Experience

Famly

• Denmark
• Software Development
• 100 - 200 Employee

• Customer Experience Operations Manager

  • Apr 2022 - Present



KATLA Nordic

• Denmark
• Non-profit Organizations
• 1 - 100 Employee

• Member

  • Feb 2020 - Present

  KATLA Nordic is the association of Icelandic Young Female Professionals working in Denmark. KATLA Nordic was founded in late 2019 by eight founding members and launched February 2020 in Copenhagen, Denmark. The mission of KATLA Nordic is to support the professional and personal development and growth of its members via a strong network of ambitious women with diverse backgrounds. KATLA Nordic provides its members with skill-building through educational sessions covering various business-related topics from professionals and organizations through regular events and an online community. KATLA Nordic aims to increase the social and professional visibility and the influence of its members. Show less



Muuto

• Denmark
• Design
• 100 - 200 Employee

• Sales Operations Manager, Wholesale

  • Jan 2020 - Mar 2022

  - Prepare and follow-up on KPI´s and sales targets on a regional level- Develop, execute and analyze sales campaign plan - Create product launch plans - Support sales CRM processes including data management- Onboard new sales managers- Define and document processes

• Sales Operations Manager, Contract

  • Aug 2019 - Dec 2019

  - Prepare and follow-up on KPI´s and sales targets on a regional level- Secure project pipeline management and maintenance of the CRM system (365 dynamics)- Develop regional sales activities such as fairs, exhibitions, campaigns and showroom activities



Isavia

• Iceland
• Airlines and Aviation
• 300 - 400 Employee

• Key Account Manager

  • Aug 2017 - Jul 2019

  Key Account Manager for Retail at Keflavik International Airport - Analysis and forecasting - Maximize growth of key accounts - Understand key accounts needs and requirements - Build, manage and develop long-term partner relationships - Propose solutions that meet customers' objectives - Ensure services are delivered to customers in a timely manner Key Account Manager for Retail at Keflavik International Airport - Analysis and forecasting - Maximize growth of key accounts - Understand key accounts needs and requirements - Build, manage and develop long-term partner relationships - Propose solutions that meet customers' objectives - Ensure services are delivered to customers in a timely manner



Diesel

• Apparel & Fashion
• 700 & Above Employee

• Sales Assistant

  • Sep 2016 - Jul 2017

  Part-time employer at the men's section in Illum. - Provide excellent service - Meet/exceed monthly store/personal targets - Managing stock - Handle complaints - Build customer relationships Part-time employer at the men's section in Illum. - Provide excellent service - Meet/exceed monthly store/personal targets - Managing stock - Handle complaints - Build customer relationships



Festi hf

• Reykjavik, Iceland

• Accounting Assistant

  • May 2016 - Aug 2016

  Financial assistant during the summer. - Data entry in Microsoft Dynamics AX/NAV and Excel. - Record financial transactions and purchases of goods to be sold - Record bank statements and accounts payable - Organize files - Create invoices Financial assistant during the summer. - Data entry in Microsoft Dynamics AX/NAV and Excel. - Record financial transactions and purchases of goods to be sold - Record bank statements and accounts payable - Organize files - Create invoices



MATHILDA ROSE LIMITED

• United Kingdom
• Retail
• 1 - 100 Employee

• Sales Assistant

  • Mar 2015 - Jul 2016

  Sales assistant at Mathilda, a clothing store for women, selling brands like SAND Copenhagen, Hunkydory and Polo by Ralph Lauren. - Provide excellent service - Build customer relationships - Meet/exceed the monthly targets - Organize stock - Visual merchandising - Plan in-store events - Manage social media (Facebook and Instagram) - Send out newsletters via MailChimp Sales assistant at Mathilda, a clothing store for women, selling brands like SAND Copenhagen, Hunkydory and Polo by Ralph Lauren. - Provide excellent service - Build customer relationships - Meet/exceed the monthly targets - Organize stock - Visual merchandising - Plan in-store events - Manage social media (Facebook and Instagram) - Send out newsletters via MailChimp



STEiNUNN

• Reykjavik

• Intern

  • Nov 2014 - Mar 2015

  STEiNUNN - Fashion label based in Reykjavik, Iceland. Design: Steinunn Sigurdardottir. Intern at Steinunn’s workshop. Follow Steinunn on the production process of a project for Design March, an annual event for designers in Iceland. Planning of in-store events. STEiNUNN - Fashion label based in Reykjavik, Iceland. Design: Steinunn Sigurdardottir. Intern at Steinunn’s workshop. Follow Steinunn on the production process of a project for Design March, an annual event for designers in Iceland. Planning of in-store events.



Inditex

• Spain
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Oct 2011 - Jan 2015

  - Motivate and lead the sales team - Meet monthly targets - Train new employees - Handle complaints - Motivate and lead the sales team - Meet monthly targets - Train new employees - Handle complaints



Landsbankinn

• Iceland
• Banking
• 400 - 500 Employee

• Accounting Assistant

  • May 2014 - Aug 2014

  Summer employee at Landsbankinn. Record financial transactions on the program Microsoft Dynamics AX, records of purchases, sales, receipts and payments. Summer employee at Landsbankinn. Record financial transactions on the program Microsoft Dynamics AX, records of purchases, sales, receipts and payments.