Experience

Qstream

• United States
• E-Learning Providers
• 1 - 100 Employee

• Client Services Manager

  • Jan 2021 - Present

  Dublin City, County Dublin, Ireland

• Professional Services Team Lead at Qstream

  • May 2017 - Jan 2021

  Dublin, Ireland Combining mobile, science and data analytics in one powerfully simple enterprise solution, Qstream helps top brands measure and manage sales capabilities at scale. The platform’s analytics engine continuously synthesizes millions of data points from responses to brief scenario-based challenges into sales fluency heat maps and coaching actions that give sales leaders greater confidence in their team’s ability to win. Delivered from the cloud to any mobile device, Qstream is easy to use and… Show more Combining mobile, science and data analytics in one powerfully simple enterprise solution, Qstream helps top brands measure and manage sales capabilities at scale. The platform’s analytics engine continuously synthesizes millions of data points from responses to brief scenario-based challenges into sales fluency heat maps and coaching actions that give sales leaders greater confidence in their team’s ability to win. Delivered from the cloud to any mobile device, Qstream is easy to use and deploy. Winner of several product innovation awards, today we’re successfully helping high-growth sales teams: • Drive sales transformation • Accelerate new hire onboarding • Align core product and brand messaging • Manage competitive threats • Enable continuous sales, field service and channel support

• Customer Success Manager

  • Sep 2016 - Apr 2017

  County Dublin, Ireland Client advisor, partnering with clients to assist with understanding Qstream capabilities & applications, strategic planning, maximizing usage & business impact, and showcasing value.

• Senior Client Services Consultant

  • Nov 2014 - Aug 2016

  Dublin



CityLearning

• Ireland
• E-Learning Providers
• 1 - 100 Employee

• Production Manager

  • Jun 2006 - Nov 2014



WBT Systems

• United States
• E-learning
• 1 - 100 Employee

• Solutions Architect

  • Sep 2004 - Jun 2006



CityLearning

• Ireland
• E-Learning Providers
• 1 - 100 Employee

• Technical Manager

  • Aug 2001 - Sep 2004

  Dublin



Technical Writer

• HSE Multimedia Training

  • Sep 2000 - Aug 2001

  Dublin



Kilpatrick Farm

• Manager

  • Jul 1992 - Aug 2000