Todd Sparks

Product Manager - Integrations at Swell
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Contact Information
us****@****om
(386) 825-5501
Location
Salt Lake City Metropolitan Area, US

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5.0

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/ Based on 2 ratings
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Nathan Garlock

I can't say enough good things about Todd Sparks. He is incredibly creative. I loved learning from him. On our team, Todd was known for his technical abilities, friendly nature, and reliability. He knows how to successfully communicate in difficult situations with customers and employees. I continue to be impressed by his interpersonal abilities.

Steven Jessup

Todd is an excellent manager! I enjoyed working with him at Swell. He is quite knowledgeable about all things tech, and his experience in various facets makes him a great leader. He's great about ensuring that not only the customer's needs are met, but that yours as part of his team are as well. I appreciated his drive to help us meet our career goals and ensure our success. I hold him in very high regard and can't recommend him enough!

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Product Manager - Integrations
      • Jan 2022 - Present

    • Customer Experience
      • Feb 2019 - Jan 2022

    • United States
    • Software Development
    • 700 & Above Employee
    • CS Ops
      • Oct 2018 - Feb 2019

      Technical resource and consultant for enterprise accounts looking to setup SAML/SCIM and other technical questions. Handled consolidation efforts for enterprise customers. Technical resource and consultant for enterprise accounts looking to setup SAML/SCIM and other technical questions. Handled consolidation efforts for enterprise customers.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Customer Success Manager
      • Jan 2018 - Sep 2018

      Over mid-market and enterprise accounts. Managed ~100 accounts. Handled onboarding and technical implementations as well as ongoing relationships. Over mid-market and enterprise accounts. Managed ~100 accounts. Handled onboarding and technical implementations as well as ongoing relationships.

    • United States
    • Software Development
    • 300 - 400 Employee
    • Project Manager - New Accounts
      • Aug 2017 - Jan 2018

    • United States
    • Software Development
    • 1 - 100 Employee
    • Technical Support Engineer/Technical Consultant
      • Feb 2017 - Aug 2017

      - Working on-site and over the phone to provide implementation services for new companies. - Conduct trainings with sales managers and end users. - Manage the relationship during build process. - Manually build out technical specifications delivered from solution architect. - Technical expert on build projects. - Working on-site and over the phone to provide implementation services for new companies. - Conduct trainings with sales managers and end users. - Manage the relationship during build process. - Manually build out technical specifications delivered from solution architect. - Technical expert on build projects.

    • Software Development
    • Associate Product Manager
      • Jan 2015 - Dec 2016

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