David M.
Customer Service Representative at Richer Sounds- Claim this Profile
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Bio
Experience
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Richer Sounds
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Retail
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100 - 200 Employee
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Customer Service Representative
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Jul 2020 - Present
Technical support offering soft fixes, handling complaints calls
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Sales Assistant
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Oct 2017 - Jul 2020
I'm pleased to say that I'm now part of the team at Richer Sounds Glasgow, it's quite exciting being in such a busy and vibrant store, each day present new challenges and I hope I can do well, fingers crossed.
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Glasgow Audio Ltd.
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United Kingdom
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Consumer Electronics
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1 - 100 Employee
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Installation Specialist
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Jun 2007 - Oct 2017
Custom Install Sales & new business generation Site survey through to end user instruction & after sales advice, problem solving. Installed electrical equipment using hand, power tools, testing and diagnostic equipment. Maintained up-to-date backups, images and documentation Designed, specified, quoted, successfully sold then installed numerous systems to varying levels of clients Involvement in every aspect of home entertainment purchasing by the end user, from initial enquiry, through to after sales enquiry and problem solving including re-install or third party repairs Show less
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Television and Video Repair Service
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High Blantyre, Scotland
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Field Service Engineer
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Apr 2007 - Jun 2007
Re-installation of repaired televisions. On site fault finding. On site repairs. Sub contractual installation of new equipment. Generation of new business within the installation sector. Installation of television antenna equipment Re-installation of repaired televisions. On site fault finding. On site repairs. Sub contractual installation of new equipment. Generation of new business within the installation sector. Installation of television antenna equipment
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Sevenoaks Sound and Vision
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United Kingdom
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Retail
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1 - 100 Employee
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Sales Associate & Custom Installer
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2003 - Apr 2007
Sales & installation of consumer audio video electronic components Sales & installation of consumer audio video electronic components
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Alan James Hi-Fi
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Glasgow Area, United Kingdom
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Sales Associate
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Nov 1998 - Mar 2003
Sales of consumer audio visual electronic components Sales of consumer audio visual electronic components
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Collectavision
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Glasgow Area, United Kingdom
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Owner / Manager
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1994 - 1998
Managed & staffed boutique video shop from shop fitting through to procurement & sales Managed & staffed boutique video shop from shop fitting through to procurement & sales
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Top Rank
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Glasgow Area, United Kingdom
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Caller
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1992 - 1994
Calling the numbers on stage Front of house meeting & greeting the patrons, calling cash line (mini bingo), balancing the till. Calling the numbers on stage Front of house meeting & greeting the patrons, calling cash line (mini bingo), balancing the till.
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Education
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Barmulloch College
HNC, Jewellery craft & design -
Clydebank College
Higher grade, Art, English -
Eastbank Academy
Standard Grades, Art, English, Maths, Physics