Mohd Umar Najam
Guest Service Officer at Thumbay Dental Hospital- Claim this Profile
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Bio
Experience
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Thumbay Dental Hospital
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United Arab Emirates
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Hospitals and Health Care
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1 - 100 Employee
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Guest Service Officer
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Aug 2022 - Present
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Thumbay University Hospital
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United Arab Emirates
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Hospitals and Health Care
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300 - 400 Employee
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Trainee ( Dept. of Guest Service)
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Nov 2021 - Aug 2022
1.Register patients according to the hospital billing protocols for the screening of Covid patients.2.Responsible for registering all the data of the screening patients in Hasana Portal (DHA).3.Preparing daily report on the total patients visited and segregating them as per the results (Positive or Negative).4.Handling corporate clients with utmost care.5.Maintaining petty cash book and daily cash count.6.Handling the patient queries and problems.7.Respond to any complaint with an immediate.8.Coordination with the different departments for the smooth flow.
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Sales Representative
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Dec 2019 - Jan 2022
1.Keeping in contact with existing customers in person and by phone. 2.Making appointments with and meeting new customers.3.Agreeing sales, prices, contracts and payments.Meeting sales targets.4.Promoting new products and any special deals.Advising customers about delivery schedules and after-sales service. 5.Recording orders and sending details to the sales office. 1.Keeping in contact with existing customers in person and by phone. 2.Making appointments with and meeting new customers.3.Agreeing sales, prices, contracts and payments.Meeting sales targets.4.Promoting new products and any special deals.Advising customers about delivery schedules and after-sales service. 5.Recording orders and sending details to the sales office.
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Image Factory
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United States
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Advertising Services
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1 - 100 Employee
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Client Service Associate
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Apr 2018 - Sep 2019
1. Ensured client relationships are developed and maintained, thereby gained long term service commitment from the clients.2. Responsible for the development and achievement of sales.3. Analyzing and communicating business related information and structured feedback to senior management.4. Ensuring all client needs and deliverable are met according to the proposed time lines.5. Identified as the lead point between the clients and the company. 1. Ensured client relationships are developed and maintained, thereby gained long term service commitment from the clients.2. Responsible for the development and achievement of sales.3. Analyzing and communicating business related information and structured feedback to senior management.4. Ensuring all client needs and deliverable are met according to the proposed time lines.5. Identified as the lead point between the clients and the company.
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Business Development Executive
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Mar 2017 - Apr 2018
1. Assisting the company to acquire the new customers and sell the products and services of the company to existing ones.2. Contacting the potential clients via email and phone to establish rapport and set up meetings.3. Maintaining the fruitful relationship with theexisting customers.4. Identifying new sales leads. 1. Assisting the company to acquire the new customers and sell the products and services of the company to existing ones.2. Contacting the potential clients via email and phone to establish rapport and set up meetings.3. Maintaining the fruitful relationship with theexisting customers.4. Identifying new sales leads.
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Intern
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May 2017 - Jul 2017
comparative analysis of LG Televisions with its competitors. comparative analysis of LG Televisions with its competitors.
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Education
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Jamia Millia Islamia
Master of Business Administration - MBA, International Business -
Chhatrapati Shahu Ji Maharaj University
Bachelor of Commerce - BCom, Business/Commerce, General -
Bishop Johnson School and College
Intermediate, Business/Commerce, General