Experience

Moses Lake Industries

• United States
• Semiconductors
• 100 - 200 Employee

• Quality Assurance Data Analyst

  • Jan 2022 - Present

  Cross-trained in multiple roles including Purchase and Raw Material Specification Specialist, Document Control Specialist, and Certificate of Analysis Specialist in addition to primary role as Data Analyst in the Statistical Process Control department. Utilized Excel and VBA to create and update daily and weekly metrics resulting in cost savings of over $2,700 for the Quality Assurance Team. Analyzed data and generated weekly, monthly and quarterly reports for internal and external customers to deliver data-driven solutions Show less



Veterinary Surgical Center of Portland

• United States
• Veterinary
• 1 - 100 Employee

• Reception Manager

  • Sep 2020 - Jan 2022

  Researched and implemented protocols to take company paperless Created and updated training materials and protocols for new employees Facilitated collaborative environment for new and existing employees Researched and implemented protocols to take company paperless Created and updated training materials and protocols for new employees Facilitated collaborative environment for new and existing employees



Bethany Family Pet Clinic

• United States
• Veterinary Services
• 1 - 100 Employee

• Client Care Representative

  • Jun 2019 - Sep 2020

  Collaborated with team of 4 to implement new Fear Free techniques to improve patient care and client satisfaction Established new organizational systems for inventory management Collaborated with team of 4 to implement new Fear Free techniques to improve patient care and client satisfaction Established new organizational systems for inventory management



Fairhaven Veterinary Hospital

• Bellingham, Washington, United States

• Reception Manager

  • Feb 2017 - May 2019

  Designed, implemented and oversaw deployment of successful loyalty program Increased social media presence and social media traffic with interesting and informative content. Designed, implemented and oversaw deployment of successful loyalty program Increased social media presence and social media traffic with interesting and informative content.



Columbia River Veterinary Specialists

• United States
• Veterinary
• 1 - 100 Employee

• Client Care Representative

  • Jan 2016 - Nov 2016

  Referral Coordinator | Overnight Veterinary Receptionist Bridged the gap between clients and medical staff to provide top notch customer service and excellent patient care Referral Coordinator | Overnight Veterinary Receptionist Bridged the gap between clients and medical staff to provide top notch customer service and excellent patient care