Experience

BookNook 📚

• United States
• E-Learning Providers
• 100 - 200 Employee

• International Educator

  • Mar 2019 - Present



VIPKid

• United States
• E-Learning Providers
• 700 & Above Employee

• International Educator

  • Mar 2019 - Present

  Beijing, China



UnitedHealth Group

• Hospitals and Health Care
• 700 & Above Employee

• Manager Clinical Affairs

  • Oct 2017 - Oct 2018

  Cypress, California, United States • Responsible for providing direction, guidance, coaching, and mentoring to a team of 20. • Oversee the management of military medical records and to ensure records are being managed according to contractual, federal, and internal requirements. • Ensure all daily tasks are being completed and production quotas are met • Responsible to ensure compliance, quality, and contractual expectations are being met • Accurately provides answers to the Medical Records staff on principal… Show more • Responsible for providing direction, guidance, coaching, and mentoring to a team of 20. • Oversee the management of military medical records and to ensure records are being managed according to contractual, federal, and internal requirements. • Ensure all daily tasks are being completed and production quotas are met • Responsible to ensure compliance, quality, and contractual expectations are being met • Accurately provides answers to the Medical Records staff on principal diagnosis, sequence diagnoses, and procedures. Show less



City of Hope

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Clinical Research Coordinator II

  • Nov 2015 - Nov 2016

  Duarte, California Clinical Research Operations / Multiple Myeloma • Ability to organize multiple projects for efficiency and cost-effectiveness. • Experienced in Specimen and Treatment clinical trials (Phase 1-3) for In House & WIRB studies. • Attends sponsor Investigator Meetings (travel domestic and internationally). • Maintain up to date financial study calendars for all clinical trials, on a monthly bases. • Responsible for data quality and protocol compliance demonstrated in study… Show more Clinical Research Operations / Multiple Myeloma • Ability to organize multiple projects for efficiency and cost-effectiveness. • Experienced in Specimen and Treatment clinical trials (Phase 1-3) for In House & WIRB studies. • Attends sponsor Investigator Meetings (travel domestic and internationally). • Maintain up to date financial study calendars for all clinical trials, on a monthly bases. • Responsible for data quality and protocol compliance demonstrated in study start up, execution, and closeout through accuracy of EDC (Electronic Data Capture) or paper source documentation. • Trained in and ensures all medical equipment is functioning properly (ex. ECG machine, and/or patient iPads). • Responsible for the assistance of sponsor audits and regulatory inspections. • Work closely with the COH Regulatory Office to ensure research teams conduct clinical trials in a compliant way. • Assists with Monitor visits (i.e. room set up, pharmacy set up, and PI visit) • Release sponsor drug when patient’s vitals have been verified and cleared to continue for next cycle of treatment. • Assists in recruitment of identifying potential subjects for study protocols. • Comprehensive knowledge of ensuring proper storage, linkage and cleaning of collected health data. • Answer laboratory/specimen queries accurately and in a timely fashion. • Complete Case Report Forms (CRF's) in a timely manner. • Obtain informed consents from subjects prior to study protocol. • Collect lab kits for required bio specimen protocols samples and transport to appropriate location • Update regulatory documents in a timely manner. • Manage study inventory including supply ordering and tracking • Comply with all required training requirements. • Mediate between MD, Nurse, Sponsor, Pharmacy, Lab and Bio specimen coordinator when needed. Show less



UCLA Jules Stein Eye Institute

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Staff Research Coordinator II / Department Supervisor

  • Jan 2012 - Nov 2015

  Westwood, CA Retina Division / Ocular Melanoma • Performed more than 2,000 biopsies in the OR • Accountable for the preparation and submission of study documents to the Institutional Review Board (IRB) • Responsible for all aspects of clinical research from initiation through completion of research projects with human subjects. • Liable to conduct interviews with study patients in the clinic, screen participants, and collect data in compliance with established study… Show more Retina Division / Ocular Melanoma • Performed more than 2,000 biopsies in the OR • Accountable for the preparation and submission of study documents to the Institutional Review Board (IRB) • Responsible for all aspects of clinical research from initiation through completion of research projects with human subjects. • Liable to conduct interviews with study patients in the clinic, screen participants, and collect data in compliance with established study protocols. • Works closely with various boards and committees (i.e., IRB, Biosafety, Radiation, etc.) for the implementation of new protocols, initiation of contracts, and the submission of proposal packages. • Process and ship biological specimens (using dry ice) • Maintain our annual laboratory safety inspection up-to-date with OSHA • Obtain tumor collections and freezing samples in liquid nitrogen • Order dosimeter rings and badges and maintain radiation doses quarterly. • Re-fill and maintain human stem cells alive with nitrogen tanks • Assisted Attending Physician in the OR with collecting & processing ocular melanoma biopsies from patients. After plaque-in surgery, process of biopsies consists of pipetting, syringe cleaning and disposing, and sending biopsies to 4 outside laboratories (Cytogenetics, FISH, GEP, MLPA/DNA). • Assist medical students with gathering necessary data collection for research projects and published abstracts. • Pre-encounter patients into Epic and verifying insurance coverage • Coordinate quarterly BAS meetings • Accumulate all physician billing, retro’s, refunds, adjustments, fixing accounts, and insurance issues are taken care of in a timely matter. • Schedule, and process reimbursement for hotel & airline travel arrangements • Maintain & update medical licenses • Supervise a staff of four career and six undergraduate students. • Coordinate teleconference meetings, depositions & process invoices for any legal medical cases consultation

• Administrative Analyst

  • 2011 - 2012

  Westwood, CA Provide executive support to the Director & Chairman of Pediatrics, the Associate Professor of Residents, the Associate Clinic Professor, six NP's and fellows. • Administered all utilization functions relating to pre-authorization of outpatient procedures, and inpatient admissions while maintaining proper compliance and confidentiality regulations • Mediate with patient placement regarding bed delays for inpatient admission cases • Administered all arrangements for preparation of… Show more Provide executive support to the Director & Chairman of Pediatrics, the Associate Professor of Residents, the Associate Clinic Professor, six NP's and fellows. • Administered all utilization functions relating to pre-authorization of outpatient procedures, and inpatient admissions while maintaining proper compliance and confidentiality regulations • Mediate with patient placement regarding bed delays for inpatient admission cases • Administered all arrangements for preparation of monthly conferences /grand rounds • Appointed in assigning daily tasks to our work-study students • Generated & maintained various database formats for organizational purposes



Cedars-Sinai

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Fire Class Coordinator/ Management Assistant II

  • 2008 - 2011

  Beverly Hills, CA Offer executive support to the Director of Security and Environmental Health & Safety. • Coordinated monthly Fire Safety Classes with the Fire Marshall for 12K employees, vendors, & contractors (4-classes/ month of approx. 110-130 per class) • Mediated in resolving compliance resolutions with our Risk Management and our Chief Investigator • Supplied proper documentation when dept.’s got audited when preparing for JCAHO • Administered for billing, cash reconciliation, and… Show more Offer executive support to the Director of Security and Environmental Health & Safety. • Coordinated monthly Fire Safety Classes with the Fire Marshall for 12K employees, vendors, & contractors (4-classes/ month of approx. 110-130 per class) • Mediated in resolving compliance resolutions with our Risk Management and our Chief Investigator • Supplied proper documentation when dept.’s got audited when preparing for JCAHO • Administered for billing, cash reconciliation, and ordering supplies for hospital (budgeting approx. $10k/month) • Maintain all incident reports, 100 officer attendance/tardy logs, Helipads, Code: pinks, gray’s, reds, etc

• Management Assistant II

  • 2007 - 2008

  Beverly Hills, CA • Scheduled patient appointments for consultation, follow-up, imaging scans, surgery, & gamma knife procedures • Managing of physician calendar accordingly (Surgeries, Clinic, Personal, Meetings, & etc.) Handled travel logistics/arrangements (domestic & international) Developed marketing and desktop publishing concepts



UCLA Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Clinical Administrative Assistant II

  • 2006 - 2007

  Santa Monica, CA Major duties include: · Balance and deposit petty cash and checks, providing receipts to main cashier. · Determining co-pays and deductibles; · Pre-encountering patients in MCCS (proprietary UCLA program); · Informing patients of their financial responsibility; · Knowledge of medical groups, HMO’s, PPO’s, health systems, and third party risk shares within California. · Collects… Show more Major duties include: · Balance and deposit petty cash and checks, providing receipts to main cashier. · Determining co-pays and deductibles; · Pre-encountering patients in MCCS (proprietary UCLA program); · Informing patients of their financial responsibility; · Knowledge of medical groups, HMO’s, PPO’s, health systems, and third party risk shares within California. · Collects deposits and co-pays and issue receipts to patients. · Ensure facility and physician billing sheets are completed and submitted on a daily basis. (Knowledge and background in ICD-9 and CPT coding.) Coordinate all aspects of front and back office functions in an outpatient clinic setting, which included: · Answering and triaging calls to appropriate personnel. · Greeting patients on arrival and completing the pre-registration process and chart prep. · Contacts insurance providers to verify benefits, eligibility and request authorizations. · Scheduling appointments for consultation and follow-up. · Verifying insurance benefits and eligibility prior to appointments; Show less



Iron Mountain

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Administrative Assistant

  • 2003 - 2006

  Hollywood, CA Executive support to Executive Vice President/Human Resource Manager. • Managed the data entry, and customer service department for five districts (domestic & international) • Transcribed published documents for our international office • Responsible for billing, cash reconciliation, and ordering supplies • Administered for departments recruiting, job evaluation, performance management including compensation, and consulting with employees in conflict resolutions



Bloomingdale's

• United States
• Retail
• 700 & Above Employee

• Sales Representative

  • 1999 - 2000

  Beverly Hills



FIDM

• United States
• Higher Education
• 500 - 600 Employee

• Research Assistant

  • 1998 - 1999

  Los Angeles, CA Was head of the department and interfaced with management, students, non-profit organizations, private organizations, and government foundations on a daily basis. Prepared meetings to inform upper management of our recent progress and changes within the department. Also did payroll for 10 employees.



PwC

• Professional Services
• 700 & Above Employee

• Human Resource Assistant

  • Feb 1996 - Jun 1996

  Los Angeles, CA Internship