Experience

El Encanto Restaurants

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Event Sales Manager

  • Apr 2022 - Present

• Human Resources Generalist

  • Jun 2021 - Present



Rhino Staging & Event Solutions

• United States
• Entertainment Providers
• 700 & Above Employee

• Human Resources Manager

  • Mar 2017 - Mar 2020

  -Responsible for hiring and on-boarding process of all field technicians. -Organize and implement recruiting strategies: create and post job ads, participate in job fairs/on-campus recruiting, and put out flyers. -Communicate with directors to determine hiring needs. -Conduct phone and in person interviews, organize necessary paperwork and check for accuracy/completion, and E-Verify. -Organize and lead new employee orientations. -Hold performance meetings with employees. -Handle employee complaints and investigate employee issues or situations regarding discrimination, harassment, safety or policy violations, attitude and substance abuse. -Track employee hours on time-sheets and assist with payroll. -Organized and maintained a more efficient filing system for I9 and employee documents. -Assist with staffing events and scheduling events. -Assist with workers compensation and work related injuries- gathering necessary reports and informing insurance companies/occupational health providers within a timely manner. -Assist with answering and directing phone calls. Show less

• Manager

  • Aug 2015 - Mar 2017

  -Oversee front of house and back of house restaurant operations and successfully manage a staff of at least 15.-Handle employee relation issues internally and externally.-Onboarding process - Conduct interviews, organize paperwork to hire, train, and maintain employees.-Conduct and plan daily employee meetings on improvements and goals.-Analyze data daily through running sales and labor reports to compare numbers from previous years and to generate projections.-Check food temperatures and conduct daily health code checks to ensure a safe experience for customers.-Maintained food safety standards.-Provide basic support for staff including greeting/seating customers, serving tables, bartending and cashier.-Provide basic administrative functions including, answering phones, placing food & liquor orders, making copies and sending faxes. Show less

• Server/Events

  • Nov 2009 - Aug 2015

  -Provide a pleasant experience for the guest from the moment they arrive to when they leave.-Mastered point of sale computer system and basic sequence of service to provide a smooth experience for the customer.-Sold customers on new products or specials offered including new wines, or liquors, happy hour specials or specialty entrees.-Successfully organized and served multiple private events in restaurant of up to 75 people.



Arizona State University - Walter Cronkite School of Journalism and Mass Communication

• United States
• Higher Education
• 100 - 200 Employee

• Reporter

  • Jan 2015 - May 2015

  -Report news stories for the Cronkite News Online publication, describing the background and detail of events, people and issues. -Arranged interviews with people who can provide information about a story. -Review copy and correct errors in conent, grammar and punctuation following prescribed editoral style and formatting guidelines. -Take detailed notes during interviews and events in order to isolate pertinent facts and details. -Photograph and videotape news events or events that will enhance the story. -Specifically reported on sustainablity related stories including green technology or environmental issues, such as pollution, energy efficiency, recycling or renewable energy. -Used social media platforms such as Facebook and Twitter to promote stories and interest readers. -Worked on strict deadlines to research, write and edit stories. -Published stories in the Arizona Republic, KTAR, and The Foothills Focus. -Earned numerous commendations for excellence in writing, reporting, and photojournalism from professors and peers. Show less