Yuanyuan Xiao
Mandarin Medical Interpreter at UpHealth, Inc.- Claim this Profile
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Mandarin-Chinese Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Experience
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UpHealth, Inc.
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Mandarin Medical Interpreter
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Jan 2022 - Present
·Performs medical interpretation duties by video for Mandarin-speaking patients and families. ·Maintains interpretation quality as demonstrated by routine quality assurance audits. ·Complies and supports all department standard operating procedures. ·Meets or exceeds department productivity standards. ·Assists with training and development activities for new staff. ·Creates and maintains accurate and compliant documentation for the electronic medical record. ·Performs medical interpretation duties by video for Mandarin-speaking patients and families. ·Maintains interpretation quality as demonstrated by routine quality assurance audits. ·Complies and supports all department standard operating procedures. ·Meets or exceeds department productivity standards. ·Assists with training and development activities for new staff. ·Creates and maintains accurate and compliant documentation for the electronic medical record.
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LanguageLine Solutions
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United States
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Translation and Localization
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700 & Above Employee
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Mandarin Interpreter
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Feb 2020 - Jan 2022
● Answered calls promptly and conducted interpretation in a friendly and professional manner. ● Remained calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations. ● Understood protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law. ● Demonstrated commitment to cultural sensitivity and working in a diverse environment. ● Answered calls promptly and conducted interpretation in a friendly and professional manner. ● Remained calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations. ● Understood protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law. ● Demonstrated commitment to cultural sensitivity and working in a diverse environment.
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Alachua County Public Schools
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United States
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Food and Beverage Manufacturing
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700 & Above Employee
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ESOL Instructor
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Aug 2019 - Feb 2021
● Planned, prepared, and conducted a variety of learning activities considering students' learning styles and special needs. ● Selected, developed, modified and adapted materials, technology and resources to support learning objectives. ● Administered tests, including standardized tests, in accordance with directions provided, including proctoring and secure handling of materials. ● Demonstrated positive interpersonal relationships with students, peers, supervisors, and school/community. ● Engaged in continuing improvement of professional knowledge and skills, including instructional methodology, learning theory, curriculum trends and content. Show less
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Aramark
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United States
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Hospitality
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700 & Above Employee
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Line Cook
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Jun 2018 - Jul 2019
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自由职业
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China
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Freelance Interpreter
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Jul 2015 - Nov 2018
● Education Exchange Institute, 11/2017, 11/2018 Interpreted in K-12 public schools for Chinese principals’ visits. ● Jintong Kennel, 10/2016 Interpreted dog training sessions given by a former United Nation’s dog handler. ● Shandong Techgong Geotechnical Engineering Equipmen t Co., LTM, 11/2016 Interpreted the production process for an Australian business partner ● Liaocheng Foreign Experts and Technical Requirements Project, 10/2015, 09/2016 Interpreted for a professor of forest zoology from University of Helsinki in 2016; Interpreted for business cooperation between a medical professor from Brown University and the First Hospital of Liaocheng in 2015. Show less
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Education
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University of Florida
Master's degree, Curriculum and Education -
Liaocheng University