Experience

Plotly

• Canada
• Technology, Information and Internet
• 1 - 100 Employee

• Product Designer

  • Sep 2022 - Present



Product Buds

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• User Researcher

  • Apr 2021 - Dec 2021

  •Led ethnographic research on a user base of 17.5k members through interviews, large scale surveys and slack channel monitoring to determine user needs and market fit for the product •Made recommendations and designed personas for website redesign by analyzing Google Analytics data and conducting fly-on-the-wall research •Led ethnographic research on a user base of 17.5k members through interviews, large scale surveys and slack channel monitoring to determine user needs and market fit for the product •Made recommendations and designed personas for website redesign by analyzing Google Analytics data and conducting fly-on-the-wall research



MyCoachingTree

• United States
• Spectator Sports
• 1 - 100 Employee

• Product Designer

  • May 2021 - Aug 2021

  • Owned end to end product design for a job application portal to be used by 100k+ coaches in the US through the creation of 200+ wireframes, leading focus groups, and presenting designs at company all hands • Designed and prototyped 80 high-fidelity screens using Adobe XD for a mobile app MVP that improves interaction design of mobile experience for 50k+ users • Led international team of 15 to rebrand product from Texas Coach Network to MyCoachingTree and defined UX standards and guidelines which reduced UX Debt by 10+ tickets per sprint Show less



RemitBee

• Canada
• Financial Services
• 1 - 100 Employee

• User Experience Designer

  • Sep 2020 - Dec 2020

  • Opened a new stream of revenue through collaborating on the creation of business accounts. • Cut down 4 hours of design-development hand off time by curating the remitbee design system through the creation of a component library, style guide and by unifying brand assets. • Analyzed user testing data such as session replays to minimize points of error and reduce money transfer drop off rates by 13%. • Opened a new stream of revenue through collaborating on the creation of business accounts. • Cut down 4 hours of design-development hand off time by curating the remitbee design system through the creation of a component library, style guide and by unifying brand assets. • Analyzed user testing data such as session replays to minimize points of error and reduce money transfer drop off rates by 13%.



Arctic Wolf

• United States
• Computer and Network Security
• 700 & Above Employee

• UX Designer

  • Jan 2020 - Apr 2020

  • Created a 30 screen high fidelity prototype for a project management tool that allowed clients to track 10k+ network vulnerabilities per day and assign fixes on a case by case basis • Designed an automated workflow with micro-interactions for a server reconfiguration page which eliminated copy and pasted errors resulted in set-up call times being reduced by 15 min • Improved discoverability of web pages containing support documents through a navigation redesign, reducing the number of support tickets by 5% after conducting a heuristic evaluation Show less



Soulfx Technologies

• Canada
• Software Development
• 1 - 100 Employee

• UX Designer

  • May 2019 - Aug 2019

  • Collaborated with stakeholders and conducted cognitive walkthroughs to streamline UX and usability of existing projects. Resulted in improved site navigation for 3 large scale projects. • Managed the systems design for a B2B prescription reimbursement program that would increase the sales of name-brand drugs by as much as 30% • Redesigned documentation annotation system to prevent code duplication of conditional templates, reducing development time by 8 hours after conducting user interviews Show less



The Weather Network

• Canada
• Information Services
• 100 - 200 Employee

• QA Developer

  • Sep 2018 - Dec 2018

  • Developed microservices using Vue and Nuxt frameworks for promotions and news to be used cross platform; reduced cache time from 10 minutes to 30 seconds • Contributed over 60% of tests written for new content management system; resulted in a CI/CD environment • Demonstrated bi-weekly product release in agile environment to stakeholders to receive feedback prior to launching • Developed microservices using Vue and Nuxt frameworks for promotions and news to be used cross platform; reduced cache time from 10 minutes to 30 seconds • Contributed over 60% of tests written for new content management system; resulted in a CI/CD environment • Demonstrated bi-weekly product release in agile environment to stakeholders to receive feedback prior to launching



FIRST

• United States
• Non-profit Organization Management
• 700 & Above Employee

• Youth Mentor (Team 6378)

  • Sep 2016 - Nov 2018

  • Previously lead electrical, collaborated with design and mechanical teams to optimize position of main electrical components within the system; multiple iterations were created, and the electrical subsystem was reduced by 50% in size • Mentored junior members in diagnosing problems and checking hardware before matches to ensure there was a transfer of skills between years • Previously lead electrical, collaborated with design and mechanical teams to optimize position of main electrical components within the system; multiple iterations were created, and the electrical subsystem was reduced by 50% in size • Mentored junior members in diagnosing problems and checking hardware before matches to ensure there was a transfer of skills between years



Bronte College

• Primary and Secondary Education
• 1 - 100 Employee

• Developer

  • Jan 2018 - Apr 2018

  • Gained experience in CRUD programing by maintaining admissions portal. • Wrote methods to generate new reports, allowing staff to better communicate with partners, and receive updates on international student statuses. • Designed and implemented new features following user constraints and requirements to allow admissions office to have more accurate information when suspending students. • Gained experience in CRUD programing by maintaining admissions portal. • Wrote methods to generate new reports, allowing staff to better communicate with partners, and receive updates on international student statuses. • Designed and implemented new features following user constraints and requirements to allow admissions office to have more accurate information when suspending students.



Hands of Heaven

• Ontario, Canada

• Co-Founder

  • Jun 2012 - Oct 2017

  • Catered to over 300 customers including bridal parties, and charities. • Remodeled marketing strategies and services based off customer needs; led to an increase in regular and returning customers. • Designed a logo using Photoshop to watermark work on business Instagram page. • Catered to over 300 customers including bridal parties, and charities. • Remodeled marketing strategies and services based off customer needs; led to an increase in regular and returning customers. • Designed a logo using Photoshop to watermark work on business Instagram page.