Michael Biwald

Senior Consultant at anarcon GmbH
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Munich Metropolitan Area, DE
Languages
  • English Native or bilingual proficiency
  • German Native or bilingual proficiency

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Christos Dimitriadis

Michael was more or less a teacher for me, supported me as international consultant when I was trying to establish a company here in Greece years ago and he was the main speaker at our EPLAN GR-customer meetings 10 years ago. Thanks to his deep knowledge and professionalism we could start having basics to spread wide our solutions in Greece and now

Luís Araújo

Michael is a very important part of EPLAN BRASIL success. He supported us at the beggining of our operations, just when EPLAN was a one man company. Thanks to him we could spread wide our solutions in Brazil and now a days EPLAN is very well known in the market.

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Credentials

  • Agile at Scale Sales Professional
    Atlassian
    Oct, 2021
    - Nov, 2024
  • Atlassian Technical Sales Professional
    Atlassian
    Oct, 2021
    - Nov, 2024
  • ITIL® Service Design in IT Service Management
    AXELOS Global Best Practice
    May, 2016
    - Nov, 2024
  • ITIL® Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    Apr, 2016
    - Nov, 2024
  • ITIL® Service Strategie in IT Service Management
    AXELOS Global Best Practice
    Apr, 2016
    - Nov, 2024
  • PRINCE2 Practitioner Certificate in Project Management
    AXELOS Global Best Practice
    Apr, 2016
    - Nov, 2024
  • PRINCE2 Foundation Certificate in Project Management
    AXELOS Global Best Practice
    Mar, 2016
    - Nov, 2024
  • Scrum Master
    EXIN
    Mar, 2016
    - Nov, 2024
  • Scrum Foundation
    EXIN
    Feb, 2016
    - Nov, 2024
  • Speaking With Impact™ Two-Day Presentation Skills Training
    DMH Consulting Group, LLC
    Nov, 2011
    - Nov, 2024
  • Product Management Program
    University of California, Berkeley, Haas School of Business
    Oct, 2010
    - Nov, 2024
  • The Art of Agile Planning
    Software Association of Oregon
    Oct, 2010
    - Nov, 2024

Experience

  • anarcon GmbH
    • Germany
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Consultant
      • Sep 2021 - Present

      anarcon is an agile consulting company and Atlassian Platinum Solution Partner with extensive technology and business expertise. We combine knowledge and experience with the right tools to develop solutions for our customers. • Digital Transformation • Change Management • Agile Coaching anarcon is an agile consulting company and Atlassian Platinum Solution Partner with extensive technology and business expertise. We combine knowledge and experience with the right tools to develop solutions for our customers. • Digital Transformation • Change Management • Agile Coaching

  • Brainloop
    • Germany
    • Software Development
    • 1 - 100 Employee
    • Professional Services Consultant
      • May 2016 - Feb 2021

      • Guiding the digital transformation of Board Director Meetings.• Delivery of cloud based security solutions (SaaS) for Board and Committee Communications, M&A and Due Diligence, Secure Collaboration and Real Estate Portfolio Management. • Implementation of complex Virtual Data Rooms for Germany’s top DAX 30-listed companies.• Providing data backup and archiving services for Merger & Acquisitions, Property transactions and Biotech out-licensing cases.• Support of mobile devices, MS Office Integration and fulfilment of data protection and compliance policies for key account customers.• Successfully developed training concepts for Deutsche Bank and Deutsche Telekom.• Creation of technical documentation, blogs and intranet pages through Confluence• Constantly improving service quality using work management tools like JIRA• Internal Communication and Interface to Sales, Marketing and Product Management• Project Management for the delivery of Kubernetes and Docker based applications• Offering on-site product training for customers across DACH, UK and USA.

  • Autodesk
    • United States
    • Software Development
    • 700 & Above Employee
    • Support Account Manager
      • Jan 2015 - Jul 2015

      • Responsible for the delivery of Enterprise Priority contracts into assigned enterprise-level customers, which includes, ensuring customers are utilizing and realizing the benefits and value of their Premium Support investment, increasing their adoption, ensuring retention, and satisfaction.• Developed, prepared, and nurtured customers for advocacy, and acted as the customer advocate within Autodesk; facilitated meetings with key stakeholders to progress customer issues.• Worked with customers to establish critical goals, and other key performance indicators and lead the customer in achieving their goals.• Established and maintained working relationships with customer, including on-site visits, regular staff meetings, definition and management of expectations and goals.• Served as the customers single point of contact for highest severity issues; played a problem management role in high profile or complex situations, monitors service level compliance by support organization.

  • NetApp
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Partner Development Manager (EMEA)
      • Nov 2013 - Apr 2014

      • Service Solution development for NetApp Star international partners including Fujitsu, Computacenter and Bechtle in Central EMEA.• Developing large and complex business alliances, partnerships, and programs• Leading cross-functional teams and managing escalations • On-boarding new partners and identifying market opportunities • Service Solution development for NetApp Star international partners including Fujitsu, Computacenter and Bechtle in Central EMEA.• Developing large and complex business alliances, partnerships, and programs• Leading cross-functional teams and managing escalations • On-boarding new partners and identifying market opportunities

  • Autodesk
    • United States
    • Software Development
    • 700 & Above Employee
    • Product Manager, AutoCAD
      • 2010 - 2012

      Internal and external Product Evangelist for AutoCAD Electrical and AutoCAD ecscad.Responsible for providing guidance to geographically dispersed Product Design teams in an Agile Development Environment.• Managed the release of AutoCAD Electrical and AutoCAD ecscad 2012/2013• Provided product roadmaps, Initative Briefs and Market requirement documents• Established Online Content Strategy and eCl@ss Membership• Facilitated Autodesk Partner Roundtables in the USA, Europe and Russia• Improved communication between Headquarters and Partner Organization• Identified targets, market opportunities, and defined product requirements• Communicated customer feedback to engineering, manufacturing, and sales• Supported Key Accounts and Global Business Partner(Rockwell Automation, Siemens, Enercon, Deutsche Bahn, Danfoss, Parker,Phoenix Contact, Wago, Alstom, Schneider)

  • Rittal North America LLC
    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 500 - 600 Employee
    • Product Marketing Manager (Computer Software)
      • 2001 - 2009

      Cross-functional role with inbound and outbound responsibilities including technical and sales support for 8 Subsidiaries in Australia and New Zealand.• Represented the Company in Australia and New Zealand• Educated and expanded the market• Monitored and reported product sales performance• Planned, organized, coordinated and executed marketing activities• Provided sales training for Partners• Organized customer events and technical training• Implemented Standardization concepts and automation tools for customers• Rolled-out of EPLAN P8 in 2007

  • EPLAN Software and Services
    • Application Engineer
      • 1990 - 2000

      • Team Leader of the international Support Department• Responsible for Support, Consulting and Training of our international Partners• Build up the first Internet presence at EPLAN Software & Service• Help to establish Offices in USA, Brazil and Singapore• Build strong and trustful relationships with our international Partners • Team Leader of the international Support Department• Responsible for Support, Consulting and Training of our international Partners• Build up the first Internet presence at EPLAN Software & Service• Help to establish Offices in USA, Brazil and Singapore• Build strong and trustful relationships with our international Partners

Education

  • Staatliche Technikerschule Essen, Germany
    State Certified Engineer, Data Processing
    1988 - 1990
  • German Air force
    Radar Communications and Systems Technology, Staff Sergeant
    1984 - 1988
  • Berufsbildende Schule Technik
    Radio and TV Technician, Industrial Electronics Technology/Technician
    1980 - 1984

Community

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