Erica Garcia, SHRM-SCP

Senior Human Resources Business Partner at Custom Culinary
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Contact Information
us****@****om
(386) 825-5501
Location
Elmwood Park, Illinois, United States, US

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Experience

    • United States
    • Food and Beverage Manufacturing
    • 100 - 200 Employee
    • Senior Human Resources Business Partner
      • Apr 2021 - Present

      Lombard, Illinois, United States • Serve as head of Human Resources for Custom Culinary®, supporting office-based employees and two food manufacturing plants located in Illinois and Ohio, in addition to 8 global functional leaders for Griffith Foods Worldwide. • Oversee all Human Resources activities at both the routine and strategic level for Custom Culinary, including Annual Planning, Compensation, Employee Relations, Talent Management and Development, Succession Planning, Performance Management, Compensation and… Show more • Serve as head of Human Resources for Custom Culinary®, supporting office-based employees and two food manufacturing plants located in Illinois and Ohio, in addition to 8 global functional leaders for Griffith Foods Worldwide. • Oversee all Human Resources activities at both the routine and strategic level for Custom Culinary, including Annual Planning, Compensation, Employee Relations, Talent Management and Development, Succession Planning, Performance Management, Compensation and Recruiting activities. • Member of the North American HR team, working closely with global HR resources to develop and deploy HR programs and initiatives across the company, partnering with business leaders to deliver business results through HR best practices and process management. • Responsible for creating effective team dynamic and exceptional HR service, by managing, coaching and developing team of HR Business Partner, HR Coordinator and HR Assistant. • Act as a strong player-coach to Custom Culinary® President and leadership team by providing strategic business partnership, guidance and direction, while directing and participating in the execution of day-to-day HR activities through and with the local HR team. • Oversee and advise on workforce strategy in manufacturing plants, including recruiting and retention, compensation elements, and incentives; in first six months implemented a wage increase for hourly plant workers, a revised Referral Bonus program, and a Saturday Attendance Bonus program to encourage completion of tough-to-fill shifts at the plant. • Lead the employee relations for two plant facilities as well as corporate employees; interpret personnel rules and regulations for managers and employees and work toward resolution; receive and address employee complaints and professional issues, and advise leaders in such cases. Show less

    • United States
    • Alternative Medicine
    • 700 & Above Employee
    • Director, Human Resources
      • Oct 2019 - Jul 2020

      Chicago, Illinois One of the largest vertically-integrated multi-state cannabis operators in the U.S. with over 1500 employees in 9 states. • Served as key member of the Cresco HR Leadership team, reporting directly to the Chief People Officer, with four direct reports. As a team, we worked continuously to re-develop or build new, more sophisticated policies, SOPs, programs and standards for HR and the business as it relates to human capital. • Acted as the lead HR business partner to leadership… Show more One of the largest vertically-integrated multi-state cannabis operators in the U.S. with over 1500 employees in 9 states. • Served as key member of the Cresco HR Leadership team, reporting directly to the Chief People Officer, with four direct reports. As a team, we worked continuously to re-develop or build new, more sophisticated policies, SOPs, programs and standards for HR and the business as it relates to human capital. • Acted as the lead HR business partner to leadership for the national Retail business; provided guidance and counsel to Retail senior management and front-line management on all people-related initiatives and concerns. • Completed and executed company-wide compensation analysis and adjustment to level-set workforce, resulting in higher engagement and retention. • In partnership with Senior Leadership and public health consultants, swiftly developed program to support and guide management and employees during COVID-19 pandemic; created and managed a program (“Cresco Cares”) to provide additional paid time off for COVID-related situations, guided HR team members on interpreting and implementing new programs, and worked closely with management to respond to rapidly changing business needs (cleaning and safety procedures, scheduling procedures, health screenings, protocol for positive cases, etc.). • Coached management on employee relations matters, effective communication and coaching skills, employee performance management and risk management; constructed framework for front-line leader training program for launch in late 2020. • With HR Leadership team, worked to establish and drive effective performance management, compensation, and promotion cycles across business; continuously worked to train and coach management on how to hold employees accountable to high standards of performance. • Partnered closely with leadership and employment counsel during union org drives, providing support and guidance to business leaders and employees. Show less

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Director of Human Resources
      • Oct 2016 - Sep 2019

      Chicago, Illinois Key contributor and implementer of strategic human capital programs supporting Marketing and Growth functions. Reporting directly to the Vice President of Human Resources, provide HR support and guidance to 200 employees and 10+ executives across Marketing (Brand, Field, Trade, Experiential, National Accounts) and Growth (Innovation, Consumer Insights, Business Intelligence, Commercial Insights, Process & Portfolio Management). • Main point of contact and counsel for business leaders… Show more Key contributor and implementer of strategic human capital programs supporting Marketing and Growth functions. Reporting directly to the Vice President of Human Resources, provide HR support and guidance to 200 employees and 10+ executives across Marketing (Brand, Field, Trade, Experiential, National Accounts) and Growth (Innovation, Consumer Insights, Business Intelligence, Commercial Insights, Process & Portfolio Management). • Main point of contact and counsel for business leaders including Chief Growth Officer, SVP of Marketing and various Vice Presidents across Marketing and Growth functions, ensuring effective support for these leaders by understanding strategic priorities, business imperatives, and speaking the language of the business. • Interfaced directly with Leadership teams to play an integral role in evaluating talent, performance, organizational structures and compensation; responsible for recommendations on organizational structures and talent development to drive engagement and productivity across client groups. • Drove career and development planning in partnership with management, resulting in 40% increase in formal, actionable Individual Development Plans across client groups. • Significant Employee Relations responsibilities; performed multiple formal investigations and continuously provided guidance and counsel in collaboration with Legal that resulted in lower risk and mutually beneficial outcomes for employee and company. Show less

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Director, Human Resources
      • Dec 2015 - Oct 2016

      Rosemont, Illinois Supported and drove comprehensive HR strategy throughout the holdings company in partnership with Reyes Holdings Senior Leadership and HR Senior Leadership. Reported directly to the Senior Vice President of Human Resources, supporting upwards of 300 employees in IL and WI, and multiple executives across Enterprise (Global) IT, Human Resources, Finance, Legal, Tax & Audit, and the Office of the Family (support for the Owners). • Directly provided HR business partner support and trusted… Show more Supported and drove comprehensive HR strategy throughout the holdings company in partnership with Reyes Holdings Senior Leadership and HR Senior Leadership. Reported directly to the Senior Vice President of Human Resources, supporting upwards of 300 employees in IL and WI, and multiple executives across Enterprise (Global) IT, Human Resources, Finance, Legal, Tax & Audit, and the Office of the Family (support for the Owners). • Directly provided HR business partner support and trusted guidance to Chief Information Officer, Chief Financial Officer, Head of the Office of the Family, General Counsel, as well as multiple functional VPs and line managers, ensuring the building of strong teams and providing support allowing managers the space to do their primary roles. • Led comprehensive performance management process, including performance appraisals, talent reviews, 9 box/succession planning calibrations and development planning, to identify, develop and retain talent and drive a culture of continuous development; identified and placed successors for three high-level, critical roles in less than one year. • Provided advice and guidance to employees and leadership on the effective execution of people processes including workforce planning, talent management, employee/labor relations, recruiting and retention.

    • Human Resources Manager, Enterprise IT
      • Jan 2014 - Dec 2015

      Rosemont, IL Supported and drove comprehensive HR strategy throughout Enterprise IT organization (five separate business units) in partnership with IT Senior Leadership and HR Senior Leadership. Reported directly to the CHRO, supporting 250 employees in Illinois, Wisconsin, the UK, Australia, and France; drove comprehensive HR strategy throughout Enterprise IT organization (five separate business units) in partnership with Chief Information Officer and Vice Presidents of Technology for each of the four… Show more Supported and drove comprehensive HR strategy throughout Enterprise IT organization (five separate business units) in partnership with IT Senior Leadership and HR Senior Leadership. Reported directly to the CHRO, supporting 250 employees in Illinois, Wisconsin, the UK, Australia, and France; drove comprehensive HR strategy throughout Enterprise IT organization (five separate business units) in partnership with Chief Information Officer and Vice Presidents of Technology for each of the four business units (Martin Brower, Reinhart Foodservice, Great Lakes Coca-Cola and Reyes Beverage Group). • Championed and drove key HR programs in partnership with the CIO, including employee performance management, compensation and benefits, employee engagement, employee recognition and retention, to build employee engagement and strong teams. • Managed the investigation and resolution of variety of employee relations issues, including matters related to policy issues, grievances, performance concerns; provided management guidance on disciplinary actions, and coordinated performance improvement plans to close gaps.

    • Human Resources Coordinator
      • Dec 2010 - Jan 2014

      Rosemont, Illinois

    • Investment Management
    • 1 - 100 Employee
    • Human Resources Associate
      • Aug 2005 - Nov 2010

      Rosemont, Illinois

Education

  • University of Wisconsin-Madison
    Bachelor of Science, Consumer Science

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