Experience

UTAH DOWN SYNDROME FOUNDATION

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Chief Executive Officer

  • Aug 2018 - Jan 2022

  As the CEO, the mission of the Utah Down Syndrome Foundation of providing hope to individuals with Down syndrome, their families, and the community through support, education, activities, outreach, and advocacy was strengthened. By changing UDSF's accounting system and with strategic financial management, UDSF's operating income increased by 119%. Donor contributions were maximized through efficient expenditure management with 79% of expenditures going toward programming, 19% going to administrative costs, and only 2% going to fundraising. The redesign of UDSFs website improved UDSF's branding and increased traffic by 300%. In collaboration with the Department of Health, I published UDSF's first New & Expectant Parent Resource Guide that provides information and support to parents who receive a Down syndrome diagnosis for their child (https://www.udsf.org/programs/medical-providers.html). This resource guide is distributed across the state through hospitals and medical providers.



S.A. Lifeline Foundation

• Program Director

  • Jul 2017 - Jan 2019

  Designed and managed recovery program for young adults addicted to pornography. Wrote 30-page program guide for participants. Evaluated addiction recovery model using focus groups and surveying over 1000 participants. Managed participants' 12-step work and therapy appointments. Designed and managed recovery program for young adults addicted to pornography. Wrote 30-page program guide for participants. Evaluated addiction recovery model using focus groups and surveying over 1000 participants. Managed participants' 12-step work and therapy appointments.



SelectHealth

• United States

• BYU On-Campus Internship

  • Sep 2016 - Dec 2016

  Created training program to educate over 70 managers on how to use Design Thinking to problem solve. Wrote script for eLearning Design Thinking training video. Facilitated in-person training workshops. Created training program to educate over 70 managers on how to use Design Thinking to problem solve. Wrote script for eLearning Design Thinking training video. Facilitated in-person training workshops.



New York Medical College

• United States
• Higher Education
• 700 & Above Employee

• Medical Billing & Transcription Specialist

  • Sep 1996 - Jun 2005

  Billed patients for medical visits and contacted insurance companies to resolve billing issues. Transcribed doctors' patient notes for nine physicians specializing in neurology, urology, and radiation oncology. Billed patients for medical visits and contacted insurance companies to resolve billing issues. Transcribed doctors' patient notes for nine physicians specializing in neurology, urology, and radiation oncology.



State of Utah

• United States
• Government Administration
• 700 & Above Employee

• Collections Program Manager - Third Circuit Court

  • Jun 1993 - Aug 1995

  Designed, implemented, and managed the first Collections Department for Utah's Third Circuit. This pilot program was created to more effectively collect over $500,000 in annual restitution for victims and fines from defendants. Within one year, this pilot program was successfully approved and given permanent status by the state's Debt Coordination Committee. Designed, implemented, and managed the first Collections Department for Utah's Third Circuit. This pilot program was created to more effectively collect over $500,000 in annual restitution for victims and fines from defendants. Within one year, this pilot program was successfully approved and given permanent status by the state's Debt Coordination Committee.



Brigham Young University, Marriott School of Management

• Student Director of Mentor Program

  • Apr 1992 - Apr 1993

  Directed the policies, procedures, database, marketing, and implementation of the first Mentor Program for BYU's Marriott School of Managment. During the first year, the Mentor Program matched over 50 students to alumni who helped guide the students in their career choices. The Mentor Program became a required undergraduate course at the Marriott School, establishing thousands of students and alumni relationships. Directed the policies, procedures, database, marketing, and implementation of the first Mentor Program for BYU's Marriott School of Managment. During the first year, the Mentor Program matched over 50 students to alumni who helped guide the students in their career choices. The Mentor Program became a required undergraduate course at the Marriott School, establishing thousands of students and alumni relationships.