Drew Pearce
Customer Experience Associate at The Farmer's Dog- Claim this Profile
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English Native or bilingual proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Experience
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The Farmer's Dog
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United States
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Manufacturing
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300 - 400 Employee
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Customer Experience Associate
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Jul 2021 - Present
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Brooklyn Bowl Nashville
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United States
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Musicians
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1 - 100 Employee
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Box Office
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Jun 2021 - Present
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Self Employed
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United States
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700 & Above Employee
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Freelance Writer
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Jun 2017 - Present
- Writes features, reviews and editorial pieces for various websites like Vocal.media and the now-defunct MoviePilot- Serves as a guest writer on album and song lists for music blog Bitter Melodies
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Solution Tree
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United States
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Professional Training and Coaching
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300 - 400 Employee
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Event Staff
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May 2016 - Present
- Works as an assistant to nationally acclaimed speakers at multiple education institutes across the U.S.- Provides customer service to event attendees- Flies out to multiple cities in the U.S. to set up each event
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Lead Host & Reservations Coordinator
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Oct 2020 - Jul 2021
- Provides first point of communication with guests via telephone, email and face-to-face interaction- Assists guests in booking reservations and answering FAQs- Crafts personalized text messages to guests about booking reservations, cancelations and table openings- Accommodates guests as much as possible- Manages reservations and seating arrangements- Ensures that guests understand health, safety and COVID-19 policies of the restaurant- Assists Events Manager in contracting tables
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Gap
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United States
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Retail
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700 & Above Employee
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Brand Associate
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Jun 2020 - Oct 2020
- Supports sales floor, fitting room, cash wrap and back of house- Handles all customer interactions and potential issues courteously and professionally- Assists with visual merchandising
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Universal Music Group
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United States
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Musicians
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700 & Above Employee
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Sounds Like Nashville Intern
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Jan 2019 - May 2020
- Wrote news and lifestyle articles for the Sounds Like Nashville website- Researched upcoming country music events - Handled social media posts and interactions - Updated and created new artist Spotify playlists- Covered events and interviews artists- Communicated with publicists for press photos
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Fashion and Style Intern
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Aug 2018 - Dec 2018
- Managed publication's website and social media platforms- Crafted album reviews and blog posts about country music and Nashville style- Interviewed artists and designers - Covered events and edited footage of any event coverage and interviews- Scheduled artist interviews and event coverage by communicating with publicists
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Contributing Writer
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Oct 2016 - Oct 2018
- Wrote news, entertainment and feature stories pertaining to different events that occur on the campus of Belmont University.- Interviewed students, athletes and other people of interest on Belmont's campus.
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Gym Supervisor
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Oct 2012 - Mar 2016
- Monitored gym lobbies - Made sure coaches and players know where to go- Escorted disruptive parents or coaches from the gym- Made sure that games ran smoothly for the Saint Charles community basketball league.
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Education
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Belmont University
Bachelor of Arts - BA, Journalism