Experience

CloudHealth by VMware

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Senior Member Of Technical Staff

  • Aug 2022 - Present

  Release and Quality Engineer- Single US Release Manager supporting ~300 engineers- Vet every "classic" (non-microservice) change for quality requirements and hold devs/managers accountable for gaps- Ship and monitor every change to production, make sure it's tested thoroughly, and mitigate risk, know when to roll back and when to fix-forward based on impact, and when to escalate- Identify risky/difficult-to-test changes ahead of time and assemble relevant support staff and developers to plan release timeline and communicate risks to org and customers. - Monitor production-support channels and initiate incidents with manager on call and/or participate in every production incident, identifying root causes or pulling in appropriate teams to do so - and releasing fixes/reverts to production, and communicating impact to the rest of engineering and freezing releases where appropriate.- Improve quality and release processes to protect production from incidents- Continually monitor all repo master/main builds and resolve failures- Work with Quality, DevOps, and SecOps to implement and enforce release standards (reviews, checks, branch protection, establish code owners, security vulnerabilities, test coverage) - Troubleshoot and/or solve/triage Jenkins, Chef, Docker failures- Continually monitor and triage production errors, routing to teams or correlating with releases and rolling back where needed- Participate in SOC audits, providing evidence and explanations- Continually follow up with individual teams on issues to pursue resolution- Design, implement, and grow pull request templates to enforce code requirements and maintain github groups related to those requirement checks- Monitor all UI smoke tests that monitor health of prod and identify/triage/fix failures. On-call for this every business day in addition to normal rotation- Run onboarding sessions regarding release architecture and quality expectations for all new devs Show less

• Member Of Technical Staff

  • Apr 2017 - Present

  ^^^ Release and Quality Engineer ^^^

• Software Engineer

  • Oct 2016 - Apr 2017

  Full-stack web application design in Angular and Ruby on Rails.



Zipcar

• United States
• Consumer Services
• 300 - 400 Employee

• Software Engineer

  • Jan 2015 - Jun 2016

  - Developed One>Way web application using Ruby, Rails, Rspec, Javascript, and Jasmine. - Migrated existing Backbone.js front-end to Flight.js increasing Code Climate score by 2 grades - Performed cross-platform authorization work in Ruby, Rails, Rspec, Hanami, Groovy, Grails, and some Ember.js - Implemented CI improvements using Concourse and Docker - Developed a Ruby-Grape API for a flexible-reservation-centric iOS app - Developed a ticketing admin prototype linking tickets accessed via the Zendesk API and user/vehicle information to the legacy Zipcar admin system Show less