Robert F.

Sr. Training Specialist ~ SAM at First Tech Federal Credit Union
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Contact Information
us****@****om
(386) 825-5501
Location
Tualatin, Oregon, United States, US

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Credentials

  • The Art of Connection: 7 Relationship-Building Skills Every Leader Needs Now (getAbstract Summary)
    LinkedIn
    Nov, 2021
    - Nov, 2024
  • Instructional Design & Content Development Certified
    MSI Business & Training Academy
    Jun, 2014
    - Nov, 2024
  • Certified Corporate Trainer
    MSI Business & Training Academy
    Apr, 2014
    - Nov, 2024
  • Certified Contact Center Supervisor
    ICMI
    Oct, 2013
    - Nov, 2024
  • Contact Center Training (CCSL)
    ICMI
    Oct, 2011
    - Nov, 2024
  • Operations and Performance Management Professional
    ICMI
    Oct, 2011
    - Nov, 2024

Experience

  • First Tech Federal Credit Union
    • United States
    • Financial Services
    • 700 & Above Employee
    • Sr. Training Specialist ~ SAM
      • Aug 2021 - Present

  • Health Share of Oregon
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Training Manager
      • Jun 2019 - Aug 2021

  • National General
    • United States
    • Insurance
    • 700 & Above Employee
    • Training Specialist
      • Jul 2018 - Feb 2019

  • Road Scholar
    • United States
    • Travel Arrangements
    • 300 - 400 Employee
    • Contact Center Operations & Training Manager
      • Feb 2016 - Jun 2017

  • National General
    • United States
    • Insurance
    • 700 & Above Employee
    • Contact Center QA & Training Team Lead
      • Oct 2013 - Feb 2016

  • Yahoo
    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Sr. Client Advocate
      • Feb 2007 - Feb 2013

  • *Multiple Organizations* ~ Contract Work
    • Beaverton, OR
    • CSR I, II, III, Training / QA (Fintech)
      • Jan 1997 - Feb 2007

  • United States Marine Corps
    • United States
    • Armed Forces
    • 700 & Above Employee
    • 2510 - Operational Communications Specialist
      • Oct 1993 - Oct 1996

Community

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