Junior Project Manager

• Aug 2021 - Present

● Defined the role of a junior project manager as the first to take on the position in the company. This has led to implementing and upgrading new and old processes respectively ● Implemented new in-house design processes used to this day, which have now created over 130 plus designs for over 100 projects ● Efficiently managed 30 Projects simultaneously bringing in over 1000 billable services for the Company ● Defined the role of a junior project manager as the first to take on the position in the company. This has led to implementing and upgrading new and old processes respectively ● Implemented new in-house design processes used to this day, which have now created over 130 plus designs for over 100 projects ● Efficiently managed 30 Projects simultaneously bringing in over 1000 billable services for the Company

Customer experience associate

• Jan 2021 - Sep 2021

● Provided exceptional customer service by offering solutions that are tailored to each individual customer to meet their needs and specifications ● Accurately processed financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics ● Efficiently resolved customers' concerns using standard procedures and escalated non-standard activities as necessary ● Provided exceptional customer service by offering solutions that are tailored to each individual customer to meet their needs and specifications ● Accurately processed financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics ● Efficiently resolved customers' concerns using standard procedures and escalated non-standard activities as necessary

Fulfillment Specialist

• Oct 2020 - Jan 2021

Cook

• Jun 2018 - May 2020

• Manages pasta station for safe operation and daily service. • Prepare pasta and various ingredients on a daily basis. • Cleaned Kitchen • Conduct daily inventory and manage items and equipment needed for the following day • Manages pasta station for safe operation and daily service. • Prepare pasta and various ingredients on a daily basis. • Cleaned Kitchen • Conduct daily inventory and manage items and equipment needed for the following day

Seasonal Sales Associate

• Sep 2019 - Jan 2020

● Provided exceptional customer services by offering solutions that are tailored to each individual customer to meet their needs and specifications ● Ascertain that computer systems, auxiliary equipment and accessories are neatly displayed on the product floor and in proper viewing angles for customers ● Operated POS systems to finalize sales and to do inventory checks for customers in need of assistance ● Provided exceptional customer services by offering solutions that are tailored to each individual customer to meet their needs and specifications ● Ascertain that computer systems, auxiliary equipment and accessories are neatly displayed on the product floor and in proper viewing angles for customers ● Operated POS systems to finalize sales and to do inventory checks for customers in need of assistance

Instructor

• Sep 2018 - Jan 2020

● Managed and records daily student logbook to maintain individual learning plans ● provided periodic updates to parents about the progress of their child using our time-tested proprietary curriculum ● Instructed 50+ students from Grade 2 to Grade 12 in Mathematics using the firm’s patented Mathnasium method ● Managed and records daily student logbook to maintain individual learning plans ● provided periodic updates to parents about the progress of their child using our time-tested proprietary curriculum ● Instructed 50+ students from Grade 2 to Grade 12 in Mathematics using the firm’s patented Mathnasium method

Technician

• May 2019 - Sep 2019

● Responsible for installing, maintaining, and repairing high-speed internet, home phone, and business communications services ● provided support and guidance and respond to customer inquiries related to Bell’s world-class products and services. ● Worked both in an independent and teamwork setting whilst following all company Health and Safety rules and policies ● Responsible for installing, maintaining, and repairing high-speed internet, home phone, and business communications services ● provided support and guidance and respond to customer inquiries related to Bell’s world-class products and services. ● Worked both in an independent and teamwork setting whilst following all company Health and Safety rules and policies

Administrative Assistant

• Oct 2015 - May 2018

● Supervised in onboarding for 5 new staff members and trained employees on daily activities. ● Delivered exceptional customer service through calls or walk-ins for inquiries about the different events and services ● Prepared, edited letters, reports, memos, emails, maintaining folders on servers, and liaising with teams and units ● Supervised in onboarding for 5 new staff members and trained employees on daily activities. ● Delivered exceptional customer service through calls or walk-ins for inquiries about the different events and services ● Prepared, edited letters, reports, memos, emails, maintaining folders on servers, and liaising with teams and units