Bernice Gabrielle Henson

Customer Success Specialist at Shell Shared Services (Asia) B.V.
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Contact Information
us****@****om
(386) 825-5501
Location
Marikina, National Capital Region, Philippines, PH

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Experience

    • Netherlands
    • Museums, Historical Sites, and Zoos
    • 200 - 300 Employee
    • Customer Success Specialist
      • Jan 2023 - Present

      B2B/B2C Commericial Operations supports our front-line teams and customers, focusing on customer service and ensuring operational excellence internally. B2B/B2C Commericial Operations supports our front-line teams and customers, focusing on customer service and ensuring operational excellence internally.

    • Advertising and Creatives Director
      • Jun 2021 - Oct 2021

      • Prepared and oversaw the advertising plans and creative process of the entire summit while coordinating closely with other committees • Managed a team of 12, and fostered a good working environment • Increased the official Facebook page’s likes by 2,000, exceeding the initial target by 33% • Prepared and oversaw the advertising plans and creative process of the entire summit while coordinating closely with other committees • Managed a team of 12, and fostered a good working environment • Increased the official Facebook page’s likes by 2,000, exceeding the initial target by 33%

    • Philippines
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Team Creatives Committee Head
      • Aug 2018 - May 2021

      • Oversaw, created, and delegated the publicity material requests of the other committees in the organization • Managed workshops that introduce and improve skills of members in applications such as Photoshop, Canva, and Premiere Pro • Oversaw, created, and delegated the publicity material requests of the other committees in the organization • Managed workshops that introduce and improve skills of members in applications such as Photoshop, Canva, and Premiere Pro

    • Austria
    • Education Administration Programs
    • 200 - 300 Employee
    • International Exchange Student
      • Mar 2020 - Jul 2020

      • Completed and excelled in the following courses: International Management, Risk Management, International Marketing, and Organizational Behavior • Completed and excelled in the following courses: International Management, Risk Management, International Marketing, and Organizational Behavior

Education

  • University of the Philippines Diliman
    Bachelor's degree, Economics
    2017 - 2023
  • Assumption Antipolo
    High School Diploma
    2013 - 2017

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