Experience

Eli Lilly and Company

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Senior Financial Analyst

  • Apr 2017 - Present



ZeroChaos

• Advertisement Quality Rater

  • Dec 2016 - Apr 2017



WhatsApp

• United States
• Software Development
• 700 & Above Employee

• Technical Customer Support and Localization

  • Apr 2014 - May 2016

  As country head for the Netherlands, represented 10+ million Dutch-speaking customers. Served as main liaison between users and developers regarding technical issues. Investigated and verified bugs reported by clients, determined impact to system, and discussed analysis with developers; reviewed bug reports received from 20+ iPhone customer support representatives and assessed further reporting needs. Translated all content in app, website, FAQs, and communication materials into Dutch. Met all deadlines.



ABN AMRO Bank N.V.

• Netherlands
• Banking
• 700 & Above Employee

• Product Manager Investment Funds

  • Mar 2011 - Sep 2013

  Offered investment funds to retail clients, representing $6B assets under management (AUM), the largest AUM in the Dutch retail market. Served as main point of contact for asset managers; communicated information on status of investments funds at ABN Amro and pending changes and received insights on overall state of the market and potential contributions to implementing changes more effectively.

• Management Track Operations

  • Apr 2010 - Nov 2011

  Selected as one of 22 participants out of 4,000 applicants for acceptance into widely acclaimed management track training programs of The Netherlands. Completed extensive training in personal development and professional skills to become manager in three years.

• Agent professional Treasury, Markets Operations NL PIP

  • Oct 2010 - Feb 2011

  Listed structure products to Euronext. Monitored structure product trades and hedge trades.Trained co-workers in the functioning of structure products.

• Researcher and Assistant Product Manager (Intern)

  • Sep 2009 - Apr 2010

  Researched discrepancy between advisors' investment proposals and company's investment policy. Identified a discrepancy caused by excessive mathematical rules requiring manual calculation and resulting need for a program that automatically generates investment proposals compliant with investment policy. Wrote thesis and mathematical formulas for creating the advised portfolio from existing portfolios. Tested the first version of the program and assisted in launch.

• Assistant Investment Advisor

  • Jun 2008 - Sep 2009

  Created a uniform, easy procedure to generate investment proposals. Assisted investment advisors in day-to-day business, including preparing, analyzing, and documenting client meetings; organizing follow-up meetings; answering phone calls and e-mails; and maintaining files.