Experience

LW Consulting, Inc.

• United States
• Business Consulting and Services
• 1 - 100 Employee

• President & CEO

  • Jan 2022 - Present



LW Consulting, Inc.

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Chief Operating Officer

  • Sep 2015 - Dec 2020

  Connecting all that is new in reimbursement and compliance with the deep traditions of excellent in customer service. For example, we are excited about payment reform and our knowledge and services can help you hurdle the obstacles in your path - whether they be quality measurement; patient satisfaction, getting the right data into and out of your EMR. Auditing is undergoing a transformation. We are on top of it. Are you getting full credit on your quality metrics? Is your ACO revenue what it should be? We can give you the answers. We serve the spectrum of providers in the healthcare industry including hospital and physician services, post acute care, and all types of senior living. Because we are personally connected with so many people we have been very effective in finding top notch interim managers including Executive Directors, CFOs, Nursing Home Administrators, DONs, ADONs, Billing Professionals, RNACs and more. Show less



Network for Regional Healthcare Improvement (NRHI)

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Project Manager

  • Jun 2014 - Sep 2015

  My responsibilities included working with regional healthcare collaboratives across the country to identify best practices in cost and quality transparency for users including consumers; providers; purchasers; payers; and policy-makers. We drove innovation through a series of grant funded initiatives. Over the course of the project, we developed a reasonably detailed action plan for implementation of recommendations to reach 50% of the population by 2020. It is very cool. My responsibilities included working with regional healthcare collaboratives across the country to identify best practices in cost and quality transparency for users including consumers; providers; purchasers; payers; and policy-makers. We drove innovation through a series of grant funded initiatives. Over the course of the project, we developed a reasonably detailed action plan for implementation of recommendations to reach 50% of the population by 2020. It is very cool.



Kohler HealthCare Consulting, Inc.

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Vice President

  • Jan 2012 - Mar 2014

  Kohler HealthCare Consulting is a boutique consulting firm serving hospitals, attorneys, and physician practices in the areas of revenue cycle, chargemaster, coding audits, due diligence, compliance and strategy. I sold business, managed engagements and promoted the Kohler HealthCare Consulting brand through speaking at various professional organization meetings regionally and nationally. Kohler HealthCare Consulting is a boutique consulting firm serving hospitals, attorneys, and physician practices in the areas of revenue cycle, chargemaster, coding audits, due diligence, compliance and strategy. I sold business, managed engagements and promoted the Kohler HealthCare Consulting brand through speaking at various professional organization meetings regionally and nationally.



Maxim Health Information Services

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Director, Clinical Documentation Improvement Sales

  • May 2012 - Jan 2013

  Maxim Health Information Services (MHIS) provides HIM staffing services to nationwide. MHIS is a subsidiary of Maxim Healthcare Services, one of the largest privately held healthcare staffing companies. I was recruited to MHIS by a former HP3 colleague to directs sales and supporting business development activities for clinical documentation services. MHIS, in a realignment of operations, decided to close this consulting division and refocus on the core staffing business. Maxim Health Information Services (MHIS) provides HIM staffing services to nationwide. MHIS is a subsidiary of Maxim Healthcare Services, one of the largest privately held healthcare staffing companies. I was recruited to MHIS by a former HP3 colleague to directs sales and supporting business development activities for clinical documentation services. MHIS, in a realignment of operations, decided to close this consulting division and refocus on the core staffing business.



R1 RCM

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Director

  • Jul 2009 - Jun 2010

  AH is a leading provider of revenue management services. AH became a public company (NYSE: AH) in May, 2010. I was recruited to AH by a former HP3/NCI physician colleague to direct the clinical documentation team including sales and operations. I recruited a team; developed training curriculum for hospital clients, led business development and consulting delivery. I left this position due to health reasons that are now resolved. AH is a leading provider of revenue management services. AH became a public company (NYSE: AH) in May, 2010. I was recruited to AH by a former HP3/NCI physician colleague to direct the clinical documentation team including sales and operations. I recruited a team; developed training curriculum for hospital clients, led business development and consulting delivery. I left this position due to health reasons that are now resolved.



Navigant

• United States
• Business Consulting and Services
• 700 & Above Employee

• Director

  • May 2005 - Jun 2009

  NCI is a public company (NYSE: NCI) that purchased HP3, a private clinical documentation improvement organization. I joined Navigant in that transition. The time period noted represents the time in both companies. I was recruited to HP3 as Marketing Director and was rapidly promoted to VP and then to EVP. As EVP, I assumed business development, strategic and operational responsibilities, positioning HP3 for purchase by NCI and then supported the integration of HP3 within NCI as a Director and continuing with primary business development responsibilities for CDI and coding services for Navigant. For both Navigant and HP3, I delivered $6+ million in sales out of total business unit sales of $20+ million. For remaining $14+ million, I was frequently involved in pricing development and proposal review. At HP3, my responsibilities changed according to changing organization needs. I took on responsibility for delivery of consulting services in the South and Midwest regions, oversaw operational functions including employee scheduling, marketing and product development, and managed engagements. During this period, I spoke at numerous national and regional industry forums on clinical documentation improvement, Medicare reimbursement, Present On Admission (POA), Recovery Audit Contractor (RAC) program and quality indicators. Show less



Computer Horizons

• IT Services and IT Consulting
• 1 - 100 Employee

• Director

  • Jan 2000 - May 2004

  CHC (formerly NASDAQ: CHRZ) acquired the healthcare provider practice from ZAC, a private partnership. I went to CHC as part of the acquisition. I was a key participant in growing and packaging the provider practice at ZAC for sale to CHC. The time period represents the time with both companies. I was responsible for business development, marketing, project management and selected operational functions. I implemented lead tracking and prospecting processes resulting in $5+ million in new sales within one year. Grew HIPAA compliance service line from zero clients to over 300 clients in three years. I sold and led a complex compliance engagement to the Board of Directors of a leading health plan and provider organization. The engagement required facilitation of agreement and adoption of a new Code of Conduct by unions, management, for profit, and not for profit entities and subsidiaries. Show less



Collaboratons In Healthcare a Sabratek Company

• Skoke, IL

• Chief Operating Officer & VP, Consulting

  • 1998 - Oct 1999

  CiH was a healthcare start-up company founded with initial funding from Sabratek Corporation (formerly NASDAQ: SBTK). I was recruited to CiH by former APM colleagues. I was promoted from VP to COO and VP, Consulting. I directed the overall operations of the company including delivery of consulting services, marketing, lead tracking, product development, human resources, finance, legal, and daily operations. I led an early, successful disease management project for CHF patients at Group Health Cooperative, Puget Sound using electronic devices linked to the internet to support case managers in improving patient outcomes. Quality of life was measured using the Short Form 36 Health Status Questionnaire (SF-36). Show less



CSC

• United States
• Information Technology & Services
• 700 & Above Employee

• Senior Consultant

  • 1996 - 1998

  APM was a private healthcare consulting firm that was acquired by CSC (NYSE: CSC). I was a team leader on supply chain and process improvement engagements for hospitals and health systems. Other engagements I worked on included revenue cycle, operations improvement, and strategic planning. In a process improvement engagement, the team identified $100+ million cost savings and significant quality and service improvements. In a supply chain engagement, the team identified savings potential of $7.5 million in procurement options. My consulting work awarded “best demonstrated practice” and was selected for inclusion in firm’s intellectual capital database. Show less



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Consultant

  • 1994 - 1995

  When I worked at this firm, the name was Deloitte & Touche. I was a member of a national work group charged with the development of information technology resources to support Business Process Reengineering. I worked on engagements that included strategic planning, acquisition due diligence and Graduate Medical Education (GME). My team identified $50 million in potential recurring cost reductions and strategies to improve service and quality for a large health system. When I worked at this firm, the name was Deloitte & Touche. I was a member of a national work group charged with the development of information technology resources to support Business Process Reengineering. I worked on engagements that included strategic planning, acquisition due diligence and Graduate Medical Education (GME). My team identified $50 million in potential recurring cost reductions and strategies to improve service and quality for a large health system.



Independent Consultant

• New Zealand and Australia

• Independent Consultant

  • 1990 - 1993

  In 1990, I was invited to consult with TSI’s (my former company) Australian distributor and secured consulting engagements with an Australian consulting vendor and a New Zealand health system. I was a general session speaker at Australian national conference on DRG-based reimbursement. My work centered on selling and implementing TSI's cost accounting and product line management software for hospitals. I trained the internal country license holder's team to take over these functions. I also completed other consulting engagements, primarily in Information Technology for hospitals. Show less



Transition Systems, Inc.

• Greater Boston Area

• U.S. Marketing Manager, Country Manager, Australia and New Zealand

  • 1985 - 1990

  The time period includes time when I acted as a part time consultant while attending Harvard Business School on a full-time basis. I was hired as Marketing Analyst and was promoted to Project Manager, handling client training and software implementation, and was promoted again to Marketing Manager, Country Manager, Australia and New Zealand. TSI was a start-up healthcare software company that experienced significant growth leading to its purchase by Eclipsys Corp. I was the 8th employee. I managed the U.S. marketing and sales support team and VAR relationship with IBM including marketing and new product development plans. I was a project manager for the implementation of mainframe decision support systems in hospitals. I managed international business in Australia and New Zealand requiring frequent international travel. I acted as Corporate liaison to User Advisory Board. Show less