Michael Wheat

Field Tech & Safety Trainer at Charter Communications
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Contact Information
us****@****om
(386) 825-5501
Languages
  • Spanish Limited working proficiency

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Bio

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Credentials

  • Micosoft Office Specialist Access 2013
    Certiport - A Pearson VUE Business
    Apr, 2016
    - Nov, 2024
  • National Career Readiness Certificate
    ACT/NCDPI
    Apr, 2016
    - Nov, 2024
  • Microsoft Office Specialist Excel 2013
    Certiport - A Pearson VUE Business
    Jan, 2016
    - Nov, 2024
  • Microsoft Office Specialist PowerPoint 2013
    Certiport - A Pearson VUE Business
    Jan, 2015
    - Nov, 2024
  • Microsoft Office Specialist Word 2013
    Certiport - A Pearson VUE Business
    Jan, 2015
    - Nov, 2024
  • NC Alarm and Security Board
    NC Department of Public Safety
    Feb, 2019
    - Nov, 2024
  • A+
    CompTIA
    Nov, 2017
    - Nov, 2024

Experience

  • Charter Communications
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Field Tech & Safety Trainer
      • Mar 2023 - Present

    • Maintenance Tech III
      • Jun 2019 - Mar 2023

      Primary technician responsible for a HFC Network servicing over 75k active residential and commercial subscribers. The network also has over 3k miles of fiber optic cable and over 2k miles of coaxial cable. I have also traveled the nation working natural disaster recovery efforts most notably the recovery from Hurricane Ida in southern Louisiana. Assisted in the troubleshooting and installation of multiple 5G small cell mobile sites.

    • Field Technician IV
      • Jan 2018 - Jun 2019

      Provided “white glove service” to subscribers. Along with this assisted in the troubleshooting of the fiber deployment to enterprise customers most notably hospitals and cell towers.

  • Carolinas HealthCare System
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • EVS Tech
      • Feb 2017 - Jan 2018

Education

  • Cleveland Community College
    Mission Critical Operations - Information Technology
    2016 - 2018
  • Cleveland Community College
    Certificate in Foundations of Mission Critical Operations - Operations Technology
    2016 - 2016
  • Cleveland Community College
    Certificate in Foundations of Mission Critical Operations - Information Technology
    2016 - 2016
  • Cleveland Community College
    Certificate in IT Foundations
    2015 - 2016
  • Shelby High School
    2012 - 2016

Community

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