Drew Pearce

Customer Experience Associate at The Farmer's Dog
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Contact Information
us****@****om
(386) 825-5501
Location
Nashville, Tennessee, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Elementary proficiency

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Experience

    • United States
    • Manufacturing
    • 300 - 400 Employee
    • Customer Experience Associate
      • Jul 2021 - Present

    • United States
    • Musicians
    • 1 - 100 Employee
    • Box Office
      • Jun 2021 - Present

    • United States
    • 700 & Above Employee
    • Freelance Writer
      • Jun 2017 - Present

      - Writes features, reviews and editorial pieces for various websites like Vocal.media and the now-defunct MoviePilot- Serves as a guest writer on album and song lists for music blog Bitter Melodies

    • United States
    • Professional Training and Coaching
    • 300 - 400 Employee
    • Event Staff
      • May 2016 - Present

      - Works as an assistant to nationally acclaimed speakers at multiple education institutes across the U.S.- Provides customer service to event attendees- Flies out to multiple cities in the U.S. to set up each event

    • Lead Host & Reservations Coordinator
      • Oct 2020 - Jul 2021

      - Provides first point of communication with guests via telephone, email and face-to-face interaction- Assists guests in booking reservations and answering FAQs- Crafts personalized text messages to guests about booking reservations, cancelations and table openings- Accommodates guests as much as possible- Manages reservations and seating arrangements- Ensures that guests understand health, safety and COVID-19 policies of the restaurant- Assists Events Manager in contracting tables

    • United States
    • Retail
    • 700 & Above Employee
    • Brand Associate
      • Jun 2020 - Oct 2020

      - Supports sales floor, fitting room, cash wrap and back of house- Handles all customer interactions and potential issues courteously and professionally- Assists with visual merchandising

    • United States
    • Musicians
    • 700 & Above Employee
    • Sounds Like Nashville Intern
      • Jan 2019 - May 2020

      - Wrote news and lifestyle articles for the Sounds Like Nashville website- Researched upcoming country music events - Handled social media posts and interactions - Updated and created new artist Spotify playlists- Covered events and interviews artists- Communicated with publicists for press photos

    • Fashion and Style Intern
      • Aug 2018 - Dec 2018

      - Managed publication's website and social media platforms- Crafted album reviews and blog posts about country music and Nashville style- Interviewed artists and designers - Covered events and edited footage of any event coverage and interviews- Scheduled artist interviews and event coverage by communicating with publicists

    • Contributing Writer
      • Oct 2016 - Oct 2018

      - Wrote news, entertainment and feature stories pertaining to different events that occur on the campus of Belmont University.- Interviewed students, athletes and other people of interest on Belmont's campus.

    • Gym Supervisor
      • Oct 2012 - Mar 2016

      - Monitored gym lobbies - Made sure coaches and players know where to go- Escorted disruptive parents or coaches from the gym- Made sure that games ran smoothly for the Saint Charles community basketball league.

Education

  • Belmont University
    Bachelor of Arts - BA, Journalism
    2016 - 2020

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