HR Manager

• Jan 2023 - Present

Human Resources Manager

• Jun 2021 - Dec 2022

- Lead the HR, Admin, and Support team for one of Iscale's client, Six Spoke Media.- Manages all Human Resource facets for Philippine and US site. - Develop HR strategies to help establish organizational structure.

Human Resources Business Partner

• Jun 2021 - Jun 2022

- Oversee and manage all HR related concerns for both Philippine and US Team for one of Iscale's client, Six Spoke Media.- Handles full recruitment cycle for all levels of non-technical and technical positions for US, Asia, and Eastern Europe hiring.- Develops employee engagement programs to help increase employee retention and satisfaction rate.- Design programs and processes to re-establish and improve company culture and employee engagement.- Organizes employee engagement and employee recognition programs for all employees.- Create and manages HR Operations budget including recruitment, compensation, and employee engagement.- Administers talent management activities to help increase productivity and employee retention.- Generates analytics on pay equity, employee churn, performance, recruitment, engagement and learning & development to improve units’ performance and the employee experience.

Human Resources Generalist

• Jul 2017 - Jul 2021

- Initiated and developed the automation processes for all HR key areas, including the acquisition of HRIS.- Handled the end-to-end recruitment for all levels of non-technical and technical positions.- Headed the employee onboarding processes and 201 filing.- Planned the annual HR budget for recruitment, manpower, and engagement activities.- Designed employee engagement programs that helped increase the company’s retention and employee satisfaction rate.- Spearheaded all engagement activity programs from planning, execution, and post-activity feedback review.- Handled the company’s timekeeping and payroll processes.- Supervised the employee performance appraisal and prepared the annual merit increase budget computation.- Handled employee relation and labor concerns.- Developed and implemented HR policies and processes.- Provide support for all employee’s HR related concerns.

Senior Client Services Representative

• Sep 2016 - Aug 2017

- Addressed customer concerns and inquiries for inbound calls and provide on-time resolution.- Facilitated new hires’ training programs and assisted new hires during their nesting period.- Organized new hires’ team engagement programs and provided coaching sessions.- Handle customer escalations from new hire representatives. - Addressed customer concerns and inquiries for inbound calls and provide on-time resolution.- Facilitated new hires’ training programs and assisted new hires during their nesting period.- Organized new hires’ team engagement programs and provided coaching sessions.- Handle customer escalations from new hire representatives.

Recruitment Specialist

• Jan 2016 - Sep 2016

- Coordinated with clients for their hiring needs.- Handled the sourcing and initial interview for potential candidates and endorsed them to specific clients.- Managed the hiring for supervisory, managerial, and executive level for all clients.- Assisted in the training programs for the company’s clients.- Created new training modules and programs for the company’s clients. - Coordinated with clients for their hiring needs.- Handled the sourcing and initial interview for potential candidates and endorsed them to specific clients.- Managed the hiring for supervisory, managerial, and executive level for all clients.- Assisted in the training programs for the company’s clients.- Created new training modules and programs for the company’s clients.

Training And Development Officer

• Feb 2014 - Apr 2016

Enactus is a worldwide non-profit organization that aims to transform lives of the community using the power of entrepreneurial action. Our organization, Enactus-USC, is one of its active members and has been participating in the national competition since 2014. We aim to help the communities from Alegria and Doong Bantayan in developing their agriculture to become their sustainable livelihood. Enactus is a worldwide non-profit organization that aims to transform lives of the community using the power of entrepreneurial action. Our organization, Enactus-USC, is one of its active members and has been participating in the national competition since 2014. We aim to help the communities from Alegria and Doong Bantayan in developing their agriculture to become their sustainable livelihood.

Recruitment Specialist - Intern

• Nov 2015 - Mar 2016

Career First Institute is a private recruitment and placement agency that aims to meet the growing demand for qualified professionals in the BPO, offshoring industry.Job Description: - Gather a pool of applicants through Social Media Sites and Job Posting Sites. - Contact and schedule applicants for a written exam and interview. - Conducts written exams for candidates. - Assists in conducting initial interview. - Assists in organizing in-house training and development programs for CFI's clients.