UX Designer

• Feb 2023 - Present

👉🏻 I am currently leading and executing the end-to-end UX design process for Carroll&Chan’s website 👉🏻 Creating seamless online shopping and browsing experiences for both local and overseas consumers 👉🏻 I am currently leading and executing the end-to-end UX design process for Carroll&Chan’s website 👉🏻 Creating seamless online shopping and browsing experiences for both local and overseas consumers

UX Designer

• Sep 2022 - Jan 2023

👉🏻 Planned and executed revamping of the original website by conducting competitor analysis and client interviews 👉🏻 Proposed and launched a new design system focusing on a more modern branding, and legibility of content 👉🏻 Worked on a more user-centred responsive web and mobile interface design 👉🏻 Client was satisfied with the final product, and saw a rise in website traffic and conversion rate from 2% to 3% within 3 months after the new design has been launched 👉🏻 Planned and executed revamping of the original website by conducting competitor analysis and client interviews 👉🏻 Proposed and launched a new design system focusing on a more modern branding, and legibility of content 👉🏻 Worked on a more user-centred responsive web and mobile interface design 👉🏻 Client was satisfied with the final product, and saw a rise in website traffic and conversion rate from 2% to 3% within 3 months after the new design has been launched

Associate, FP&A

• Feb 2021 - Jul 2022

👉🏻 Accelerate top and bottom-line growth and drive strategic initiatives across our global business units by providing insights and analysis related to pricing, revenue and client engagement metrics👉🏻 Conduct financial planning and analysis (FP&A) with the team, to process and circulate monthly reports to APAC leaders across 6 regions and to ensure reporting accuracy👉🏻 Proactively manage weekly revenue outlook and recognition for APAC. Perform analysis to monitor business performance, and address other financial and operational questions across GLG teams and systems Show less

Sales Assistant, Strategy and Finance

• Jan 2019 - Feb 2021

Restaurant Partnership Manager, Uber Eats

• Nov 2018 - Jan 2019

👉🏻 Identified and initiated new restaurant partnership opportunities in specific areas of the city through pitching door-to-door and negotiations, at an average of 6 partnerships per week 👉🏻 Relationship management with restaurant partners to solve or escalate complex support issues with the Uber Eats tablet 👉🏻 Identified and initiated new restaurant partnership opportunities in specific areas of the city through pitching door-to-door and negotiations, at an average of 6 partnerships per week 👉🏻 Relationship management with restaurant partners to solve or escalate complex support issues with the Uber Eats tablet

Senior Admissions Associate

• May 2018 - Oct 2018

👉🏻 Served as the lead for First Code Academy’s biggest project, AppJamming Summit 2018, which connected around 300 teams across 16 countries👉🏻 Assisted the operations, user experience, and sales planning streams and achieved over 100% of our performance target in Summer 2017👉🏻 Represented the brand in being the point of contact for new customers through communications and lead-gen events, to make sure everyone gets the best experience at First Code

Community Associate

• Nov 2016 - May 2018

Summit Secretariat

• Sep 2016 - Oct 2016

👉🏻 Acted as the key point of contact for Morgan Stanley investor clients and staff attending the Morgan Stanley 15th Annual Asia Pacific Summit held in Singapore 👉🏻 Acted as the key point of contact for Morgan Stanley investor clients and staff attending the Morgan Stanley 15th Annual Asia Pacific Summit held in Singapore

Project Assistant

• Jul 2015 - Aug 2015

👉🏻 Authored social media content covering HKTDC trade events 👉🏻 Conducted research on the global investment and startup environment as well as regional economic and policy issues 👉🏻 Authored social media content covering HKTDC trade events 👉🏻 Conducted research on the global investment and startup environment as well as regional economic and policy issues