Justin Card
Director of Project Management and Outcomes at Palmetto Infusion- Claim this Profile
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English Native or bilingual proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Credentials
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Lean Six Sigma Black Belt Certification
University of South CarolinaJan, 2021- Nov, 2024 -
Lean Six Sigma Green Belt Certification
University of South CarolinaNov, 2020- Nov, 2024 -
Project Management Professional (PMP)
Project Management InstituteAug, 2017- Nov, 2024 -
Smartsheet Product Certified User
Smartsheet
Experience
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Palmetto Infusion
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Director of Project Management and Outcomes
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Oct 2020 - Present
Managed a successful EHR conversion across 30 clinical sites. Launched a data and analytics platform and initiative utilizing PowerBi and Tableau across the organization. Implemented multiple automation solutions with Machine Learning and Robotic Process Automation capabilities. Migrated to Microfocus Service Manager Automation X to improve our ITSM capabilities. Managed partner relationships for data and systems services.
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Project Manager
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Sep 2018 - Oct 2020
Successfully implemented major SaaS platform implementations Implemented and administered Salesforce Health Cloud CRM Managed a successful migration from Microsoft Dynamics GP to NetSuite ERP Migrated from a traditional on-premise PBX to RingCentral cloud PBX Implemented RingCentral meetings and Glip chat solution Managed implementation of Smartsheet as our project management solution
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Mercom
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United States
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Information Technology & Services
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1 - 100 Employee
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Project Management Specialist
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2016 - Sep 2018
Provided Project Management for a variety of IT Projects. Served as Deputy Program Manager for the NASA SEWP V IT Products & Services GWAC. Managed global project teams across multiple geographical regions including EMEA (Europe, Middle East, and Africa) and the Pacific Rim. Delivered a major WAN/LAN network upgrade project for the DOD across more than 60 sites in Europe. Provided supply chain and distribution services to ensure all products were on-site and all software and… Show more Provided Project Management for a variety of IT Projects. Served as Deputy Program Manager for the NASA SEWP V IT Products & Services GWAC. Managed global project teams across multiple geographical regions including EMEA (Europe, Middle East, and Africa) and the Pacific Rim. Delivered a major WAN/LAN network upgrade project for the DOD across more than 60 sites in Europe. Provided supply chain and distribution services to ensure all products were on-site and all software and licensing was processed and activated prior to installation. Provided contract management and successful project completion under a variety of contract types. Led multi-functional area teams to deliver development and integration projects utilizing CCMI Dev 3 and ISO 9001:2008 quality management principles. Profitably managed a wide array of technical projects including infrastructure, networking, communications, command and control systems, database migration, system upgrades and software development. Led Daily Stand-ups to keep development teams on track. Monitored multiple projects and solutions to ensure a coordinated, synchronized plan across departments. Supported request for information (RFI) and request for proposal (RFP) responses. Configured, supported and maintained day-to-day operations of Program Management Information System tools. Organized and coordinated project activities, meetings, training, site specific programs, and other events and activities. Created Work Breakdown Structures and User Stories to schedule and estimate projects.
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Fulfillment Specialist
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2015 - 2016
Supported the Warfighter Information Network-Tactical program through General Dynamics to provide the soldier with advanced communications and network management tools. Enabled rapid acquisition of hardware, software, and hard to find materials from thousands of individual manufactures, suppliers, and distributors. Received General Dynamics Mission Systems’ 2016 Soldier’s Network Defender of the Year award for innovative and cost-effective support of the WIN-T Program through exceptional… Show more Supported the Warfighter Information Network-Tactical program through General Dynamics to provide the soldier with advanced communications and network management tools. Enabled rapid acquisition of hardware, software, and hard to find materials from thousands of individual manufactures, suppliers, and distributors. Received General Dynamics Mission Systems’ 2016 Soldier’s Network Defender of the Year award for innovative and cost-effective support of the WIN-T Program through exceptional procurement and supply chain management practices. Created a process that enabled our team to create customer invoices within hours of a shipment instead of days. Implemented an automated process to generate invoicing and revenue projections, savings significant labor time. Provided Project Management, Supply Chain Management, and Order Fulfillment for a sales team that generated $12 Million in revenue. Provided the end user with a streamlined single source of procurement for all IT products. Exceeded targets for on time delivery of mission critical supplies and components. Supported Government customers and Integrators in order to meet contract requirements and maintain project schedule and cost baselines.
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BlueCross BlueShield of South Carolina
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United States
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Insurance
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700 & Above Employee
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Claims Advocate II
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2014 - 2015
Experienced with CPT coding, corrections, billing systems and processes. Acted as a subject matter expert to assist and coach less experienced Claims Advocates. Successfully completed every internal training and development assignment offered by the company, amounting to over 300 voluntary training hours within the first year. Averaged 200% of goal production for client service and claims resolution. Achieved Provider Data Management certification. Supported the Tricare Health… Show more Experienced with CPT coding, corrections, billing systems and processes. Acted as a subject matter expert to assist and coach less experienced Claims Advocates. Successfully completed every internal training and development assignment offered by the company, amounting to over 300 voluntary training hours within the first year. Averaged 200% of goal production for client service and claims resolution. Achieved Provider Data Management certification. Supported the Tricare Health Benefits program for DHA. Audited incorrectly processed claims to resolve errors. Assisted providers and beneficiaries to resolve disputes and solve complex medical billing issues. Show less Experienced with CPT coding, corrections, billing systems and processes. Acted as a subject matter expert to assist and coach less experienced Claims Advocates. Successfully completed every internal training and development assignment offered by the company, amounting to over 300 voluntary training hours within the first year. Averaged 200% of goal production for client service and claims resolution. Achieved Provider Data Management certification. Supported the Tricare Health… Show more Experienced with CPT coding, corrections, billing systems and processes. Acted as a subject matter expert to assist and coach less experienced Claims Advocates. Successfully completed every internal training and development assignment offered by the company, amounting to over 300 voluntary training hours within the first year. Averaged 200% of goal production for client service and claims resolution. Achieved Provider Data Management certification. Supported the Tricare Health Benefits program for DHA. Audited incorrectly processed claims to resolve errors. Assisted providers and beneficiaries to resolve disputes and solve complex medical billing issues. Show less
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Education
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2016 - 2017
Coastal Carolina University
Master of Business Administration (M.B.A.), Accounting and Finance -
2009 - 2013
Coastal Carolina University
Bachelor's degree, Finance, Wealth Management
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