Experience

The Jackson Group, An RRD Company

• United States
• Printing Services
• 1 - 100 Employee

• Prepress Operator

  • Mar 2021 - Present

  • Review electronic files that are received from clients and check them for thoroughness and completeness in advance of the plate making process. • Using electronic page layout software (desktop publishing software) manipulates the format of the print job to the dimensions of the paper. • Determine page layout, accounting for folds, trims, bleeds and gripper, and add crop marks and color bars as necessary. • Identify missing or problematic components and communicate them to the CSR, customer and production personnel. • Work directly with CSR, customer, and production personnel as necessary to work out any problems with the job. • Impose images and operate CTP plate making equipment and bending/tabbing equipment to prepare plates for press. • Perform quality checks on finished plates before releasing to manufacturing. Show less



Spotlight Strategies

• United States
• Printing Services
• 1 - 100 Employee

• Prepress Specialist

  • Jul 2014 - Mar 2021

  • Exercise precise print production in setting up files for various printing processes. Jobs range from press and digital printing, vinyl signs and decals, screenprint and embroidered apparel, promotional products • Log job records and fill out detailed job tickets into OnSite CRM. • Run digital printing and signage machines. Work with different paper weights, substrates, gang up, book imposition, color adjustment, duplex line ups. • Provide superior customer service: field phone calls, provide quotes, work through proofs, consult, call for pickups, collect payments, serve walk-in traffic • Responsible for processing for orders that are received via phone, walk-in or online requests. • Direct communication to wholesale distributors to acquire blank apparel stock for use in embroidery, heat press and screen printing applications. Show less



Event One DJs

• Indianapolis, Indiana

• Event Host

  • Feb 2012 - Oct 2016

  • Master of Ceremonies for live events. Ability to construct sound system, lighting and entertainment devices for guests primarily in a wedding environment. • Direct communication with clients throughout planning processes for event. This includes meeting with clients on a semi regular basis up to but no later than two weeks prior to event. • Work hand in hand with event vendors such as photographers, catering staff, wedding planners and event coordinators to ensure that time line that client has created is upheld and individuals are where they are needed. • Manage DJ assistant and photo booth attendant during live event and assist them with any troubleshooting or maintenance needs of equipment. Show less



Dynamark Graphics Indianapolis

• United States
• Printing Services
• 1 - 100 Employee

• Pre-Press Operator

  • Jul 2012 - Nov 2013

  • Use digital desktop publishing software to create print works based on clients specific and detailed instructions for output. • Pre-flight customer files to ensure that color, typeset and size match customer specifics and to ensure that will output correctly on both digital and formal printing methods. • Operate software based large format printing for banners, signs and posters. • Use digital desktop publishing software to create print works based on clients specific and detailed instructions for output. • Pre-flight customer files to ensure that color, typeset and size match customer specifics and to ensure that will output correctly on both digital and formal printing methods. • Operate software based large format printing for banners, signs and posters.



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Customer Care Professional

  • Jun 2008 - Apr 2012

  • Provided assistance to customers with student loan products that are serviced by the financial institution. • Administer support to customers having trouble accessing their online accounts. • Contribute information to internal customers and fellow employees who are helping borrowers and do not know a specific answer • Spoke with customers that requested supervisor assistance to regular floor representative • Provided assistance to customers with student loan products that are serviced by the financial institution. • Administer support to customers having trouble accessing their online accounts. • Contribute information to internal customers and fellow employees who are helping borrowers and do not know a specific answer • Spoke with customers that requested supervisor assistance to regular floor representative