Jenn Kutchinski
Manager II, Customer Onboarding at Justworks- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Paige Robinson
I had the pleasure of working with Jenn for almost three years. In those three years, she began as my direct manager, where she was able to delegate responsibilities while having the time to develop strategies for her department as it related to the growth of the overall organization. By focusing on tasks like relationship and account management -- to a level which extended beyond the scope of our team --, she made our department vital to the success of both user adoption and the overall user experience—resulting in setting me up for a promotion last year. I was then able to work alongside Jenn to gather valuable insights to relay back to our product teams to create better communication, both internally and externally. Jenn is as great a person as she was a manager, and her next employer will be lucky to have her.
Hannah Park Kaufman
As an event marketing intern, Jenn was a wonderful asset to the team. She is a hard-working individual, who is organized and detailed oriented, completing all tasks given to her without reservation. Jenn always held a positive attitude and was eager and willing to assist the team in anyway. Her enthusiasm and passion to work in events was evident in her contributions to the team.
Paige Robinson
I had the pleasure of working with Jenn for almost three years. In those three years, she began as my direct manager, where she was able to delegate responsibilities while having the time to develop strategies for her department as it related to the growth of the overall organization. By focusing on tasks like relationship and account management -- to a level which extended beyond the scope of our team --, she made our department vital to the success of both user adoption and the overall user experience—resulting in setting me up for a promotion last year. I was then able to work alongside Jenn to gather valuable insights to relay back to our product teams to create better communication, both internally and externally. Jenn is as great a person as she was a manager, and her next employer will be lucky to have her.
Hannah Park Kaufman
As an event marketing intern, Jenn was a wonderful asset to the team. She is a hard-working individual, who is organized and detailed oriented, completing all tasks given to her without reservation. Jenn always held a positive attitude and was eager and willing to assist the team in anyway. Her enthusiasm and passion to work in events was evident in her contributions to the team.
Paige Robinson
I had the pleasure of working with Jenn for almost three years. In those three years, she began as my direct manager, where she was able to delegate responsibilities while having the time to develop strategies for her department as it related to the growth of the overall organization. By focusing on tasks like relationship and account management -- to a level which extended beyond the scope of our team --, she made our department vital to the success of both user adoption and the overall user experience—resulting in setting me up for a promotion last year. I was then able to work alongside Jenn to gather valuable insights to relay back to our product teams to create better communication, both internally and externally. Jenn is as great a person as she was a manager, and her next employer will be lucky to have her.
Hannah Park Kaufman
As an event marketing intern, Jenn was a wonderful asset to the team. She is a hard-working individual, who is organized and detailed oriented, completing all tasks given to her without reservation. Jenn always held a positive attitude and was eager and willing to assist the team in anyway. Her enthusiasm and passion to work in events was evident in her contributions to the team.
Paige Robinson
I had the pleasure of working with Jenn for almost three years. In those three years, she began as my direct manager, where she was able to delegate responsibilities while having the time to develop strategies for her department as it related to the growth of the overall organization. By focusing on tasks like relationship and account management -- to a level which extended beyond the scope of our team --, she made our department vital to the success of both user adoption and the overall user experience—resulting in setting me up for a promotion last year. I was then able to work alongside Jenn to gather valuable insights to relay back to our product teams to create better communication, both internally and externally. Jenn is as great a person as she was a manager, and her next employer will be lucky to have her.
Hannah Park Kaufman
As an event marketing intern, Jenn was a wonderful asset to the team. She is a hard-working individual, who is organized and detailed oriented, completing all tasks given to her without reservation. Jenn always held a positive attitude and was eager and willing to assist the team in anyway. Her enthusiasm and passion to work in events was evident in her contributions to the team.
Experience
-
Justworks
-
United States
-
Human Resources Services
-
700 & Above Employee
-
Manager II, Customer Onboarding
-
Dec 2020 - Present
-
-
-
ONEHOPE Wine
-
United States
-
Wine & Spirits
-
200 - 300 Employee
-
Cause Entrepeneur
-
Oct 2020 - Present
-
-
-
PINATA
-
United States
-
Business Intelligence Platforms
-
1 - 100 Employee
-
Head of Partner Success
-
Oct 2015 - May 2020
Founding member of PINATA, a data-driven platform for brands, agencies, and freelance talent to collaborate on field marketing initiatives within the Food and Beverage Industry. - Work cross-functionally with the product and marketing teams to develop the product roadmap, keeping in mind market needs while identifying customer segments, user pain points and gaps in current solution - Develop and implement the success journey through 3 different iterations of the company’s product evolution over my 5 year tenure - Built team of 5+ program managers, turned Customer Success Managers, holding accountable to company-wide goals and department KPI’s - Curate a community of 135 revenue-generating staffing partners nationally, taking them through the entire sales, onboarding, and implementation journey; conversion rate was over 96% - Manage community of partners, conducting QBR’s, troubleshooting technology problems, ensuring retention for both agencies and brands. Turnover rate for agencies was less than 1% - Rely on data-driven insights to identify opportunities for UX improvements, to reduce friction, improve conversion and retention of all users - Aided in the closing of $100K + worth of deals, providing strategic insight into the supply side options and their proven performance Show less
-
-
-
ForceBrands
-
United States
-
Staffing and Recruiting
-
1 - 100 Employee
-
Director Of Client Strategy- FieldForce
-
Feb 2015 - Oct 2015
Created the operations strategy for FieldForce, a division of ForceBrands. FieldForce was used a boilerplate for the making of PINATA. - Tripled activity within app in first few months of launch - Devised and implement the sales and implementation strategy, including Scope of Work creation, contract finalization, Talk track, program management and renewal process - Developed relationships with prospective clients & grow existing partnerships, with a strong focus on field activation - Enhanced the business by gaining new clients through creative sales/marketing initiatives and innovative customer service Show less
-
-
-
24 Seven Talent
-
United States
-
Staffing and Recruiting
-
700 & Above Employee
-
Program Manager
-
Oct 2013 - Feb 2015
- Management from inception to completion of multi-market event staffing programs, acting as primary client contact & assigned internal event team / business development liaison - Draft, evaluate & execute staffing proposals, detailed estimates, timelines, execution parameters & compliance concerns for programs of varying sizes up to $1M - Sought opportunities for up sells to enhance client experiences while adding monetary value to our bottom line - Acquired new business, both organic and external, through network of industry contacts - Provided value and insight into recruitment process, writing job descriptions and vetting candidates where applicable, based on profiles requested by client Show less
-
-
-
Brand Connections
-
United States
-
Advertising Services
-
1 - 100 Employee
-
Event Manager / Client Services Manager
-
May 2012 - Jul 2013
- Provided day-to-day client contact, managing the relationship and expectations in accordance with company philosophy, assuring quality of program execution - Development and implementation of various client programs, including venue and event research, site inspections, event calendar scheduling for tours 200 days+ across 15+ markets, contract negotiations, hotel, venue and airline/ transportation bookings, vendor relationship building/purchasing, onsite event management and operational oversight - Looked for opportunities for up sells to enhance client experiences - Oversaw creative development with internal creative team as well as other agency partners - Developed training materials for all programs and conducted in-person field team trainings for 150+ staff per program - Provided extensive daily and weekly client reporting, including final summary report with ROI and impression results - New business budgeting Show less
-
-
-
Momentum Worldwide
-
United States
-
Advertising Services
-
700 & Above Employee
-
Account Executive
-
Jun 2008 - Apr 2012
Account Executive, American Express - Lead manager on event strategy and execution for the Delta SkyMiles Credit Card summer activation in (2) Delta Hub markets over 20+ event days, including budgeting, researching of local events, coordinating venues, managing contracts and relationships and leading staff training - Primary agency contact for the Advocacy division at American Express OPEN, managing five women-focused partnerships and an extensive event calendar of 30+ events for the year - Responsible for project execution according to agency standards within established budgets and time frames - Attendance on-site at events to manage flow and troubleshoot - Utilized agency tools in conveying all necessary information (ie. creative briefs, job starts) - Solicit and provided all relevant job information to team members in a timely manner Assistant Account Executive, Stolichnaya Vodka - Planned monthly meetings for 10 different agencies. Duties included room set up, catering, AV, and on-site help - Daily activities included monitoring status reports, project management, developing weekly client presentations, briefs, placing orders with vendors, and aiding in signature event planning for 2010 Coordinator, Growth and Development - Supported Chief Growth Officer and N. American New Business Team, provided help to Live Events Group in event planning logistics, arranged daily meetings between high-level management and clients Assistant Account Executive, American Express OPEN - Responsibilities included writing proposals, outlining events activations, booking vendors, and providing on-site support - Ran the OPEN Advice Center for small business owners at the New York Times Small Business Summit, where we held meet and greets with key note speakers, filmed Share Your Story, information tables, and more Show less
-
-
Education
-
2004 - 2008
Syracuse University
Bachelors, Public Relations
Community
