Experience

RxResults | Evidence-Based Pharmacy Risk Management

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• • Jun 2020 - Present

  Responsible for:Being a liaison between clinical, operational, and information technology areas of the company; Recommending business solutions and process improvements related to operational efficiencies and data reporting; Interpreting and summarizing data outcomes; Working with IT on business requirements; Managing the company’s clinical pharmacists as well as oversight of the company’s Drug Review Committee (DRC);Leading projects as assigned

• • Apr 2018 - Jun 2020

• • Feb 2015 - Apr 2018

  Responsible for ensuring clients receive superior service:• Interact with clients, pharmacy benefits consultants/brokers, and their pharmacy benefit manager (PBM) to provide issue resolution, consultation, and analysis. • Provide timely and accurate coordination of benefit plan changes with clients' PBM. • Present operational performance metrics to clients on a quarterly basis to show specific performance measures to promote client satisfaction, client retention and potential opportunities.• Proactively review plan performance, gauge client satisfaction, and utilize technology, tools, processes and resources to anticipate and exceed clients’ needs and expectations. Show less



Arkansas State University Three Rivers

• United States
• Education Management
• 1 - 100 Employee

• Adjunct Faculty

  • Mar 2017 - Present

  Clinical adjunct faculty in the Associate of Applied Science Degree in Nursing program. Clinical adjunct faculty in the Associate of Applied Science Degree in Nursing program.



St. Vincent Infirmary

• Little Rock, Arkansas Area

• Registered Nurse

  • Dec 2013 - May 2016

  Central Based Pool RN Central Based Pool RN



Catamaran

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Manager, MCAD Clinical Data Services

  • Jan 2012 - Jan 2015

  Work collaboratively with PBM operations to research, create, and implement benchmarks and baselines, implement new clients, and develop new reports and products. Assist in preparation and development of plan review and sales presentations as it relates to Integrail services and products. Provide internal support for, and attend, the Clinical Outcomes Assessment Task Force and the IntegrailRx Forum, including analysis and recommendations of clinical interventions available within SXC, especially as it pertains to information stored in both systems, selection of risk scores and markers for inclusion/exclusion criteria, analysis to support outcomes assessment and return on investment. Assist in development and QA of clinical protocols, assist with drafting template letters for interventions, assist in development of case studies for marketing for new business and upsells, evaluate HEDIS/NCQA/CMS guidelines and assist in development of new interventions. Act as subject matter expert in client meetings. Act as a team member to support and promote development of future enhancements and uses of both products within the company and by external clients, including, but not limited to, CMS reporting, STARS criteria, prescriber profiling, and patient centered medical homes. Show less



Saline Memorial Hospital

• Registered Nurse

  • May 2005 - Dec 2013

  Perform assessments, develop a plan of care, implement and evaluate the care Administer medications and treatments as ordered by physicians and in keeping with the current clinical nursing practice. Direct, monitor and evaluate the care delegated to non-licensed personnel. Work collaboratively with an interdisciplinary team to assure the safe and accurate delivery of care. Perform assessments, develop a plan of care, implement and evaluate the care Administer medications and treatments as ordered by physicians and in keeping with the current clinical nursing practice. Direct, monitor and evaluate the care delegated to non-licensed personnel. Work collaboratively with an interdisciplinary team to assure the safe and accurate delivery of care.



NMHC

• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Senior Account Coordinator

  • Aug 1998 - Dec 2004

  Directed meetings with new customers to obtain pertinent information to implement their prescription benefit plan. Disseminated information to the appropriate departments and ensured new plans were implemented appropriately. Worked with Account Managers to research complex issues Trained new Account Coordinators and delegated tasks appropriately Worked closely with assigned customers on day-to-day issues; ran reports; attended benefit fairs and annual plan reviews. Directed meetings with new customers to obtain pertinent information to implement their prescription benefit plan. Disseminated information to the appropriate departments and ensured new plans were implemented appropriately. Worked with Account Managers to research complex issues Trained new Account Coordinators and delegated tasks appropriately Worked closely with assigned customers on day-to-day issues; ran reports; attended benefit fairs and annual plan reviews.



Quality Foods, Inc.

• Credit Representative

  • 1995 - 1999

  Worked with the salespeople in my territory to keep accounts in good standing; reviewed credit reports and applications for new customers; assisted with clean-up of the accounts receivable and ensured payments were posted to the correct invoice. Worked with the salespeople in my territory to keep accounts in good standing; reviewed credit reports and applications for new customers; assisted with clean-up of the accounts receivable and ensured payments were posted to the correct invoice.