Bernice Gabrielle Henson
Customer Success Specialist at Shell Shared Services (Asia) B.V.- Claim this Profile
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Bio
Experience
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Shell Shared Services (Asia) B.V.
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Netherlands
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Museums, Historical Sites, and Zoos
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200 - 300 Employee
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Customer Success Specialist
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Jan 2023 - Present
B2B/B2C Commericial Operations supports our front-line teams and customers, focusing on customer service and ensuring operational excellence internally. B2B/B2C Commericial Operations supports our front-line teams and customers, focusing on customer service and ensuring operational excellence internally.
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National Economics Summit 2021
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Metro Manila
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Advertising and Creatives Director
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Jun 2021 - Oct 2021
• Prepared and oversaw the advertising plans and creative process of the entire summit while coordinating closely with other committees • Managed a team of 12, and fostered a good working environment • Increased the official Facebook page’s likes by 2,000, exceeding the initial target by 33% • Prepared and oversaw the advertising plans and creative process of the entire summit while coordinating closely with other committees • Managed a team of 12, and fostered a good working environment • Increased the official Facebook page’s likes by 2,000, exceeding the initial target by 33%
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UP Economics Society
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Philippines
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Civic and Social Organizations
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1 - 100 Employee
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Team Creatives Committee Head
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Aug 2018 - May 2021
• Oversaw, created, and delegated the publicity material requests of the other committees in the organization • Managed workshops that introduce and improve skills of members in applications such as Photoshop, Canva, and Premiere Pro • Oversaw, created, and delegated the publicity material requests of the other committees in the organization • Managed workshops that introduce and improve skills of members in applications such as Photoshop, Canva, and Premiere Pro
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MCI | The Entrepreneurial School®
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Austria
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Education Administration Programs
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200 - 300 Employee
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International Exchange Student
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Mar 2020 - Jul 2020
• Completed and excelled in the following courses: International Management, Risk Management, International Marketing, and Organizational Behavior • Completed and excelled in the following courses: International Management, Risk Management, International Marketing, and Organizational Behavior
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Education
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University of the Philippines Diliman
Bachelor's degree, Economics -
Assumption Antipolo
High School Diploma