Experience

GCR Tires & Service

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Store Manager

  • Dec 2020 - Present

  Craig, Colorado, United States

• Inside Sales Representative

  • Jul 2018 - Dec 2020

  Craig, Colorado • Manage current commercial, fleet and national account customers and obtaining new customers by selling products • Demonstrate merchandise, explaining advantages or special features of products • Assist with service work, store inventories and miscellaneous functions within the store • Participate in training, follow safety procedures, job duties and company policies. • Ensure customers’ needs are being met and exceeded by going the extra mile and overcoming objections • Ensure… Show more • Manage current commercial, fleet and national account customers and obtaining new customers by selling products • Demonstrate merchandise, explaining advantages or special features of products • Assist with service work, store inventories and miscellaneous functions within the store • Participate in training, follow safety procedures, job duties and company policies. • Ensure customers’ needs are being met and exceeded by going the extra mile and overcoming objections • Ensure that all service vehicles have regular preventative maintenance and are in proper operating condition



Interior Logic Group, Inc.

• United States
• Design Services
• 700 & Above Employee

• Purchasing Coordinator

  • Feb 2017 - Jul 2018

  Greater Denver Area • Created accurate purchase orders by verifying specifications and pricing on project and regular stock materials (SAP) • Summited all created purchase orders to vendors and followed up to ensure materials were received • Entered order acknowledgements and expedited delivery dates with vendors on submitted orders when necessary to ensure materials are received prior to scheduled install date • Handled vendor returns, aged inventory and cancelled orders • Assisted with training new… Show more • Created accurate purchase orders by verifying specifications and pricing on project and regular stock materials (SAP) • Summited all created purchase orders to vendors and followed up to ensure materials were received • Entered order acknowledgements and expedited delivery dates with vendors on submitted orders when necessary to ensure materials are received prior to scheduled install date • Handled vendor returns, aged inventory and cancelled orders • Assisted with training new and existing associates Show less



Brock Group

• Facilities Services
• 700 & Above Employee

• Purchasing Coordinator

  • Sep 2015 - Oct 2016

  Craig, Colorado • Acquired pricing quotes from multiple vendors to compare and analyze for highest quality and benefit • Monitored stock quantities to ensure adequate level was maintained • Created purchase requisitions and purchase orders based on company job site needs for equipment, machines, goods, and service • Supported the end to end process from creation of purchase requisition, generation of purchase order, receipt of goods/services • Established and maintained relationships with vendors… Show more • Acquired pricing quotes from multiple vendors to compare and analyze for highest quality and benefit • Monitored stock quantities to ensure adequate level was maintained • Created purchase requisitions and purchase orders based on company job site needs for equipment, machines, goods, and service • Supported the end to end process from creation of purchase requisition, generation of purchase order, receipt of goods/services • Established and maintained relationships with vendors in a professional manor Show less



GHX

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Customer Support Analyst/NOC

  • Jul 2013 - Jul 2015

  Louisville, CO Contractor: Apex Systems (July 2014 - July 2015) Tier 1: • Provided support to GHX customers by working directly with them to help meet their needs, including answering technical questions, as well as providing general information. • Created support tickets with high level of detail by logging all contacts, properly categorizing issues, and following up appropriately (Salesforce) • Troubleshooted and resolved issues impacting the transaction process and escalated to… Show more Contractor: Apex Systems (July 2014 - July 2015) Tier 1: • Provided support to GHX customers by working directly with them to help meet their needs, including answering technical questions, as well as providing general information. • Created support tickets with high level of detail by logging all contacts, properly categorizing issues, and following up appropriately (Salesforce) • Troubleshooted and resolved issues impacting the transaction process and escalated to appropriate team when necessary • Constantly monitored ticketing queue to ensure the highest severity tickets were resolved or escalated to the appropriate team within two hours of creation Tier 3: • Maintained service availability through active monitoring and initial response to service management alerts and irregular function • Decommissioned applications and services per the designated processes • Managed all application access requests by following the designated security review and approval process (SQL and Oracle database administration) Show less



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• CSA/Receiver

  • Mar 2008 - Jul 2013

  Westminster, CO • Provided superior, personable and knowledgeable service to Lowe's customers • Answered all customer questions/concerns in an adequate and professional manner • Utilized customer relationship management tools • Consistently maintained business relationships with vendors • Exhibited a presence as a leader in department • Offloaded/received freight into inventory from inbound delivery trucks using appropriate equipment (forklift, reach truck, pallet jack) • Processed purchase… Show more • Provided superior, personable and knowledgeable service to Lowe's customers • Answered all customer questions/concerns in an adequate and professional manner • Utilized customer relationship management tools • Consistently maintained business relationships with vendors • Exhibited a presence as a leader in department • Offloaded/received freight into inventory from inbound delivery trucks using appropriate equipment (forklift, reach truck, pallet jack) • Processed purchase orders and verified accurate count and correct product has been received • Inspected merchandise for damage and other discrepancies • Filed bill of ladings in compliance to Lowe's procedure Show less