Experience

Universal Facilities Group

• United States
• Facilities Services
• 1 - 100 Employee

• Senior Project Manager

  • Nov 2020 - Present

  Universal Facilities Group is a national facilities and technology services provider. We are the one call solution to manage all reactive & preventative maintenance, national projects, and refresh/remodels nationwide. Customer service is the foundation of everything we do. Taking the time to understand our clients needs and tailoring solutions that work for them. Since the start, our goal has been to form long term partnerships built on superior service, honesty, and quality… Show more Universal Facilities Group is a national facilities and technology services provider. We are the one call solution to manage all reactive & preventative maintenance, national projects, and refresh/remodels nationwide. Customer service is the foundation of everything we do. Taking the time to understand our clients needs and tailoring solutions that work for them. Since the start, our goal has been to form long term partnerships built on superior service, honesty, and quality work. Whether it's handling a small repair, large roll out project, or a refresh remodel we strive to ensure every job is completed on time, within budget, and with the highest quality. Show less Universal Facilities Group is a national facilities and technology services provider. We are the one call solution to manage all reactive & preventative maintenance, national projects, and refresh/remodels nationwide. Customer service is the foundation of everything we do. Taking the time to understand our clients needs and tailoring solutions that work for them. Since the start, our goal has been to form long term partnerships built on superior service, honesty, and quality… Show more Universal Facilities Group is a national facilities and technology services provider. We are the one call solution to manage all reactive & preventative maintenance, national projects, and refresh/remodels nationwide. Customer service is the foundation of everything we do. Taking the time to understand our clients needs and tailoring solutions that work for them. Since the start, our goal has been to form long term partnerships built on superior service, honesty, and quality work. Whether it's handling a small repair, large roll out project, or a refresh remodel we strive to ensure every job is completed on time, within budget, and with the highest quality. Show less



Callcap

• United States
• Information Services
• 1 - 100 Employee

• Key Account Executive, Channel Partners

  • Mar 2020 - Feb 2021

  We’re the leader in helping businesses deliver excellent customer experiences through call tracking and monitoring solutions. We’ve been around since 2001. We started as the first call measurement company to provide real-time complete caller data and a recording of the call. Since then, we’ve continued to deliver new, innovative tools designed to help you serve your customers as well as regaining control of your company. Specialties: Business analytics, ROI, customer service training… Show more We’re the leader in helping businesses deliver excellent customer experiences through call tracking and monitoring solutions. We’ve been around since 2001. We started as the first call measurement company to provide real-time complete caller data and a recording of the call. Since then, we’ve continued to deliver new, innovative tools designed to help you serve your customers as well as regaining control of your company. Specialties: Business analytics, ROI, customer service training, call tracking, call recording, and toll-free phone numbers

• National Account Sales Manager

  • Apr 2018 - Mar 2020



QSI Facilities

• United States
• Facilities Services
• 1 - 100 Employee

• Key Account Executive

  • Aug 2017 - Feb 2018

  Nationwide Facilities Maintenance & Management, Preventative Maintenance Programs, National Projects & construction, Emergency Services, Nationwide Turnkey Roll-outs, HVAC Solutions, total facility management, general maintenance, Best in class Facility Management, KPI's, Data Drive Decision Making and proactive facility management.

• Account Manager Team Lead

  • Jul 2016 - Aug 2017

• Senior Project Manager

  • Oct 2005 - Jul 2016

• Project Manager

  • May 2005 - Oct 2005

• Support Staff

  • May 2004 - May 2005

• Receptionst

  • Oct 2003 - May 2004