Thiyagarajan Ramakrishnan
Software/DevSecOps Engineer at Imetris Corporation- Claim this Profile
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English Professional working proficiency
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Hindi Professional working proficiency
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Tamil -
Topline Score
Bio
Credentials
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AppDynamics Verified Core APM
CiscoOct, 2021- Nov, 2024 -
Microsoft Certified: DevOps Engineer Expert
MicrosoftFeb, 2021- Nov, 2024
Experience
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Imetris Corporation
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IT Services and IT Consulting
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1 - 100 Employee
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Software/DevSecOps Engineer
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Nov 2018 - Present
Designing and implementing build, deployment, and configuration management using CI/CD tools like Azure Devops, Ansible, Artifact, GIT, TFVC Providing direct server support which are hosted on On-Premise VM, Azure, OpenShift platform which are using Windows 2016/2012 R2/2008 R2 OS/Linux during various operations such as deployment and general production. Collaborating with developers to make sure new environments meet requirements and conform to best practices using Scripting tools - Powershell, Azure Cli, Bash, Python and Perl scripts as well as Ansible, Terraform tools for Infrastructure Automation. Automating deployment of applications, system configurations and security settings using Powershell, Azure Cli, Bash, Python and Perl scripts as well as Ansible, Terraform tools. Build tools to reduce occurrences of errors and improving customer experience. Configure jobs and pipelines using Azure Devops. Troubleshoot problems arising from Build, Test and Release failure. Implementation of plugin’s/Extension with Azure Devops to support applications. Using Azure Devops Task group for Continuous Integration and deployment into IIS Application/Web Server. Install and configure web and application servers on Windows/Linux: IIS, Apache, Tomcat. Install and configure Apache Solr – Search Index tool, Redis – In-Memory data- structure tool for caching, Service Insight for Endpoints monitoring, Interqual, Dynatrace, App Dynamics. Extensively used and executed SQL and PL/SQL to validate functionality and Developed SQL Queries and Procedures to perform database testing. Exposure to automate Cloud deployments using Ansible, Jenkin and AWS Cloud Formation Templates Evaluating Concept of Test Driven Development for Infrastructure as a Code on Ansible, Openshift, Dockers and Kubernetes. Install and configure Middleware Components like Application Request Routing, IIS 7.5,8.0,10.0, ASP.NET, MSMQ, MSDTC Involved in Innovate & Improve team for technical support/problem diagnosis. Show less
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UPMC Health Plan
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United States
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Insurance
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700 & Above Employee
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DevSecOps Engineer
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Nov 2018 - Present
Designing and implementing build, deployment, and configuration management using CI/CD tools like Azure Devops, Ansible, Artifact, GIT, TFVC Providing direct server support which are hosted on On-Premise VM, Azure, OpenShift platform which are using Windows 2016/2012 R2/2008 R2 OS/Linux during various operations such as deployment and general production. Collaborating with developers to make sure new environments meet requirements and conform to best practices using Scripting tools - Powershell, Azure Cli, Bash, Python and Perl scripts as well as Ansible, Terraform tools for Infrastructure Automation. Automating deployment of applications, system configurations and security settings using Powershell, Azure Cli, Bash, Python and Perl scripts as well as Ansible, Terraform tools. Build tools to reduce occurrences of errors and improving customer experience. Configure jobs and pipelines using Azure Devops. Troubleshoot problems arising from Build, Test and Release failure. Implementation of plugin’s/Extension with Azure Devops to support applications. Using Azure Devops Task group for Continuous Integration and deployment into IIS Application/Web Server. Install and configure web and application servers on Windows/Linux: IIS, Apache, Tomcat. Install and configure Apache Solr – Search Index tool, Redis – In-Memory data- structure tool for caching, Service Insight for Endpoints monitoring, Interqual, Dynatrace, App Dynamics. Extensively used and executed SQL and PL/SQL to validate functionality and Developed SQL Queries and Procedures to perform database testing. Exposure to automate Cloud deployments using Ansible, Jenkin and AWS Cloud Formation Templates Evaluating Concept of Test Driven Development for Infrastructure as a Code on Ansible, Openshift, Dockers and Kubernetes. Install and configure Middleware Components like Application Request Routing, IIS 7.5,8.0,10.0, ASP.NET, MSMQ, MSDTC Involved in Innovate & Improve team for technical support/problem diagnosis. Show less
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Comerica Bank
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United States
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Banking
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700 & Above Employee
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Senior System/Devops Engineer
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Jun 2016 - Oct 2018
•Installing, configure, troubleshooting Windows 2012 R2/2008 R2 servers on physical, Virtual Network and Hybrid Cloud Solution using Hyper-V/VMWare, Azure/AWS/IBM cloud environments, GEO Clusters for SQL, ServiceNow, ServiceWatch Implementation. •Involved in Deploying, managing, and operating scalable, highly available, and fault tolerant systems on AWS using EC2, ELBs, Auto Scaling, etc. Migrating an existing on-premises application to AWS. •Provisioning, operating, and maintaining systems running on AWS and Configuration management using Ansible •Implementing and managing continuous delivery systems and methodologies on AWS/Azure using Jenkins, Code Deploy, Code Commit etc. •Configure jobs and pipelines using Jenkins. Troubleshoot problems arising from Build failures and Test failure and Implementation of plugin’s with Jenkins for code coverage and test coverage. Used Jenkins for Continuous Integration and deployment into Tomcat Application Server. •Install and configure web and application servers on Windows/Linux: Apache, Tomcat, IBM WebSphere Liberty, IIS. •Extensively used and executed SQL and PL/SQL to validate functionality and Developed SQL Queries and Procedures to perform database testing •Automated Cloud deployments using Chef, Python (boto & fabric) and AWS Cloud Formation Templates •Evaluating Concept of Test Driven Development for Infrastructure as a Code. •Install and configure Middleware Agents like HP OVO, Avamar/Tivoli Storage Manager Backup, Windows WebSphere, IIS, BMC Blade Logic. •Manage Node/IP reservation via SolarWinds •Extensive experience in setup systems in STZ/DMZ Environment both Physical and Virtual. •Innovate & Improve team technical support/problem diagnosis. •DF2 file server migration from 2008 R2 to 2012 R2 •Managed Blade and Rake Server using Cisco UCSM in Data Center •Handle service escalations from stake holders. •Coordinating with my business partners to work on the projects assigned to my team. Show less
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Kaiser Permanente
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United States
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Hospitals and Health Care
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700 & Above Employee
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Senior System Engineer - EPIC System
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Jul 2014 - May 2016
•Epic 2012/2014/2015 Upgrade of Mychart/Affiliate Link and HyperSpace Applications. •Performed Migration of Mychart/ Hyperspace Web Application from manual installation to Kuiper tool. •Contribute to Innovate & Improve team technical support/problem diagnosis on Epic Applications (Mychart/AFL & HSW via Kuiper tool). •Handled 300+ Windows Servers to host, Setup, configure and maintain the Epic Applications. •Worked as a system engineer for the build and deployments process on the enterprise server in VMWare Virtual platform and Developed, maintained, and distributed release notes for each scheduled release. •Involved in the documentation of the complete build and deploy process. Created RTM (Requirements Traceability Matrix) document. •Experienced with large scale transactional N tier applications in the following technologies: IIS 6.0&above, Citrix Presentation/XenApp, Apache, Tomcat, WebLogic, ISA, Windows WebSphere, Active Directory, LDAP •Install and configure Middleware Agents like HP OVO, Avamar/Tivoli Storage Manager Backup, Windows IIS, BMC Blade Logic for Epic Application Servers. •Extensive experience in Installation, Configure and manage Citrix XenApp6.0, 6.5 for Epic Interconnect Application •Provide Level 1, 2 & 3 supports for work process & systems. •Handle security/Server hardening and Capacity planning of the servers. •Used my experience in Virtualization with VMware vSphere ESXi 5.x, ESX 4.x and 3.x hosts and Virtual Center server for Epic application server build and configure. •Delivered business and IT strategy for project as well as independently design the logical and physical designs •Establish as a Subject Matter Expertise for applications handled by our projects/Support. •Handle service escalations from stake holders. Show less
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Accenture in India
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India
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IT Services and IT Consulting
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700 & Above Employee
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Tech Specialist/Lead
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Mar 2011 - Jun 2014
Perform development tools, environment design and configuration on Window/Citrix Platform. Handled 1000+ Windows Servers Physical/Virtual (VMWare) to host, Setup, configure and Maintain the Applications. Perform adaptive & preventative maintenance planning and implementation. Conduct project specific tool evaluations. Create project specific common codes. Focus on Innovate & Improve team technical support/problem diagnosis. Provide Level 1, 2 & 3 support for work process & systems based on Windows 2003/2008. Serving as a Subject Matter Expertise for applications handled by our projects/Support. Handling service escalations from stake holders. Drive & attend the service review meetings with the stakeholders located in onshore. Coordinating with my business partners to work on the projects assigned to my team. Maintaining a good relationship with my Management, Clients, and Business Partners and sustaining a good rapport via communication. Conducting Meetings, Scheduling assignments for my team are my part of day to day work. Maintaining team metrics and Performance factors using PPMT tool and forecasting/deriving the output to analyze and perform better. Show less
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Technical/PMO Specialist
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Jul 2010 - Feb 2011
Responsible for coordinating and managing Project Management activities. Responsible for Incident & Change management activities in SMS. Contributed ideas in implementing, techniques and methodologies to improving Resource Database Management and Capacity planning. Co-ordinate with onsite and external vendors to handle user access, Roll-on/off process, User related issues & procurement. Responsible for tracking project utilization, capacity, attendance, training, productivity, deadline adherence and quality, etc., Show less
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A.P. Moller - Maersk
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Denmark
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Executive
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Dec 2004 - Jul 2010
Responsible for Problem & Change management activities. Handled service escalations from stake holders. Handled major incidents/outages and escalations. Drive & attend the service review meetings with the stakeholders located in onshore via video conferencing or conference calls. Have implemented techniques and methodologies for improving resolution percentages. Responsible for quality work and in conducting workshops for improvements. Maintained Average Handling Time (AHT) of incidents & requests to meet SLAs. Generate weekly KPI reports & Age analysis to be sent to the onshore stakeholders. Mentored the new joiners by giving them On the job trainings/assignments and ensure adherence to the process & quality by giving candid feedback. Involved in Process Excellence (PEX) and Six Sigma activities. Show less
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HTC Global Services
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Project Planning Member
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Feb 2003 - Nov 2004
Creating reports for planning and forecasting of projects. Forecast on project feasibility & manpower needed for new projects in pipeline. Preparing reports on productivity and Accuracy achieved by the Teams for existing projects. Suggest best practice to maximize productivity and accuracy. Ensuring timely shipments to customers. Handling the mails/issues from the customers. Creating reports for planning and forecasting of projects. Forecast on project feasibility & manpower needed for new projects in pipeline. Preparing reports on productivity and Accuracy achieved by the Teams for existing projects. Suggest best practice to maximize productivity and accuracy. Ensuring timely shipments to customers. Handling the mails/issues from the customers.
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Symcon Global Service Centre
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Chennai
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Business Process Specialist
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Jun 2002 - Jan 2003
Processing Insurance claim Documents. Maintaining equilibrium between Quantity and Quality on deliverables. Involved in Quality control activities. Maintained Quality deliverable to customers on time. Processing Insurance claim Documents. Maintaining equilibrium between Quantity and Quality on deliverables. Involved in Quality control activities. Maintained Quality deliverable to customers on time.
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Education
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2007 - 2009
University of Madras
Master of Computer Applications (MCA), Computer and Information Sciences and Support Services -
1999 - 2002
Pachaiyappa’s College, Chennai
Bachelor of Science (BSc), Computer Science -
1997 - 1999
Holy Crescent Matriculation Higher Secondary School, Chennai
First Grade
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