David M.

Customer Service Representative at Richer Sounds
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Contact Information
us****@****om
(386) 825-5501
Location
Glasgow, Scotland, United Kingdom, UK

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Experience

    • Retail
    • 100 - 200 Employee
    • Customer Service Representative
      • Jul 2020 - Present

      Technical support offering soft fixes, handling complaints calls

    • Sales Assistant
      • Oct 2017 - Jul 2020

      I'm pleased to say that I'm now part of the team at Richer Sounds Glasgow, it's quite exciting being in such a busy and vibrant store, each day present new challenges and I hope I can do well, fingers crossed.

    • United Kingdom
    • Consumer Electronics
    • 1 - 100 Employee
    • Installation Specialist
      • Jun 2007 - Oct 2017

      Custom Install Sales & new business generation Site survey through to end user instruction & after sales advice, problem solving. Installed electrical equipment using hand, power tools, testing and diagnostic equipment. Maintained up-to-date backups, images and documentation Designed, specified, quoted, successfully sold then installed numerous systems to varying levels of clients Involvement in every aspect of home entertainment purchasing by the end user, from initial enquiry, through to after sales enquiry and problem solving including re-install or third party repairs Show less

    • Field Service Engineer
      • Apr 2007 - Jun 2007

      Re-installation of repaired televisions. On site fault finding. On site repairs. Sub contractual installation of new equipment. Generation of new business within the installation sector. Installation of television antenna equipment Re-installation of repaired televisions. On site fault finding. On site repairs. Sub contractual installation of new equipment. Generation of new business within the installation sector. Installation of television antenna equipment

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Sales Associate & Custom Installer
      • 2003 - Apr 2007

      Sales & installation of consumer audio video electronic components Sales & installation of consumer audio video electronic components

  • Alan James Hi-Fi
    • Glasgow Area, United Kingdom
    • Sales Associate
      • Nov 1998 - Mar 2003

      Sales of consumer audio visual electronic components Sales of consumer audio visual electronic components

  • Collectavision
    • Glasgow Area, United Kingdom
    • Owner / Manager
      • 1994 - 1998

      Managed & staffed boutique video shop from shop fitting through to procurement & sales Managed & staffed boutique video shop from shop fitting through to procurement & sales

  • Top Rank
    • Glasgow Area, United Kingdom
    • Caller
      • 1992 - 1994

      Calling the numbers on stage Front of house meeting & greeting the patrons, calling cash line (mini bingo), balancing the till. Calling the numbers on stage Front of house meeting & greeting the patrons, calling cash line (mini bingo), balancing the till.

Education

  • Barmulloch College
    HNC, Jewellery craft & design
    1991 - 1992
  • Clydebank College
    Higher grade, Art, English
  • Eastbank Academy
    Standard Grades, Art, English, Maths, Physics

Community

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