Care Advocate

• Nov 2021 - Present

Client Services Manager

• Jul 2020 - Sep 2021

Bayada Home Health Care is an organization that strives to provide quality care & dignity to those who prefer to recieve care in the comfort of their own homes. The Montgomery County Office (MMF) receives new referrals from nearby assisted living facilities with 50+ beds and nearby hospitals seeking our services. Main tasks: - Healthcare management & administration with 20 partnering assisted living facilities in Montgomery County - Managing the schedules and payroll of 30 skilled nurses & physical, occupational, or speech therapists - Obtaining authorization from health insurances such as: Medicare, Blue Cross Blue Shield, Kaiser, John Hopkins, etc. - Analyzing reports on current caseload to administer quality care - Tracking hospitalizations on our 300+ clients using the statewide hospitalization database CRISP in Maryland - Entering in new referrals into our database HomeCare HomeBase Show less

Client Consultant

• Oct 2018 - Apr 2020

Generate Life Sciences strives for families to achieve their goal of growing their families with the use of donor eggs. Main tasks: - Accomplished monthly soft sales goals of company reaching $3.3 M, with the bundled services of donor eggs and IVF treatment - Managing a caseload of 400+ clients and being a liaison between patients and healthcare staff - Used case management software SugarCRM, to document inbound and outbound calls - Abided by HIPAA to secure all of our clients’ personal health information - Supporting our French speaking clients in Canada and all over the world to use our services Show less

Case Aide

• Sep 2017 - Aug 2018

RMHS is a non-profit organization that helps adults & children with intellectual and cognitive disabilities, along with veterans who might be experiencing homelessness in Colorado.Main tasks: - Being the sole contact for non-RMHS cases looking for extra funding in services through Mill Levy - Handling a small caseload of people receiving State Supported Living Services - Managing and reporting critical incidents to the Colorado Department of Health Care Policy & Financing Show less

Program Assistant

• May 2017 - Sep 2017

RMHS is a non-profit organization that helps adults & children with intellectual and cognitive disabilities, along with veterans who might be experiencing homelessness in Colorado.Main tasks: Helping the service coordination team with administrative duties on client’s files and information Having access to over 80,000 consumer files on the company’s database Updating the company’s vast database with recent physician’s notes and medical records Supporting other departments and teams as needed Show less

Health Records Transcriptor

• Oct 2016 - Oct 2016

The medical records were patients seeking outpatient care before and after Super Typhoon Haiyan.My tasks included:-Transcribing over 10,000 hospital records from the Philippines for statistical analysis-Lending a hand on the emBRACE project in building resilience in European communities

Administrative Consultant

• Sep 2016 - Oct 2016

Coordinating a team of 10 people to create a 1st stage proposal for a research project funded by the European Commission. My tasks included: -Setting up meetings, -Conducting research, -Writing drafts of the proposal, -Connecting with people from different countries and languages. The EC call: SC1-PM-10-2017—Comparing the effectiveness of existing healthcare interventions in the adult population.

Research Intern

• May 2016 - Jul 2016

CRED is a World Health Organization collaborating center that monitors & evaluates the health status of populations affected by complex emergencies. My tasks at CRED included: -Collaborating with the International Rescue Committee to do research on South Sudanese nutritional and mortality rates, -Analyzing anthropometric surveys done in South Sudan from different NGOs, -Updating CRED's Complex Emergency Database (CE-DAT) with new anthropometric surveys, -Conducting statistical analyses with R and SPSS, -Summarizing and writing a report on findings Show less

Database & Epidemiology Intern

• Aug 2014 - Apr 2015

CRED is a World Health Organization collaborating center that monitors & evaluates the health status of populations affected by complex emergencies. My main tasks includes: - Working with the Complex Emergency Database (CE-DAT); a database summary of nutritional & mortality survey publications from World Vision, ACF (Action Contre la Faim), UNICEF, and more - Entering demographic, mortality, nutritional, & vaccination indicators in the CE-DAT software - Verify & edit the database - Contribute & manage to the analysis of the CE-DAT surveys in developing countries such as: South Sudan, Myanmar, Niger, Ethiopia, DR Congo - Participate in an exhaustive survey for resilience and disaster/emergency preparation in tertiary hospitals in London (emBRACE Project) -Analyze and improve resilience indicators on the emBRACE Project Deliverable 3.4 Show less

Sexual Health Intern in African Communities

• Feb 2014 - Apr 2014

Helping to outreach to the African community in London about sexual health and HIV/AIDS. My main tasks included:  Distributed condoms & informational leaflets about HIV/AIDS to local African businesses  Handled administrative duties in the office  Created and filled initial assessment forms for new clients  Made regular phone calls to check in on our clients living with HIV  Conducted HIV tests  Translated for francophone speaking clients  Referred clients to Food Chain (for struggling HIV⁺ clients to obtain food)  Referred client for hardship funds (for HIV⁺ clients who are struggling financially)  Transcribed data for journal reports/case studies for Public Health England  Helped in creating business plans for our charity Show less