Experience

Women's Care

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Patient Relations Representative

  • Dec 2021 - Present

  • check patients in and out for their visits and inform them of any payments or appointments needed to be scheduled • verify insurance before appointment, explain any payments to patients and collect any due funds • Experience in high volume medical records for nine providers via email, requests, inbound calls, and faxes • Answer High inbound calls regarding scheduling appointments for all nine providers • check patients in and out for their visits and inform them of any payments or appointments needed to be scheduled • verify insurance before appointment, explain any payments to patients and collect any due funds • Experience in high volume medical records for nine providers via email, requests, inbound calls, and faxes • Answer High inbound calls regarding scheduling appointments for all nine providers



Banfield Pet Hospital

• United States
• Veterinary Services
• 700 & Above Employee

• Corporate Specialist

  • Feb 2021 - Dec 2021

  • High Inbound/ Outbound calls regarding pet wellness plan. • Answer questions that clients may regarding their selected plan for their pets like if they need to cancel or pay • Had a goal set everyday to save as many clients as possible and that was tracked by management where we got rated • High Inbound/ Outbound calls regarding pet wellness plan. • Answer questions that clients may regarding their selected plan for their pets like if they need to cancel or pay • Had a goal set everyday to save as many clients as possible and that was tracked by management where we got rated



Steak n Shake

• United States
• Restaurants
• 700 & Above Employee

• Shift Manager

  • Feb 2020 - Jan 2021

  • worked every station from grill, dressing, shakes and window to keep the floor moving. • Handled Customer Service situations and billing close outs • Assisted in ordering inventory and made flow sheets for inventory and sales • worked every station from grill, dressing, shakes and window to keep the floor moving. • Handled Customer Service situations and billing close outs • Assisted in ordering inventory and made flow sheets for inventory and sales



The Don CeSar

• United States
• Hospitality
• 1 - 100 Employee

• Front Desk Receptionist/hostess

  • Jan 2017 - Jan 2020

  • Sea porch Restaurant and The Maritana Restaurant (5 diamond). Seated guests at their preferred location in the restaurant. • Set up reservations for guests over the phone and in person • Handled any conflicted situations at the front Desk • Assisted front desk with checking in guests when needed. • Sea porch Restaurant and The Maritana Restaurant (5 diamond). Seated guests at their preferred location in the restaurant. • Set up reservations for guests over the phone and in person • Handled any conflicted situations at the front Desk • Assisted front desk with checking in guests when needed.