Experience

EIHAB Human Services, Inc.

• United States
• Individual and Family Services
• 100 - 200 Employee

• Biller/Collections Administrator

  • Feb 2017 - Present

  Oversee organization and billing/posting, preparation of weekly reports, and patient/insurance collection at a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. Manage day-to-day supervision and processes of accounts receivable, process laboratory billing, and make weekly bank deposits. Resolve payer and customer service issues. Work closely with insurance companies, vendors, customers, regions, and management to provide excellent service and exceed company goals. • Improved collections, denials, appeals, and customer service processes • Increased revenue and cash flow by implementing updated coding and improved collection process. • Reduced aged accounts receivable as a result of profitability analysis and improved recovery methods. • Seamlessly integrated all patient files and records to new platform per HIPPA regulations Show less