephones, and conflict resolution with youth and adult sports participants -Oversaw facilities ensuring that the correct user groups were conducting their operations accordingly, identified small and major problems to the facilities as well as insuring general operations ran smoothly -First responder assistance to problems and incidents at facilities - Create permits for picnic park rentals - Recommended and ordered equipment and supplies based on budget - Answered phone calls from community members voicing their concerns and commits, answered their questions with solutions based off rules and regulations as it dealt with codes, laws, and ordinances set forth by the City Show less