Experience

Attivo Networks®, a SentinelOne Company

• United States
• Computer and Network Security
• 1 - 100 Employee

• Professional Services Consultant

  • Mar 2020 - Present

  Dubai, United Arab Emirates • Deliver high quality Technical Consultancy to maximize customer satisfaction with their purchased Attivo solutions and in support of subsidiary revenue targets • Develop and maintain customer documentation such as High level Design, Low Level Design, Delivery Reports, Best Practice Recommendations etc. On completion of any chargeable activity ensure that the work undertaken is fully documented and archived in accordance with Attivo Consultancies Services agreed process. • Participate… Show more • Deliver high quality Technical Consultancy to maximize customer satisfaction with their purchased Attivo solutions and in support of subsidiary revenue targets • Develop and maintain customer documentation such as High level Design, Low Level Design, Delivery Reports, Best Practice Recommendations etc. On completion of any chargeable activity ensure that the work undertaken is fully documented and archived in accordance with Attivo Consultancies Services agreed process. • Participate fully in Professional Services internal processes, such as activity tracking for Utilization and Revenue reporting ..etc • Support the sales and Technical Support to understand the issues faced by customers and identify ways to add value through the delivery of Professional Services solutions to help remedy issues • Provide Knowledge Transfer and training to customers Show less



OFFTEC Jordan

• Jordan
• Business Supplies & Equipment
• 100 - 200 Employee

• Senior Information Security Engineer

  • Feb 2019 - Mar 2020

  Jordan • Lead implementer of the company enterprise security projects and enterprise customers support • Support for any technical or system integration issues that may face the team • Responsible for any special security product (Deception, DDOS protection, ANTISPAM, WAF) • Advance presales support for product RFCs • Sales assistance for meetings that may help in expanding the company customer profile • The last tier of support for any FORTINET technical issue before vendor… Show more • Lead implementer of the company enterprise security projects and enterprise customers support • Support for any technical or system integration issues that may face the team • Responsible for any special security product (Deception, DDOS protection, ANTISPAM, WAF) • Advance presales support for product RFCs • Sales assistance for meetings that may help in expanding the company customer profile • The last tier of support for any FORTINET technical issue before vendor escalation

• Technical Engineer

  • Mar 2016 - Jan 2019

  • Management design implementation and configuration and pre-sales assistance for sales opportunities to customers of the following: • Next generation firewalls and Unified Threat Management security appliances (FORTINET, FORCEPOINT). • Layer two and three managed network devices (RUCKUS, EXTREME NETWORKS, and CISCO). • Antispam Systems (FORTINET, FORCEPOINT, and KASPERSKY). • Web application firewall appliances (FORTINET). • Good knowledge of network monitoring and… Show more • Management design implementation and configuration and pre-sales assistance for sales opportunities to customers of the following: • Next generation firewalls and Unified Threat Management security appliances (FORTINET, FORCEPOINT). • Layer two and three managed network devices (RUCKUS, EXTREME NETWORKS, and CISCO). • Antispam Systems (FORTINET, FORCEPOINT, and KASPERSKY). • Web application firewall appliances (FORTINET). • Good knowledge of network monitoring and security information and event management solutions (FORTINET, SPLUNK). • Intrusion protection systems (MACAFEE). • Good knowledge in network load balancers implementation and configuration (FORTINET, BROCODE, and A10). • In addition to my role as a technical engineer I was assigned as the network admin of Jordan EID project in CSPD to manage the full network topology. • WLC managed and cloud managed wireless access point systems (FORTINET, ARUBA, and RUCKUS). • Sandboxing systems (FORTINET, MACAFEE, and Forcepoint). • Privilege access management systems (ARCON). • Two factor authentication systems (FORTINET). • Antivirus systems (KASPERSKY



General Computers & Electronics Co.

• Computer Hardware Manufacturing
• 1 - 100 Employee

• Technical Engineer

  • Mar 2015 - Mar 2016

  Jordan Design , Installation , configuration and management of Microsoft IBM and Fujitsu Data Center solutions and system administration of several company's that have service level agreement with GCE .



rahma integrated systems company

• Technical Engineer

  • Sep 2014 - Feb 2015

  provide the company clients with all kind of needed support for the company's partners hardware and services , design and deployment of computer networks and configuring the main network components to reach its full potential , and also maintain windows server systems and troubleshoot its errors .