IT Analyst

• Dec 2020 - Present

Student

• Aug 2019 - Dec 2020

IT Infrastructure Coordinator

• Mar 2013 - Jun 2019

• Coordination of the area and staff of Information Technology, responsible for Infrastructure, Cloud Computing and Project Management;• Information security project management to implement security recommendations on network equipment, firewall, workstations and servers, raising the company’s level of data protection;• Project coordination to restructuring the IT infrastructure, providing high availability and quality for the use of internal resources such as video conferencing systems and legal requirements for bonded ports;• Architecture and administration of the company's Cloud Computing infrastructure for all projects using Amazon Web Services (AWS);• Project to migrate SAP ERP, BW and BO from AWS to SAP Hana Enterprise Cloud (HEC), upgrading SAP ERP 6 EHP 6 to EHP 7 on Sybase;• Project coordination to unify the two transport queues, reducing costs of 3 SAP servers;• Responsible for the Basis activities of pioneering project in Latin America to implement BPC 10.1 on Hana;• Management of SAP governance, ensuring the validation of implementation changes and defects through weekly CAB meetings and the use of requests management tools;• Coordination of the migration project from corporate email accounts to the Google Apps for Business platform, reducing license costs by 70%;• Coordination of infrastructure projects such as Videoconferencing, VoIP Latam, VPNs between AWS and SAP HEC and interconnection between offices, reducing travel and telephony costs;• Coordination of two projects for the construction of 02 Datacenters with DR in Cloud in the two ports of the company, meeting federal requirements for the bonded and non-bonded enclosures and guaranteeing 24x7 operation;• Deployment of ServiceNow in Portuguese and Spanish, to support the company's needs with the Shared Services Center.• Implementation of Service Desk Level 1 and Level 2, centralizing all requests with single point of contact and incident management.

Technical assistant | Hidrovias do Brasil

• Sep 2010 - Feb 2013

Technical assistant | Promon Engenharia e PromonLogicalis

• Sep 2010 - Feb 2013

Support Analyst | Promon Engenharia e PromonLogicalis

• Sep 2010 - Jun 2011