Experience

Hilton Miami Downtown

• United States
• Hospitality
• 1 - 100 Employee

• Rooms Controller

  • Apr 2022 - Present

  Miami-Fort Lauderdale Area



DoubleTree by Hilton Hotel Miami Airport & Convention Center

• United States
• Hospitality
• 1 - 100 Employee

• Night Auditor

  • Aug 2019 - Apr 2022

  Miami/Fort Lauderdale Area Verbal and written communication in English and Spanish. Responsible for overseeing the auditing, posting and balancing of daily financial transactions to support outstanding guest service and financial profitability. Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage. Ensure credit/debit card system reconciles to daily transaction lists. Schedule, assign daily work, inform and train team members. Monitor, observe and… Show more Verbal and written communication in English and Spanish. Responsible for overseeing the auditing, posting and balancing of daily financial transactions to support outstanding guest service and financial profitability. Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage. Ensure credit/debit card system reconciles to daily transaction lists. Schedule, assign daily work, inform and train team members. Monitor, observe and assist in evaluating team member performance. Check In/Out guests, answer phones and take reservations (if needed). Respond to guest complaints, requests and emergencies. Process invoices, post payments to vendors. Assist with inventory check. Reconcile accounts. Balance the cash drawer and log receipts. Investigate and resolve out-of-balance accounts. Keep accurate financial records and ledgers. Help prepare for forecasts. Close daily operations. Report all situations occurred during shift. Show less



Lyft

• United States
• Ground Passenger Transportation
• 700 & Above Employee

• Driver Partner (5.00* rating)

  • Feb 2018 - Aug 2019

  Miami/Fort Lauderdale Area Verbal and written communication in English and Spanish. Safe Transportation of passengers. Customer Service & Touristic Guide knowledge. Strong Driving capabilities. Traffic and Safety management.



Goya Foods

• Food Production
• 700 & Above Employee

• Traffic & Logistics Clerk

  • Jun 2017 - Jan 2018

  Prince George, Virginia Oral and written communication in English and Spanish. Data entry for shipping and receiving. Warehouse Management Software (WMS). Examine contents and compared with records to verify accuracy of shipping and returns. Prepare documents, such of work orders, bills of lading, and shipping orders to route merchandise. Invoicing and Billing. Verify and maintain records on incoming and outgoing shipments. Prepare items for shipment. Assembling, addressing, stamping, and shipping merchandise or… Show more Oral and written communication in English and Spanish. Data entry for shipping and receiving. Warehouse Management Software (WMS). Examine contents and compared with records to verify accuracy of shipping and returns. Prepare documents, such of work orders, bills of lading, and shipping orders to route merchandise. Invoicing and Billing. Verify and maintain records on incoming and outgoing shipments. Prepare items for shipment. Assembling, addressing, stamping, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products. Control of hours worked by drivers. Coordinate routes for pick-up and delivery of goods. Administrative and accounting activities. Office duties. Input orders on freight forwarders and delivery companies’ websites. Show less



Strosnider Chevrolet Inc.

• Automotive Sales Consultant

  • Mar 2017 - May 2017

  Hopewell, Virginia Oral and written communication in English and Spanish. Satisfy the transportation needs of vehicle purchasers. Approaches, greets, and offer assistance or direction to any customer. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses. Explain fully product performance, application, and benefits to prospects. Describe all optional equipment available for customer purchase. Offer test drives to all prospects. Follow dealership procedure to obtain… Show more Oral and written communication in English and Spanish. Satisfy the transportation needs of vehicle purchasers. Approaches, greets, and offer assistance or direction to any customer. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses. Explain fully product performance, application, and benefits to prospects. Describe all optional equipment available for customer purchase. Offer test drives to all prospects. Follow dealership procedure to obtain proper identification from customer prior to test drive. Utilize dealership sales control and follow-up system. Exhibit high level of commitment to customer satisfaction. Know and understand the federal, state, and local laws which govern retail automobile sales. Keep abreast of new products, features, accessories, etc., and their benefits to customers. Know and understand equity and values, able to explain depreciation to the customer. Turn closed deals to finance and insurance manager, along with properly completed paperwork. Write complete sales orders and process paperwork in accordance with established dealership policies. Prepare sold vehicles for customer delivery prior to customer arrival. Deliver vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork. . Administrative and accounting activities. Office duties. Show less



Crossroads Automotive Group Inc.

• United States
• Automotive
• 100 - 200 Employee

• Automotive Sales Consultant

  • Sep 2016 - Mar 2017

  Prince George, Virginia Oral and written communication in English and Spanish. Satisfy the transportation needs of vehicle purchasers. Approaches, greets, and offer assistance or direction to any customer. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses. Explain fully product performance, application, and benefits to prospects. Describe all optional equipment available for customer purchase. Offer test drives to all prospects. Follow dealership procedure to obtain… Show more Oral and written communication in English and Spanish. Satisfy the transportation needs of vehicle purchasers. Approaches, greets, and offer assistance or direction to any customer. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses. Explain fully product performance, application, and benefits to prospects. Describe all optional equipment available for customer purchase. Offer test drives to all prospects. Follow dealership procedure to obtain proper identification from customer prior to test drive. Utilize dealership sales control and follow-up system. Exhibit high level of commitment to customer satisfaction. Know and understand the federal, state, and local laws which govern retail automobile sales. Keep abreast of new products, features, accessories, etc., and their benefits to customers. Know and understand equity and values, able to explain depreciation to the customer. Turn closed deals to finance and insurance manager, along with properly completed paperwork. Write complete sales orders and process paperwork in accordance with established dealership policies. Prepare sold vehicles for customer delivery prior to customer arrival. Deliver vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork. . Administrative and accounting activities. Office duties. Show less



Gerald O. Plasencia

• Certified Public Accountant

  • Jun 2011 - Aug 2016

  Venezuela Independent accountancy practice to the order of natural and legal persons to elaborate Financial Statements, Auditing, Assurance Engagement, Taxes, Consultancy, Analysis and Advisory in Accounting and Financial fields, among other activities according to the customer request. Ensure clients comply with all the laws and regulations regarding finances. Tax legislations, due administrative processes, review changes on any requirement by authorities, constant academic updates onto Venezuelan… Show more Independent accountancy practice to the order of natural and legal persons to elaborate Financial Statements, Auditing, Assurance Engagement, Taxes, Consultancy, Analysis and Advisory in Accounting and Financial fields, among other activities according to the customer request. Ensure clients comply with all the laws and regulations regarding finances. Tax legislations, due administrative processes, review changes on any requirement by authorities, constant academic updates onto Venezuelan Accountants Board. Verification of companies' and company owners' legal existence by requesting certification onto business authorities. Verification of customers income by requesting bank statements, property documents, bills, invoices; and review of expenses. Show less



Diario La Costa, C.A.

• Accounting Manager

  • Oct 2011 - Jul 2016

  Puerto Cabello, Venezuela Oral and written communication in English and Spanish. Payroll. Human Resources. Credit and collection duties. Customer’s data collection, analysis and review. Bank reconciliations. Line of credit review. Management of Key Accounts. Risk Analysis. Preparation of PROFORMA invoices. Preparation of daily, weekly and/or monthly collection and invoicing reports as required. Confirmation of payments. Authorize payments to suppliers. Ensure integral customer service. Budget management. Acknowledge of… Show more Oral and written communication in English and Spanish. Payroll. Human Resources. Credit and collection duties. Customer’s data collection, analysis and review. Bank reconciliations. Line of credit review. Management of Key Accounts. Risk Analysis. Preparation of PROFORMA invoices. Preparation of daily, weekly and/or monthly collection and invoicing reports as required. Confirmation of payments. Authorize payments to suppliers. Ensure integral customer service. Budget management. Acknowledge of financial information for decision-making. Preparation and presentation of scoreboards. Staff management. Proposal of preventive and corrective actions. Due compliance with all the laws and regulations both nationally and internationally. Analyze, review, approve or decline all the bank transactions made in the company accounts. Analyze, review all the invoices and bill. Verification of customer’s data and privacy agreements. Risk management. Access to classified information regarding customers, providers, legal and bank statements for decision making. Verification of customers' and providers' data. Review of customers' and providers' profiles. Confirmation of payments. Account payable. Account Receivable. Interaction with external Accountants and Auditors. Show less