Derek Callaway, CSM®, CSPO®
Senior Business Analyst / Systems Trainer at Howard Ternes Packaging Co- Claim this Profile
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Bio
Credentials
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Certified Scrum Product Owner (CSPO)
Scrum AllianceAug, 2022- Oct, 2024 -
Certified Process Professional Master
BP Group (est 1992)Sep, 2017- Oct, 2024 -
Lean Six Sigma Green Belt
Shingo Institute - Home of the Shingo PrizeJul, 2017- Oct, 2024 -
Certified ScrumMaster (CSM)
Scrum AllianceFeb, 2023- Oct, 2024
Experience
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Howard Ternes Packaging Co
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United States
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Packaging and Containers Manufacturing
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1 - 100 Employee
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Senior Business Analyst / Systems Trainer
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Feb 2020 - Present
-Work with the business and functional users to understand customer requirements. Identify opportunities and challenges within projects and devise software solutions in conjunction with technical staff. -Communicate customer business requirements to developers by constructing easy-to-understand data and process models. -Perform functional testing to validate that software solutions meet business specifications. -Facilitate meetings with business stakeholders and third-party consultants to discuss progress, roadblocks and project deliverables. -Create training schedules and facilitate end-user training for all operational employees. -Develop and maintain solution design documents to capture key decisions, business requirements and technical enhancements throughout the life of each project.
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Education
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2016 - 2018
University of Michigan-Dearborn
Bachelor of Business Administration (BBA), Logistics, Materials, and Supply Chain Management -
2012 - 2015
Henry Ford College
Associate's degree, Business Administration and Management, General -
2009 - 2011
Woodhaven High School
High School Diploma, General Studies
Community
