Hunter Chapman
HVAC Service Technician at Roscoe Brown, Inc.- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Gas Heating (Air) Installation
Carrier EnterpriseNov, 2019- Nov, 2024 -
Mitsubishi M- and P-Series Mini-Split
Mitsubishi Electric Trane HVAC USOct, 2019- Nov, 2024 -
Refrigerant Handling (EPA 608)
ESCO InstituteMar, 2019- Nov, 2024 -
Mac+ Certified Technician
AppleMay, 2016- Nov, 2024 -
Apple Certified Technician
AppleMar, 2015- Nov, 2024 -
CompTIA A+ Certification
-Aug, 2013- Nov, 2024
Experience
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Roscoe Brown, Inc.
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United States
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Construction
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1 - 100 Employee
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HVAC Service Technician
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Dec 2018 - Present
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AT&T
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United States
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Telecommunications
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700 & Above Employee
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Service Technician
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Nov 2016 - Dec 2018
- Provide world class experience to customers - Install and Repair DirecTV, AT&T uVerse TV, & AT&T Internet - Efficiently multitask, problem solve, and find complex resolutions to an assortment of customer issues - Effectively educate customers on service offerings and operability of hardware being installed - Provide world class experience to customers - Install and Repair DirecTV, AT&T uVerse TV, & AT&T Internet - Efficiently multitask, problem solve, and find complex resolutions to an assortment of customer issues - Effectively educate customers on service offerings and operability of hardware being installed
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Apple
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United States
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Computers and Electronics Manufacturing
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700 & Above Employee
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AHA iOS & Beats Support + Account Security
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Mar 2015 - Nov 2016
Provide a world class customer experience, while multitasking across systems and applications, analyze and resolve a variety of complex technical issues, and able to comfortably navigate a technical environment, excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage time. Provide a world class customer experience, while multitasking across systems and applications, analyze and resolve a variety of complex technical issues, and able to comfortably navigate a technical environment, excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage time.
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Verizon
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Technical Support Coordinator II
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Jan 2010 - Nov 2014
Rep- Customer Service 1/11/2010 Sr Rep- Customer Service 4/3/2011 Coord- Tech Support 4/2/2012 CompTIA A+ Certification 8/30/2013 Coord II- Tech Support 10/1/2013 Rep- Customer Service 1/11/2010 Sr Rep- Customer Service 4/3/2011 Coord- Tech Support 4/2/2012 CompTIA A+ Certification 8/30/2013 Coord II- Tech Support 10/1/2013
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Education
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Strayer University (VA)
Business Administration and Management, General -
Fayetteville Technical Community College
A+ Certification, Computer/Information Technology Administration and Management