Mia Kanazawa
Sales Operation Analyst at UXPin- Claim this Profile
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English Native or bilingual proficiency
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Japanese Native or bilingual proficiency
Topline Score
Bio
Marika Peláez
Mia is a commendable customer service specialist and event organizer. She is a proactive and dynamic coordinator who is able to think on her feet when an issue arises. Mia is able to practice formal professionalism while maintaining a fun and friendly attitude. She goes above and beyond to help clients, members and her colleagues. It was a great experience to work with her!
Marika Peláez
Mia is a commendable customer service specialist and event organizer. She is a proactive and dynamic coordinator who is able to think on her feet when an issue arises. Mia is able to practice formal professionalism while maintaining a fun and friendly attitude. She goes above and beyond to help clients, members and her colleagues. It was a great experience to work with her!
Marika Peláez
Mia is a commendable customer service specialist and event organizer. She is a proactive and dynamic coordinator who is able to think on her feet when an issue arises. Mia is able to practice formal professionalism while maintaining a fun and friendly attitude. She goes above and beyond to help clients, members and her colleagues. It was a great experience to work with her!
Marika Peláez
Mia is a commendable customer service specialist and event organizer. She is a proactive and dynamic coordinator who is able to think on her feet when an issue arises. Mia is able to practice formal professionalism while maintaining a fun and friendly attitude. She goes above and beyond to help clients, members and her colleagues. It was a great experience to work with her!
Experience
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UXPin
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Poland
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IT Services and IT Consulting
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1 - 100 Employee
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Sales Operation Analyst
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Apr 2022 - Present
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Sales Development (APAC)
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Jul 2020 - Present
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Tokyo American Club
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Japan
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Hospitality
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100 - 200 Employee
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Program Coordinator
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Jun 2018 - Jun 2020
Tasks include processing and creating payment memos to instructors, creating budgets for fiscal year, creating PL reports for all new events and programs, interview candidates for annual summer camp program Managed a total of 30 instructors for both Group Fitness and Youth Recreation Programs. Other tasks include processing and creating payment memos, interviewing candidates and staffing for programs, drafting contracts, corresponding to any email inquiries (both external and internal), creating PL for events, budgets for fiscal year Helped develop the Group Fitness and Youth Recreation Programs through the introduction of new classes and improvement to other ongoing classes to enhance member experience and increase Club revenue. Show less
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Recreation Program Administrator/Concierge
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Oct 2017 - Jun 2018
Tasks include administrative work such as answering phone calls and emails in both English and Japanese, updating usage reports and the internal calendar, filing paperwork such as class attendance sheets and doctors notes in the right file.Act as a liaison between the Recreation Programs Department and club members, as well as the sales person/promoter of the department to attract members to join our program classes and events.
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Student Consultant
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Sep 2016 - Dec 2016
3 month consulting course through the University to work with a group of fellow students to provide consulting services to Loma Linda University Children’s Hospital. Tasks included marketing research and designing an outline for an art journaling program for the Children staying at the hospital. Took a leadership role within the team and coordinated research efforts and communication with Loma Linda contacts 3 month consulting course through the University to work with a group of fellow students to provide consulting services to Loma Linda University Children’s Hospital. Tasks included marketing research and designing an outline for an art journaling program for the Children staying at the hospital. Took a leadership role within the team and coordinated research efforts and communication with Loma Linda contacts
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Redlands Conservancy
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United States
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Software Development
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1 - 100 Employee
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Summer Internship
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Jun 2016 - Aug 2016
Internship at a local non profit organization that works to preserve and protect Redland's historical aspects and open spaces. Tasks include back up assistance in membership, liaison between the University's Service Learning Center and the Organization and helping create/do research for a land conservation workshop. Internship at a local non profit organization that works to preserve and protect Redland's historical aspects and open spaces. Tasks include back up assistance in membership, liaison between the University's Service Learning Center and the Organization and helping create/do research for a land conservation workshop.
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Tokyo American Club
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Japan
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Hospitality
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100 - 200 Employee
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Summer Camp Counselor
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Jul 2015 - Aug 2015
- Handled issues with confused or frustrated parents while maintaining camp values. - Took on other tasks such as photo copying, preparing crafts, and looking for songs suitable for the camp’s theme. - Gave children a memorable summer - Handled issues with confused or frustrated parents while maintaining camp values. - Took on other tasks such as photo copying, preparing crafts, and looking for songs suitable for the camp’s theme. - Gave children a memorable summer
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International School of the Sacred Heart
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Japan
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Education Administration Programs
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1 - 100 Employee
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Japanese Tutor
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May 2013 - Jul 2013
Taught a 5 year old one on one Japanese for 2 months Taught a 5 year old one on one Japanese for 2 months
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Education
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University of Redlands
Bachelor of Science (B.S.), Environmental Policy and Management -
International School of the Sacred Heart
8th-12th