Office Administrator

• Aug 2019 - Present

Business Operations Coordinator

• Aug 2019 - Present

Office Administrator

• Mar 2017 - Aug 2019

Groups and Events Coordinator

• Feb 2013 - Dec 2017

Manage in-bound bookings and conference bookings. The consultant is responsible for the entire booking from taking the brief through to generating a quote and managing all aspects of the booking/itinerary; venue selection, tour operators, guides, local suppliers, accommodation, conference requirements, transfers, flights, team building, speakers, décor etc.

Credit Controller

• Mar 2011 - Jan 2013

• Client Administration• Client Relationship management• Revenue management• Reconciling debtors accounts• Credit control• Reconciling client credit and statements• Handling debtors queries• Daily allocation of cash receipts• General back office support• Weekly reviewing of age analysis• Debtors book target % driven

Invoice Supervisor

• Oct 2009 - Feb 2011

Manage the process of receiving, invoicing and sending out reports to the clients. Keep statistics on the amount of invoices done per in a month. Compile travel reports for clients on a monthly basis. Training of new invoice clerks. Update and maintain processes and procedures for all clients. Open new debtors’ accounts. Recommend changes in procedures to Financial Manager. Measuring of invoice clerk productivity and efficiency. Manage the process of receiving, invoicing and sending out reports to the clients. Keep statistics on the amount of invoices done per in a month. Compile travel reports for clients on a monthly basis. Training of new invoice clerks. Update and maintain processes and procedures for all clients. Open new debtors’ accounts. Recommend changes in procedures to Financial Manager. Measuring of invoice clerk productivity and efficiency.